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External reviews

462 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Harish k.

Great platform for user engagement & retention

  • May 14, 2020
  • Review verified by G2

What do you like best about the product?
I would like to say wow for the mo-engage platform. The product feature and channels mo-engage offer are best in the market. mo-engage covers almost every engagement & retention channel. It helps OnlineTyari in a big way... Keep rocking
What do you dislike about the product?
I would like to see more improvement in ease of usage of the platform and speed.,, that can be improved...
What problems is the product solving and how is that benefiting you?
user engagement, On-boarding, and retention
Recommendations to others considering the product:
Best esp for engagement and retention


    Retail

Lebih mudah dan cepat mendapatkan informasi

  • May 12, 2020
  • Review provided by G2

What do you like best about the product?
automation system and segmentation users
What do you dislike about the product?
kurang user friendly saat menggunakan pertama kali
What problems is the product solving and how is that benefiting you?
dapat mempercepat proses marketing promo secara efektif dan efisien


    Real Estate

Simple, segmentasinya akurat,

  • May 11, 2020
  • Review provided by G2

What do you like best about the product?
push notif karena langsung ke gadget user
What do you dislike about the product?
ga ada. karna ga tiap hari juga buka moengange
What problems is the product solving and how is that benefiting you?
kmaren masalah email blast tapi tim moengange perbaikinnya cepet.


    Financial Services

Moengage has terrific people working for them superb Product too

  • May 04, 2020
  • Review provided by G2

What do you like best about the product?
Its a must have for B2C companies, Customer engagement is a must in todays digital world and Moengage provide all what is required.
The Interface is really neat and clean.
The ease of creating flows.
The ease of creating communication using existing templates.
What do you dislike about the product?
Dint find anything which is there to dislike.
What problems is the product solving and how is that benefiting you?
Customer Engagement using a Single platform- where you can send SMS, WhatsApp, Emails, Push Notification, Web Push and that too


    Shivangee K.

Hello Moengage, We have been using moengage since last 5 months for Push and Emails for my company.

  • May 04, 2020
  • Review provided by G2

What do you like best about the product?
The super easy POC connect. I have Ayushi Gupta as our POC from Moengage and she is super available for any query.
Fav Feature: The target-based SMS setting, can go hand in hand for a business like us which is highly target-based, and not all users need to get our content.
What do you dislike about the product?
Not dislike but a little feedback for some additions to make it better for new people to use it.
You can add a "i" that is a little information above new things and query report parameters for us to understand the elements in a better way in our day to day work on moengage.
When we add a segment for PNs we are unable to see it our email front, maybe you can somehow get that segment to be visible while sending emails as well.
What problems is the product solving and how is that benefiting you?
We are sending emails and PNs on daily basis to huge amount of our users.
We upload different segments almost every day to target those users.


    Internet

Results Driven Product

  • April 30, 2020
  • Review provided by G2

What do you like best about the product?
MoEngage has given us a great platform to automating campaigns and enabling superior customer engagement. We were never able to do this as effectively as before
What do you dislike about the product?
Documentation can be automated i.e. more video tutorials can help us get quicker access to information
What problems is the product solving and how is that benefiting you?
We purely focus on customer onboarding and engagement cycle so that we have greater LTV and more rentention. The platform has largely enabled us to do that.
Recommendations to others considering the product:
If you are looking to immerse your users into a whole new level of customer experience and engagement, MoEngage will be both an efficient and cost effective solution. It is ideal for both Marketers and CMOs who are looking to extract maximum value out of their custoemrs


    Jyoti P.

Moengage has boost our Client Communication Journey to next level

  • April 28, 2020
  • Review provided by G2

What do you like best about the product?
MoEngage's advanced analytics has made our Customer Engagement Journey more constructive by understanding the customer behavior effectively. Their proactive team has always got your back if any issue arises.
What do you dislike about the product?
Couldn't find anything to dislike, fine.
What problems is the product solving and how is that benefiting you?
It has help us engage with our customer without interruption.


    Faqih S.

Review for MoEngage as Omni Channel Service

  • April 26, 2020
  • Review verified by G2

What do you like best about the product?
MoEngage is very good tool for creating campaign for many kind of channel. Start from notification, SMS, Email, In-App or Pop Up, Desktop Notification, and Social Media using the connector feature
What do you dislike about the product?
MoEngage will has better UI than now, and i hope it has good report for Campaign Flow feature
What problems is the product solving and how is that benefiting you?
We can maintenance retention with user, targeting the right users, send campaign to users in the right time.


    Vaibhav K.

One of the best marketing automation tool in the industry

  • April 24, 2020
  • Review verified by G2

What do you like best about the product?
We have been using MoEngage from past the 2.5 years, the product has really evolved over time. It has really helped us to scale our marketing and campaign strategy. The segmentation and campaign delivery via various mediums are pretty powerful and help us to target relevant customers.
What do you dislike about the product?
The user interface can be made much better
What problems is the product solving and how is that benefiting you?
MoEngage helped us in targetting users in multiple scenarios who are at different levels of the purchase journey. We can segment users according to our business needs and offer them personalized offers and variable pricing. The different segmented delivery methods (especially on-site messaging and user flows) have helped us to reach out to relevant users and increase subscriptions.


    Hani A.

Best Customer Experience

  • April 22, 2020
  • Review provided by G2

What do you like best about the product?
We like the professional support we are getting from the MoEngage support team and how dedicated is our success manager.
What do you dislike about the product?
They don't support storing data on EU servers to enable some features. It is important for us as it is a requirement by our DP officer
What problems is the product solving and how is that benefiting you?
With MoEngage we can customize our customer experience, retain users, and achieve revenue growth.