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Reviews from AWS customer

10 AWS reviews

External reviews

54 reviews
from and

External reviews are not included in the AWS star rating for the product.


    reviewer2339445

An affordable firewall solution with enhanced security

  • January 31, 2024
  • Review provided by PeerSpot

What is our primary use case?

We can control application filtering and UTM with Fortinet FortiGate-VM. We rely on it for configuring IP address filters, VPN settings, and point-to-site connections. We haven't encountered any issues with its use cases as a firewall.

How has it helped my organization?

The tool ensures inbound traffic, specifically on a specific port. We have Fortinet FortiGate-VM as well as F5 for application support.

What is most valuable?

It gives us an enhanced security solution for any kind of alert that we have configured.

What needs improvement?

The price and licensing of the solution can be better.

For how long have I used the solution?

I have been using Fortinet FortiGate-VM for 3 to 4 years. We are using the V7.4 of the solution.

What do I think about the stability of the solution?

I rate the solution’s stability a six out of ten.

What do I think about the scalability of the solution?

I rate the solution’s scalability an eight out of ten.

Which solution did I use previously and why did I switch?

We have used Sophos and Palo Alto before. Palo Alto is expensive. Fortinet’s UI is more user-friendly. You can easily understand the source and destination requests.

How was the initial setup?

We have not faced any difficulty. We recently migrated our data center from on-prem to the cloud and then established the firewall.

What was our ROI?

The solution is more reliable for firewalls.

What other advice do I have?

Overall, I rate the solution an eight out of ten.


    Juraj Elias

Useful in infrastructures and firewalls but improvement is needed in cloud-nativeness and pricing

  • January 17, 2024
  • Review provided by PeerSpot

What is our primary use case?

My company functions as a mobile operator and supports business customers. We use the solution for our infrastructure and firewalls.

What is most valuable?

The tool's most valuable feature is its ability to deploy it on live physical hardware. Specifically, when providing firewall services for clients, we can leverage such hardware appliances to support multiple customers on the same hardware.

What needs improvement?

The product needs to focus on cloud-nativeness and pricing.

For how long have I used the solution?

I have been using the product for six to seven years.

What do I think about the stability of the solution?

Fortinet FortiGate-VM is a good solution in terms of stability. I rate it a seven out of ten.

What do I think about the scalability of the solution?

I rate the tool's scalability a ten out of ten.

How are customer service and support?

The tool's technical support is good.

How would you rate customer service and support?

Positive

How was the initial setup?

We rely on automation for deployment, making it easy for us. We clone the existing infrastructure for additional customers. Our challenging aspect is coordinating with clients to set up the infrastructure. Understanding the existing infrastructure of business customers, especially their premises and specific requirements, is a crucial step.

What's my experience with pricing, setup cost, and licensing?

I rate Fortinet FortiGate-VM's pricing a six out of ten.

What other advice do I have?

I rate the overall solution a seven out of ten.


    Morad Abdelrahman

Has the option to choose either a default or create a self-description

  • January 16, 2024
  • Review from a verified AWS customer

What is our primary use case?

We use Fortinet FortiGate-VM for a constrained firewall and comprehensible security solution. Currently, I'm involved in implementing FortiGate and FortiManager for a customer project over the past month, and Fortinet has proven to be quite effective in this regard.

What is most valuable?

Regarding specific features, I appreciate the option for external selection, where you can choose either to use a default or create a self-description. This simplifies the process compared to other vendors that require creating a test extension profile and then applying it to the installation. With FortiGate, there is a streamlined approach. From the benefits perspective, clients mainly see cost reduction, especially with FortiGate VM Firewall, as it eliminates the need for additional hardware.

What needs improvement?

The product is satisfactory. I haven't identified any features to improve, and based on the number of deployments I've handled with FortiGate-VM, there haven't been any complaints from the customer's side.

For how long have I used the solution?

I have been using Fortinet FortiGate-VM for the past five years.

What do I think about the stability of the solution?

Fortinet is a stable and user-friendly solution. The configuration is straightforward, and it provides a secure environment. I recall a challenge where a customer was using VDOM to segment their networks, but faced issues with communication between firewalls. Through online research, I discovered a tool to replace Fortinet, and it resolved the issue. During a critical migration for a large customer with six hardware firewalls, Fortinet proved reliable and prevented the possibility of mistakes. The GUI interface is well-organized, especially the security tab, making it easy to navigate. Fortinet simplifies network and security tasks, making it accessible for those with a basic understanding of networking and security concepts. Overall, as a vendor, Fortinet stands out for its streamlined approach, avoiding the need to navigate between multiple locations for configuration.

