What do you like best about the product?

It's tought ot find an EDR with decent support for Macs, there's plenty of options for Windows but if you're in a hybrid environment you're likely to notice the difference between endpoint systems. Uptycs supports Windows/Mac/Unix equally with a full set of detections for each. Inplementing Uptycs is a breeze, and the continuous development means you remain on the cutting edge. Systems are easy to use and figure out, tuning is straigtforward

What do you dislike about the product?

Communications around bugs is lacking. The backend is constantly under development which means things will change, and not always in a way you may want them to. Removing Uptycs from a Mac remotely is challenging at best, although this is mostly due to Apple.

What problems is the product solving and how is that benefiting you?

Uptycs isa full suite EDR/XDR and can provide an MDR as well. We use the EDR and MDR capabilities to cover corporate assets for compliance, governance, and security purposes.