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Tackle
What do you like best about the product?
The Tackle team is helpful getting listings up and getting the motion in place for small ISVs looking to transact on a cloud marketplace. Lots of resources and guides to help get started with building these partnerships. The onboarding teams are SUPER helpful and very responsive.
What do you dislike about the product?
No longer having CSMs makes it a bit of a challenge to get answers. Everything goes through the support channel which can be a bottle neck when trying to close deals or get orders out the door in a timely manner.
What problems is the product solving and how is that benefiting you?
My internal team did not have bandwidth to build our marketplace listings directly, so having Tackle there to get us live quickly was a great benefit. Now we can leverage their reporting for multi-cloud transactions/GTM plans.
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Accelerating Cloud GTM
What do you like best about the product?
Integrations into SFDC to enable sales team to take lead on marketplace offers.
What do you dislike about the product?
Pace of innovation is dependent on pace of cloud provider marketplaces.
What problems is the product solving and how is that benefiting you?
Scale to ensure our growing sales team and customer base can easily create and accept marketplace offers without the bottleneck of a 2-3 person allinace team having to run it all solo.
VP of Global Channels
What do you like best about the product?
The Tackle platform makes it easy for us to transact with multiple cloud providers via one platform. And once an offer is made to a partner (via CPPO) or to a customer (via PO), we receive updates on each step taken. It makes it seamless for every member of our team to know where we are in the transaction process. The Customer Support is also incredibly responsive and helpful. Finally, integrating and implementing Tackle was a breeze and saved our engineering staff tons of time and cycles.
What do you dislike about the product?
The Tackle Team is great about staying on top of the new features that get added by the hyperscalers and quickly enables their platform to offer that feature to its users.
What problems is the product solving and how is that benefiting you?
Providing Marketplace offers to partners and customers, understanding propensity to buy for our customers, integrating with our salesforce for registering opportunities, showing propensity to buy and creating offers, creating pipeline, providing insights on our deals, making our lives easier when it comes to transacting deals via the marketplace.
Cloud Marketplace Review
What do you like best about the product?
Seamless integration with private offers
What do you dislike about the product?
It can be difficult to update listings manually, when it something small.
What problems is the product solving and how is that benefiting you?
It is helping us expand information on customers on marketplace they would use to buy software
Marketplace Business Game-Changer
What do you like best about the product?
The platform is intuitive and convenient to use for the most part.
What do you dislike about the product?
The integration has taken much longer than anticipated. The role requirements have been tricky to navigate.
What problems is the product solving and how is that benefiting you?
It has made extending and tracking private offers seamless.
Game Changing Independent Cloud Marketplace Platform to enable Scale
What do you like best about the product?
Tackle provides a CSP independent platform that enables organizations to take the guesswork and learning out of AWS/Google/ and MSFT MP listing processes which are complex and different for each company. Tackle delivers an impactful, easy to use implementation plan which helps everyday users become familiar with the platform quickly. Tackle's console is easy to integrate and provides intuitive MP deal lifecycle management in an audit friendly format that is easy to "plug in" across ops, sales, finance and alliance teams for immediate use.
Their Customer Support is world class !
Their Customer Support is world class !
What do you dislike about the product?
Absolutely nothing at all, customers could benefit from more right sized service pack offerings to provide speicif support for tackle initiatives.
What problems is the product solving and how is that benefiting you?
Onboarding to AWS and Google Marketplaces, ensuring the MP offers are set up properly for customers, partners and for the organizations finance and operations teams to process volume orders. Tackle is also helping the organization automate CRM processes which reduce daily admin by the teams up to 30%.
Good
What do you like best about the product?
convenience and quick support in resolving the issue
What do you dislike about the product?
Frequent change in UI wihtout communication
What problems is the product solving and how is that benefiting you?
Reporting and quick anaylsis re AWS
Seamless Integration and Exceptional Support
What do you like best about the product?
The platform's intuitive interface guided us effortlessly through the integration process, streamlining what could have been a complex ordeal into a smooth and efficient experience. Whether it was configuring settings or managing deployments, Tackle.io provided all the tools necessary with clarity and precision
However, what truly sets Tackle.io apart is its exceptional support team. At every stage of our integration journey, they were there to lend a helping hand, providing invaluable guidance and assistance whenever needed. Their dedication to ensuring our success was palpable, and it instilled a sense of confidence in the platform that is hard to come by.
Moreover, Tackle.io has consistently added value to our operations. With each update and feature enhancement, they have demonstrated a commitment to staying ahead of the curve and meeting the evolving needs of their customers. It's reassuring to know that we're not just using a platform but partnering with a company that is invested in our growth and success.
However, what truly sets Tackle.io apart is its exceptional support team. At every stage of our integration journey, they were there to lend a helping hand, providing invaluable guidance and assistance whenever needed. Their dedication to ensuring our success was palpable, and it instilled a sense of confidence in the platform that is hard to come by.
Moreover, Tackle.io has consistently added value to our operations. With each update and feature enhancement, they have demonstrated a commitment to staying ahead of the curve and meeting the evolving needs of their customers. It's reassuring to know that we're not just using a platform but partnering with a company that is invested in our growth and success.
What do you dislike about the product?
Not much to complain about, really. Just a suggestion: a few tweaks to the UI in the listing builder could make it even more intuitive.
What problems is the product solving and how is that benefiting you?
Enabling our internal teams on working with the cloud providers as well as alleviating internal overhead
Tackle Cloud GTM is a tremendous platform!
What do you like best about the product?
Tackle is easy to use, supported by a great and responsive team that is quick to respond to questions or concerns, and has delivered invaluable insights to our sales team!
What do you dislike about the product?
No real complaints - the only thing I wish is that it was easier to export individual Probability to Buy Reports!
What problems is the product solving and how is that benefiting you?
Tackle is helping us streamline our Marketplace offers and postings, whole also delivering invaluable insights about potential customers and their relationships with the Hyperscalers for our sales team.
Co-Sell Lifecycle Made Easier
What do you like best about the product?
When we were running our own Cloud Marketplace strategy we ran into issues working across departments because we did things differently from Azure to AWS. With Tackle.io, regardless of hypercaler, we transact in a similar manner with the same set of triggers that go to the appropriate teams, creating a smooth operational experience. We are in the final stages of launching the Tackle.io Co-Sell Application into production and this will save people from various departments hours a week previously spent sharing deals, adding contacts, updating pipleine, etc. Our next step will be to integrate Tackle.io Prospect to show PtoB data at the account level across our organization. This will help our sellers more confidently plan regional prospects by hyperscaler and drive procurement through the Marketplace.
What do you dislike about the product?
Although they provide support as we connect, test and launch different pieces of the Cloud GTM platform, it would be nice if they could put hands on keyboard for some of it without an additional cost to us.
What problems is the product solving and how is that benefiting you?
Tackle.io provided us a platform that allows us to do Marketplace/Co-Sell business with both Microsoft and AWS in the same pane of glass. We went from Marketplace novice to pro in just a mater of weeks and we are confident in our ability to handle the anticipated volume of MPPO's (Marketplace Private Offers) as we scale. The abilitiy to share/update deals directly from Salesforce and have the subseqent data show up in ACE/Salesforce is a huge time saver for everyone across alliances. No one in Alliances enjoys the manual admin work but it's important for our partnership and now with Tackle it will no longer be a burden. Also, the Analytics for both hyperscalers in one place makes life a lot easier at the end of each quarter.
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