Pimberly SaaS PIM/DAM
PimberlyReviews from AWS customer
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Most helpful 3rd party software provider we use
What do you like best about the product?
Pimberly have been amazing in assisting me with my many, many queries i have had whilst trying to implement new things on our PIM.
Their support team are the best and i have always been responded to with help/advice extremely quickly and the support team are all extremely positive and happy to assist, no matter how small or big the query is.
Sam & Rick have also been extremely helpful and supportive for us when implementing new things to our PIM, they have joined us on calls to discuss things further and they have also suggested new ideas for us to implement, which have helped us significantly.
Their support team are the best and i have always been responded to with help/advice extremely quickly and the support team are all extremely positive and happy to assist, no matter how small or big the query is.
Sam & Rick have also been extremely helpful and supportive for us when implementing new things to our PIM, they have joined us on calls to discuss things further and they have also suggested new ideas for us to implement, which have helped us significantly.
What do you dislike about the product?
So far i cannot think of anything i dislike about the service provided. There have been a few things i have wanted to do/features i want to see that are currently inaccessible but i have been assured by the support team that these have been added as feature requests
What problems is the product solving and how is that benefiting you?
We used to manage all of our data through spreadsheets and importing them straight into magento, by switching to Pimberly it has significantly decreased the amount of issues we are seeing and it has also allowed us to add im features to help enrich our data, such as the product grading feature which we have recently implemented (with the help of Rick, Sam & the support team!)
Unbelievable support, amazing team and great product
What do you like best about the product?
The product is super intuitive to use, has already made enormous efficiencies inhouse within a short time frame and significantly improved our product management/set up. We use the product multiple times a day (if not all day, everyday!) to ensure our ecomm sites and products are at their best.
The team is absolutely amazing. We working with Sally and Rory, who would go out of their way constantly to make onboarding easy. The project was managed superbly, technology and processes clearly explained, and they always had time to fit in an extra call if we needed. This was especially appreciated as we worked in completely different timezones, which could've been tricky to navigate if they weren't some accomodating.
The integration went absolutely seamlessly across all five of our websites - with a large number of SKUs, multiple platforms and varying technology between the sites, there were a lot of caveats to consider - Sally and Rory's expertise ensured every site launch wen't off without a hitch.
Based off our experience, I would recommend PIM to anybody.
The team is absolutely amazing. We working with Sally and Rory, who would go out of their way constantly to make onboarding easy. The project was managed superbly, technology and processes clearly explained, and they always had time to fit in an extra call if we needed. This was especially appreciated as we worked in completely different timezones, which could've been tricky to navigate if they weren't some accomodating.
The integration went absolutely seamlessly across all five of our websites - with a large number of SKUs, multiple platforms and varying technology between the sites, there were a lot of caveats to consider - Sally and Rory's expertise ensured every site launch wen't off without a hitch.
Based off our experience, I would recommend PIM to anybody.
What do you dislike about the product?
Nothing. PIM is awesome. It's an amazing platform and the team is unreal.
What problems is the product solving and how is that benefiting you?
We have 100's of SKUS, 5 websites (soon to be 7!) and 3 warehouses. Managing our SKUs, how they display onsite, pricing, tags, URLs and everything inbetween was previously exceptionally burdensome and at a high risk for error. Since integrating PIM our inhouse efficiencies have almost freed up an entire full time position, enabling us to focus attention towards projects, growth initatives and website development instead. The significant reduction in product errors has also meant our product structure and display on site is much improved, enabling a better browsing and overall shopping experience.
Amending product details is easy with Pimberly
What do you like best about the product?
It's easy to use, user-friendly and well set out.
You can copy & paste info from other applications rather than type everything.
I haven't had any issues with connectivity or it being off-line etc.
I does what I need it to do with no fuss.
You can copy & paste info from other applications rather than type everything.
I haven't had any issues with connectivity or it being off-line etc.
I does what I need it to do with no fuss.
What do you dislike about the product?
To be honest I haven't had a problem. Sometimes details I add don't feed through to the application we use for stock control (POS-A) and I need to get our support team to look at it but I think that's an issue with the POS-A application and what goes on in the background and not a problem with Pimberly
What problems is the product solving and how is that benefiting you?