How are customer service and support?

I haven't personally tried Fortinet's technical support, but according to my colleague who has used it, the experience was not positive. He mentioned that the support process is not as direct and efficient as Cisco's. In Cisco, when there's an issue, you can call, initiate a case, and the support engineer can join you directly for troubleshooting. However, with Fortinet, it seems the process involves working on the case independently, and the support requests are assigned to different engineers.

How was the initial setup?


Fortinet installation and configuration instances are not complicated at all. For the initial setup, I have two options: I can either edit it from the CLI directly or go through the GUI in the ASHA setup. Having these two options is convenient and works well for me. I handle the deployment process independently. Once I ensure that all the necessary requirements, such as IP configurations and external/internal network settings, are ready, I can complete the deployment in around one to two hours. The process is straightforward and doesn't require additional resources. To understand the firewall verification and its communication within the internal network, I focus on factors like whether it should be isolated or placed between the firewall and terminal network. Traffic protocols like OSBAM play a crucial role, and configuring it is both easy and efficient. For external network communication, configuring interfaces, especially when dealing with an ISP's line, is straightforward. The SD WAN features in FortiGate-VM are significant. Connecting two firewalls involves attaching them to an SD WAN profile, and then applying the configuration to ensure seamless communication without complexities. Additionally, for VPN connections, the VPN wizard simplifies the process, eliminating the need to worry about encryption or authentication codes.
Working with platforms like Azure is also hassle-free, involving basic steps such as entering IPs and selecting suitable sites. Comparatively, this process is more streamlined than other vendors where creating phase one and testing are often required for VPN connections. Overall, the FortiGate-VM deployment is straightforward, allowing for easy troubleshooting of errors and identification of hardware locations.

What other advice do I have?

When advising the team for cost reduction, I suggest going with the VM if there's no budget. However, if there is a budget, I recommend purchasing the hardware. For all vendors, technically speaking, hardware is considered better than VM. However, for Fortinet, the difference between VM and hardware is mainly budget-related. If the customer has a budget, it's advisable to purchase the hardware. When recommending from the sales team's perspective, if the customer has a budget, they will suggest going with hardware. If there's no budget, the recommendation is to opt for VM, especially if the customer is working with Azure or AWS. The difference between VM and hardware lies primarily in patches, and overall, everything is satisfactory. One aspect worth noting is that during VM deployment, checking connectivity between the hypervisor, distribution switch, and network firewall is required. In contrast, for hardware, once the configuration is complete, connectivity is straightforward.

As for my overall rating of the FortiGate VM solution on a scale from one to ten, with one being the worst and ten being the best, I would rate it as a ten.


    Jasmit Singh Juneja

A private cloud solution with a hardware firewall and easy deployment

  • January 12, 2024
  • Review from a verified AWS customer

What is our primary use case?

We use the solution for the private cloud.

What is most valuable?

Fortinet FortiGate-VM has a standard hardware firewall and easy deployment. You download a pre-configured virtual machine and run it on your hypervisor, Hyper-V, or ESXi by VMware. It is an excellent solution for private cloud setups, allowing seamless management using Fortinet without additional hardware purchases. Moreover, it offers flexibility—you can integrate it with physical hardware for redundancy or establish branch office VPNs effortlessly. Fortinet's automation capabilities facilitate smooth connectivity between public and private clouds.

What needs improvement?

The solution is highly scalable, depending on the type of hardware it runs on. You need knowledge of hypervisors to learn about the virtualized environment.

For how long have I used the solution?

I have been using Fortinet FortiGate-VM as an integrator for one year.

What do I think about the stability of the solution?

The product is stable.

What do I think about the scalability of the solution?

We cater the solution to SMBs.

Which solution did I use previously and why did I switch?

I have used SonicWall. Fortinet has fewer hardware requirements than SonicWall. The basic requirement is the same.

How was the initial setup?

The initial setup is easy and doesn't take more than one hour.

What was our ROI?

ROI is pretty good because it's simply software as a service. You subscribe to a service, and VM is available from FortiGate to download, install, and run. You get all the features. The scalability depends upon the hardware or VM. It could be serving 1000s or 100s users, depending on the configuration.

What's my experience with pricing, setup cost, and licensing?

The solution is expensive.

