Pimberly SaaS PIM/DAM
PimberlyReviews from AWS customer
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Great Product Backed by Excellent Customer Service
What do you like best about the product?
Great product and excellent customer service
What do you dislike about the product?
There may be some limitations on products which the technical team is developing it with the feedback received
What problems is the product solving and how is that benefiting you?
E.g. the URL link for images that the system will not auto check for the URL link if working or not via mass data uploading process.
E.g. Multi users from customer organisation and Pimberly can only register one and add other users in the background (which is not visible to the Manager but working on it if possible going forward)
E.g. Multi users from customer organisation and Pimberly can only register one and add other users in the background (which is not visible to the Manager but working on it if possible going forward)
Helpful product data pulls, but updates jumping to the top slow workflow
What do you like best about the product?
I can see if a product is listed on Ice cat, also being able to pull info for products that have marketing data can be very helpful
What do you dislike about the product?
When updating products on the cat trees, after i update it will take me all the way back to the top of the screen, i then have to scroll for 5 minutes to find where i was in the list of 1000s of products, please make it so it wont take you to the top every time after updating products, also i would like to be able to move the text box once ive hit update product, so i can see the products line if needed.
What problems is the product solving and how is that benefiting you?
Finding spec info for products.
PIM Specialist's daily use
What do you like best about the product?
Ease of use for data extraction and manipulation.
What do you dislike about the product?
Added images can be a little bit slow sometimes
What problems is the product solving and how is that benefiting you?
Completion of Retail NPL and PIR forms
Once Set Up, Everything Runs Smoothly and Seamlessly
What do you like best about the product?
Once it’s set up, it keeps everything running smoothly and seamlessly. If we hit an occasional issue then their Support Team are always on hand.
What do you dislike about the product?
It’s hard to say much, since it does everything we need it to.
What problems is the product solving and how is that benefiting you?
PIMberly stores and disseminates our product enhancement data, including names, descriptions, features, icons, attributes, categorisation, and digital media. We have everything automated, so once the data is imported it’s straightforward to push it out to the website as well as to our customers. You map it like an old-style switchboard, routing the data to wherever it’s needed, and from that point on it just works.
Flexible and Streamlined, But a Steep Learning Curve
What do you like best about the product?
I like how flexible Pimberly SaaS PIM & DAM is. It's solved many of the long-winded issues we previously had, turning them into a much more streamlined and manageable platform. Everything really feels like it opened up a new perspective on how streamlined and flexible it can be. Even though it takes a bit to get used to, every day feels like a school day when you learn something new! I love understanding how things work, and I must admit, I am enjoying it!
What do you dislike about the product?
I struggled to understand a lot of what Pimberly SaaS PIM & DAM did because I don't have a very data-driven background. It felt confusing initially and I really thought I wasn’t going to get the hang of it, but over time, as I’m actually using the software, it’s making more and more sense to me. Also, the initial setup was quite manual because of how our data was stored and where, making it difficult to enter the data straightforwardly. It's a little tricky to navigate because there's so much you can do.
What problems is the product solving and how is that benefiting you?
Pimberly SaaS PIM & DAM transformed our data management from a manual, laborious process to a streamlined, flexible, and manageable platform. It solved many long-winded issues we previously faced, opening my eyes to its potential, even though there was a learning curve.
Centralized Data Access with Minor Navigation Glitches
What do you like best about the product?
I like that I can export data that I have stored in there, which is really useful for me to see what products are stored whether they're live or not. I also like having access to all five sites' data in one place, and the category mapping helps keep sites consistent.
What do you dislike about the product?
Sometimes the right-click and inspect to find the category ID of a category doesn't work.
What problems is the product solving and how is that benefiting you?
Pimberly SaaS PIM & DAM lets us get products live on our website and gives me a clear structure for product details. I can export data to see product status and access all site data in one place, keeping category mapping consistent.
Intuitive PIM That Makes Centralising and Validating Product Data Easy
What do you like best about the product?
I really value how easy Pimberly makes it to centralise and enrich product information. The platform feels intuitive and user-friendly, so it’s straightforward to manage, maintain, and update data as needed. The built-in validation rules are particularly helpful too, as they ensure product information is complete, consistent, and ready to go live across all channels.
What do you dislike about the product?
Data imports and exports could be more seamless. When errors occur during an import, the error messages don’t always appear, and sometimes the system only shows what worked. This makes it difficult to diagnose what went wrong, especially with a large upload file that includes multiple attributes. Also the search bar is very case sensitive.
What problems is the product solving and how is that benefiting you?
Pimberly has significantly streamlined our product setup process by bringing all data enrichment tasks into one central platform. What previously required multiple systems and manual steps can now be completed much more efficiently. The built-in validation rules also ensure our product information is complete, consistent, and accurate before going live, which has reduced errors and improved the overall quality of our ecommerce data. Additionally, the introduction of Pimbles (AI) means we can start to /begin looking into the removal of the manual need for copywriters to create content such as product descriptions and similar copy, the webinars that are held will help us to understand how to use this feature properly which is highly beneficial
Centralized Management with Unmatched Flexibility
What do you like best about the product?
I really value Pimberly's flexibility that lets us structure complex product data exactly to our business needs, rather than sticking to a rigid template. The centralized asset management is something I appreciate as it keeps all images and documents linked to the correct SKUs, reducing human errors and increasing consistency. Pimberly eliminates the need to manage product data and digital assets across multiple spreadsheets and disconnected systems, giving us one reliable source of truth. It reduces manual errors, improves data consistency across channels, and speeds up product launches and updates.
What do you dislike about the product?
The interface and navigation can feel a bit clunky at times, reporting and analytics could be more flexible, integrations with other systems could be smoother, and bulk operations or automation options could save more time.
What problems is the product solving and how is that benefiting you?
I use Pimberly SaaS PIM & DAM to centralize product data and digital assets, eliminating spreadsheets, ensuring data consistency across channels, reducing errors, and speeding up launches. Its flexibility allows us to adapt product data to our needs, and centralized asset management enhances data consistency.
Easy Dataset Management and Amazing Mass Updates
What do you like best about the product?
Datasets are really easy to create and maintain, when dealing with lots of products - also mass updates feature is amazing
What do you dislike about the product?
I don’t really have any dislikes; the whole dashboard is great. If I’m being picky, I’d just like to know a bit more about the reporting and how to get the most out of it.
What problems is the product solving and how is that benefiting you?
We had an issue with our dangerous goods data, but we were able to create the necessary logic in the form of a dataset and then implement it in Pimberly.
Powerful Workflows Make Complex Data Transformation Simple
What do you like best about the product?
Complex data transformation is simple using workflows, datasets, and decision tables. We have more than 300 workflows actively cleaning and perfecting our data. Support is proactive and improvements are driven by real user feedback. It feels collaborative, not transactional.
What do you dislike about the product?
Export speeds on very large datasets could improve, however scheduling removes any real operational friction. Just something I would like to see :-)
What problems is the product solving and how is that benefiting you?
We previously had everyone working in different ways with little validation, which made the data impossible to trust or reuse.
Pimberly gives us a tightly controlled single source of truth, with strong validation rules that ensure data is consistent and always matches our schema.
Pimberly gives us a tightly controlled single source of truth, with strong validation rules that ensure data is consistent and always matches our schema.
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