We sometimes have SKUs set up on out stock management system with incorrect details and/or barcodes and Pimberly enables me to go straight in and correct these errors
Easy to use and effective product management system
What do you like best about the product?
Easy to use, products easy to manage and link.
What do you dislike about the product?
Reoprts can be a little confusing when first trying to setup.
What problems is the product solving and how is that benefiting you?
Helping us with creating updated product information for our internatioanl parters in particular.
User-Friendly Interface with Excellent Support
What do you like best about the product?
I love the excellent support team, which ensures a smooth transition and ongoing assistance. The product is user-friendly, with an intuitive interface that simplifies operations. The system acts as a one-stop shop for all data, facilitating seamless product data management and regulatory compliance. The ability to host various web assets and set different approval levels is incredibly useful, as is the ease with which suppliers can use the API link.
What do you dislike about the product?
Nothing
What problems is the product solving and how is that benefiting you?
I use the product as a one-stop shop for data management, maintaining and changing attributes efficiently to meet regulatory requirements and enrich product data.
Easy to use Product Management Platform
What do you like best about the product?
That it's UI is simple to use and the Product information is easily synced to other systems.
Convenience and Scalability
Of course, easy to implement and setup
Excellent Customer Support - quick in action
Convenience and Scalability
Of course, easy to implement and setup
Excellent Customer Support - quick in action
What do you dislike about the product?
That you need to refresh the information and the updates are instantaneous but, need to reload page several times to view them.
More importantly, there's no way to sort the products that have been created, hence, making it difficult for the other systems integrated as the data needs to be sorted on all the following systems individually.
If there was a way to sort the product information directly on Pimberly it would save time and effort.
More importantly, there's no way to sort the products that have been created, hence, making it difficult for the other systems integrated as the data needs to be sorted on all the following systems individually.
If there was a way to sort the product information directly on Pimberly it would save time and effort.
What problems is the product solving and how is that benefiting you?
Product Information Management
Overall a very useful service
What do you like best about the product?
I use Pimberly on a daily basis to easily find out information about products I am setting up. The media function is what I use the most but I also frequently export information to differenet channels which is extremly useful.
What do you dislike about the product?
There have been some issues with exporting information to channels where certain products have got stuck. I have found it difficult to amend the mapping of channels to ensure I can export the information I need.
What problems is the product solving and how is that benefiting you?
Pimberly allows me to easily export information in an easy to use way. Without it I would have to take a very long process to gather the information. It also provides a quick way for me to look at images which otherwise would be very time consuming.
Ecommerce Trading Manager
What do you like best about the product?
- Adding new categories is very quick and easy
- Searching for a list of products and seeing product information is easy
- Enrichment process is good
- Searching for a list of products and seeing product information is easy
- Enrichment process is good
What do you dislike about the product?
- Not being able to export lists of products from categories when they are automatically mapped categories
- When you map into categories, it would be useful to see the ID not just the name (we have redirected categories with similar names and it's hard to see which one is the correct one to map into)
- Having copy at article level but all other product data at option level is confusing
- Not being able to see when you have enriched a product
- When you map into categories, it would be useful to see the ID not just the name (we have redirected categories with similar names and it's hard to see which one is the correct one to map into)
- Having copy at article level but all other product data at option level is confusing
- Not being able to see when you have enriched a product
What problems is the product solving and how is that benefiting you?
- Ensuring products go online in a timely manner
Great Service!
What do you like best about the product?
Reliable and fast! I use the service every day!
What do you dislike about the product?
Sometimes slower when doing larger bulk updates
What problems is the product solving and how is that benefiting you?
Pimberly helps me do quick checks from products
Good System
What do you like best about the product?
The system is super easy to use and doesn't take too long to get to learn. The constant updates to the new UI is very positive and gives hope for even better features to be added soon. Customer support are always fast to solve any issues and always take feedback on board.
What do you dislike about the product?
It can get a bit sluggish and slow sometimes.
What problems is the product solving and how is that benefiting you?
Quickly ammending issues with product listings for the website.
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