It could have some versions limited by several users to reduce the price. Else, they could limit the product features, and create some version for a smaller organization with basic requirements.

Support is additional and comes apart from the subscription.

What other advice do I have?

There's not much maintenance required. One to two people is required. Patches and upgrades are required and happen automatically if you've configured it that way. It is easy to deploy over the cloud. There are ready appliances to run in a public cloud like Amazon, Microsoft, or Google Cloud.

I recommend the solution. It is fantastic, easy to deploy, and very scalable. It saves a lot of time. Some particular hardware is not available in stock. FortiGate-VM is a good alternative. You could download, configure, and apply it. You could buy it online or from a Fortinet partner. It's quick and easy to set up.

Overall, I rate the solution a ten out of ten.


    Jürgen Bechmann

Has a good interface and helps with network intelligence

  • January 11, 2024
  • Review provided by PeerSpot

What is our primary use case?

We use the product for VPN services, network intelligence, and Unified Threat Management (UTM).

What is most valuable?

The platform has a good user interface.

What needs improvement?

Data backup functionality could be included in the product.

For how long have I used the solution?

We have been using Fortinet FortiGate-VM as a partner for ten years.

What do I think about the stability of the solution?

I rate the product's stability a nine out of ten.

What do I think about the scalability of the solution?

I rate Fortinet FortiGate's scalability a seven out of ten.

How was the initial setup?

The initial setup is complex. I rate the process a five out of ten.

What's my experience with pricing, setup cost, and licensing?

I rate the product's pricing an eight out of ten.

What other advice do I have?

I rate Fortinet FortiGate-VM an eight out of ten.


    Oleksandr Tarasynskyi

Provides award-winning protection from a broad array of network threats

  • January 11, 2024
  • Review provided by PeerSpot

What is our primary use case?

We use the solution as a firewall.

What is most valuable?

Fortinet is user-friendly.

What needs improvement?

We have lost some information and we do not know how that happened through the solution. That needs improvement.

For how long have I used the solution?

I have been using Fortinet FortiGate-VM for minimum five years.

What do I think about the stability of the solution?

Once in a while there are stability issues otherwise the solution is stable.

What do I think about the scalability of the solution?

Presently, six thousand users are using the solution.

How was the initial setup?

The initial setup of Fortinet is easy.

What other advice do I have?

Overall, I would rate the solution a nine out of ten.


    Aung Min Oo

A decently stable tool that is available at a reasonable price compared to what its competitors offer

  • January 09, 2024
  • Review provided by PeerSpot

What is our primary use case?

I use the solution in my company mostly as a firewall product.

What is most valuable?

The strong point of the solution is that Fortinet FortiGate-VM is a good tool to spend money on, as its price is not as high as the ones offered by Palo Alto. Compared to Palo Alto's performance, most people like Fortinet FortiGate-VM. In general, Fortinet FortiGate-VM is a tool that is available for a good price, and its performance is comparable to that of Palo Alto and Check Point.

What needs improvement?

I believe that Fortinet FortiGate-VM makes improvements on a quarterly or yearly basis.

In Fortinet FortiGate-VM, the area around the configuration, performance monitoring, and GUI are not as easy as in Palo Alto. Fortinet FortiGate-VM's configuration part, performance monitoring, and GUI are areas where improvements are required.

The scalability feature of the solution has certain shortcomings, making it an area where improvements are required.

For how long have I used the solution?

I have been using Fortinet FortiGate-VM for more than ten years. I work as the solution's system integrator. I use the solution's latest version.

What do I think about the stability of the solution?

It is a very stable solution. Stability-wise, I rate the solution an eight out of ten.

What do I think about the scalability of the solution?

Scalability-wise, I rate the solution a six or seven out of ten.

My company deals with customers with various ranges regarding the number of users who use the solution. Some of the customers I deal with and who use the solution have around 500 users.

My company plans to increase the number of users of the solution in our company.

How are customer service and support?

I am not about the online support services offered by Fortinet FortiGate-VM, but our company deals with local support for the solution, which is very good.

I rate the technical support a ten out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

As a system integrator, my company not only provides services for Fortinet FortiGate-VM but also for products like Palo Alto and Check Point.

How was the initial setup?

The product's initial setup phase was easy.

The solution is deployed on an on-premises model.

The product's installation phase takes three hours if our company's customers provide us with all the prerequisites required for the deployment.

What's my experience with pricing, setup cost, and licensing?

Cost-wise, I would describe Fortinet FortiGate-VM as a tool that is available for a good price.

