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User friendly
What do you like best about the product?
Ease to use and the speed at which the product is growing
What do you dislike about the product?
Transperancy in Technical issues
Don't get update on latest product developments
Don't get update on latest product developments
What problems is the product solving and how is that benefiting you?
Onboarding, app engagement and user retention
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Feature rich
What do you like best about the product?
Moengage has a lot a features one can use create automated campaigns for user engagement
What do you dislike about the product?
They can improve the reporting and analytics capabilities
What problems is the product solving and how is that benefiting you?
User engagement and conversion rate optimisation
Great service
What do you like best about the product?
The team has been very helpful nad have given quick support whenever needed. They also notified of any abrupt data changes and have been helping us with our growth.
What do you dislike about the product?
While the push amp was something we were looking at with great excitement, it didn't perform as per our expectations. Looking forward to push amp plus which could help our notification delivery.
What problems is the product solving and how is that benefiting you?
Notification delivery
Great and User friendly
What do you like best about the product?
Moengage is very easy to use and understand.
And great to work on.
And great to work on.
What do you dislike about the product?
There's nothing as such that I din't like about the tool.
If there's any issue the team solves it promptly
If there's any issue the team solves it promptly
What problems is the product solving and how is that benefiting you?
Customer retention and moengage has helped in realising the same to major extend
Growth 20 Review
What do you like best about the product?
It gives us an option to do A/B testing based on the type of text and image of the push notifications. Also the deliverbaility rate is higher than that of Clevertap.
What do you dislike about the product?
I wish they could come up with strategies of how to increase retention, that would have been better. Also the insights provided by them are not enough and doesn’t really solve the problem of retention. Therefore we can say it’s just a notification deliverability tool .
What problems is the product solving and how is that benefiting you?
I’m trying to solve the problem of retention through Moengage. So far the experience has been good.
Recommendations to others considering the product:
Na
Good product to solve retention
What do you like best about the product?
My go to platform interm of interacting with customers through multiple touchpoints
What do you dislike about the product?
Data mismatch from multiple platforms which are very imp in marketing
What problems is the product solving and how is that benefiting you?
Retention
Customer engagement
Customer engagement
Good support
What do you like best about the product?
Push amp feature and the support from the team
What do you dislike about the product?
Ease of use of the platform. It's not a smooth experience
What problems is the product solving and how is that benefiting you?
Retention of the user. Approaching them at the right time
The best marketing tool ever used
What do you like best about the product?
The customer service part is the best with MoEngage apart from the product in itself. It has some of the best features that are very important for a marketer. Push amp plus which increases the deliverability for Xiaomi OEM (is one of the largest mobile OEM in India) does help increase the reach by a significant percentage.
What do you dislike about the product?
We wish MoEngage was competitive in pricing. Compared to other players in the market MoEngage is expensive. But if all the exclusive features are made use of then it's still worth the money.
What problems is the product solving and how is that benefiting you?
Because of the easiness in using the tool it has saved time for the execution team. Also, the features MoEngage offers are resulting in better performance (In terms of CTR and deliverability) and also reduce execution error.
Recommendations to others considering the product:
If internal marketing channels (Push Notifications and emails) are considered as your key marketing channels to get traffic and to increase retention, then MoEngage for sure gives all the required options to deliver, perform and achieve the desired results.
Good service
What do you like best about the product?
All the basic capabilities required are there
What do you dislike about the product?
UI could have been better. Analytics could have been better
What problems is the product solving and how is that benefiting you?
Communicating to users through multiple channels
Ease of use for non-tech professionals
What do you like best about the product?
Easy to create standard campaigns. Platform is intuitive for beginners.
Can create in-app and notification campaigns through dashboard easily and track stats like impressions, conversions etc.
Can create in-app and notification campaigns through dashboard easily and track stats like impressions, conversions etc.
What do you dislike about the product?
Exhaustive documentation is not present. Also platform is not robust enough for advanced users to use. There are limited options for customized implementations.
What problems is the product solving and how is that benefiting you?
I require a customized payload implementation for my notification campaign, which is not available with Moengage. Also for customized implementations, stats like impressions, clicks etc not available.
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