Two years ago, the price for the license of the product was affordable, but I think that in the present time, there has been an increase in the price of the product by around 30 percent, making it an expensive tool in the process. I rate the product price a three on a scale of one to ten, where one is a high price, and ten is a low price.

What other advice do I have?

My team consists of around 15 engineers who help me take care of the technical aspects of the product.

I recommend the product to those who plan to use it. I rate the overall tool an eight and a half to nine out of ten.


    reviewer1625493

The product that is easy to maintain and offers intuitiveness to users

  • January 05, 2024
  • Review provided by PeerSpot

What is our primary use case?

Fortinet FortiGate-VM was used for our company's customers, but presently, most of our clients use Sophos UTM.

My company's clients use Fortinet FortiGate-VM to protect their entire internal network.

What is most valuable?

Fortinet FortiGate-VM has very good features. The most important factor about the product is that it is very intuitive. Fortinet FortiGate-VM is very handy compared to Check Point and Palo Alto.

With Fortinet FortiGate-VM, you get all the tools in the basic package, so there is no need to get a special platform for each component, which makes it much easier to implement.

What needs improvement?

The stability of the product is an area of concern where improvements are required.

The response time of the technical support team is an area of concern where improvements are needed.

For how long have I used the solution?

I have been using Fortinet FortiGate-VM for a few years. My company has a partnership with Fortinet.

What do I think about the stability of the solution?

Stability-wise, I rate the solution a seven out of ten.

There are certain issues that users may face when they update Fortinet FortiGate-VM due to some bugs.

What do I think about the scalability of the solution?

Considering that the machines work with the same operating system and in the same method in an environment, the use of the scalability feature is very easy.

Scalability-wise, I rate the solution an eight out of ten.

I work with our company's small, medium, and enterprise-sized clients who use the solution.

How are customer service and support?

At times, you can get a quick answer from the support team, but for some cases or issues, it takes a long time for the technical team to respond.

I rate the technical support a seven out of ten.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

I have experience with Check Point and Palo Alto. The first firewall that my company worked with was Check Point, and we have used it for many years.

How was the initial setup?

The product is easy to implement.

The solution is deployed on the cloud and on an on-premises model.

The complexity of the organization determines the time required to deploy the solution. Basically, it takes three hours to deploy the product, and for a big company, it takes two days.

One good engineer is enough to take care of the deployment phase of the product.

What's my experience with pricing, setup cost, and licensing?

The pricing of the product depends on a company's negotiation skills, and if a company can't get it at a good price, there are other tools that can be purchased from the market.

I rate the product price a seven on a scale of one to ten, where one is a low price, and ten is a high price.

Our company needs to make either a yearly or a three-year payment towards the licensing charges attached to the product. There are no additional costs attached to the solution apart from the tool's licensing charges.

What other advice do I have?

Fortinet FortiGate-VM is a very good product.

The maintenance of the product is very easy. One person is required to take care of the maintenance of the product.

I recommend the product to those who plan to use it. Before buying the product, people should consider the ease of implementation Fortinet FortiGate-VM offers.

Check Point is the best when it comes to monitoring and investigating logs. In general, the most important thing users should consider is that the implementation part should be good, for which Fortinet FortiGate-VM is the best.

I rate the overall tool an eight out of ten.


    Volodymyr Khorenzhyi

An expensive solution that is stable and scalable

  • December 22, 2023
  • Review provided by PeerSpot

What needs improvement?

The tool is expensive.

For how long have I used the solution?

I have been working with the product for two years.

What do I think about the stability of the solution?

I rate the tool's stability a ten out of ten.

What do I think about the scalability of the solution?

Fortinet FortiGate-VM is scalable. We have 15 users.

How was the initial setup?

Fortinet FortiGate-VM's deployment is easy.

What other advice do I have?

I rate Fortinet FortiGate-VM an eight out of ten.


    A K.

FortiGate Cloud Review

  • December 21, 2023
  • Review provided by G2

What do you like best about the product?
FortiGate cloud is mostly used by my organization and it provides complete security to our network and insfrstructure. We are glad to have fortigate cloud and firewall solutions in my infrastructure.
What do you dislike about the product?
Personally I do not feel anything to dislike about this product. Pricing is somthing can be considered and reduced.
What problems is the product solving and how is that benefiting you?
Best network and infrastructure management and security features and solutions of forigate firewall. I have been using it since 6 years and it works very well for my network.