Pimberly SaaS PIM/DAM
PimberlyReviews from AWS customer
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Data Governance at your fingertips
What do you like best about the product?
The amount and complexity of automation aids me every day to improve the system. The training that I received allows me to independently create automations as needed.
What do you dislike about the product?
I would like parent data to be copied over to child products so they can be searched by those fields.
What problems is the product solving and how is that benefiting you?
We had a big problem in our company which was that we relied on spreadsheets and websites to host our data and now we have a dynamic database that we finally feel we are in charge of.
Horrible experience - terrible support
What do you like best about the product?
The demo and features seem great on paper, but the software is extremely buggy and lacking in many areas. If there is a bug, which there are many - the software often deletes your data. We experienced a severe data loss, where the PIMberly team wiped all our category data. The PIMberly team immediately owned up to the mistake, but as soon as their leadership got invovled, they started to defer responsibilities and point fingers at our ecommerce platform and any other excuse they could think of. They lied during our onbaording of capabilities, SLAs, and resources/documentation. WOULD NOT RECCOMEND!
What do you dislike about the product?
Our entire experience with PIMberly was a disaster.
- During onbaording, they will promise you the world, but you will quickly discover their lack of ability and support
- They are constantly on vacation - this pushed back major updates months and months
- No leadership - their leadership team is rude and unresponsive
- Buggy - the software is exteremly buggy and any bugs can stop you from being productive, or worse - wipe out your data
- During onbaording, they will promise you the world, but you will quickly discover their lack of ability and support
- They are constantly on vacation - this pushed back major updates months and months
- No leadership - their leadership team is rude and unresponsive
- Buggy - the software is exteremly buggy and any bugs can stop you from being productive, or worse - wipe out your data
What problems is the product solving and how is that benefiting you?
We started using PIMberly to help make our new item addition process faster, as well as help keep one true source of data.
After months and months of "onboarding" and reporting bug after bug, we realized PImberly was actually slowing down nearly every process and wasting many of our teams time.
PIMberly ended up giving up on our account, after a simple update wiped out all our category data. Instead of owning up to the mistake, their leadership team gave up and ended our contract. Worse of all - they offered no financial compensation and encouraged us to seek legal action if we want any refund.
After months and months of "onboarding" and reporting bug after bug, we realized PImberly was actually slowing down nearly every process and wasting many of our teams time.
PIMberly ended up giving up on our account, after a simple update wiped out all our category data. Instead of owning up to the mistake, their leadership team gave up and ended our contract. Worse of all - they offered no financial compensation and encouraged us to seek legal action if we want any refund.
Valuable platform, Great team.
What do you like best about the product?
it's the first time as a business we've started to structure our product data, and Pimberly is the perfect tool for that.
What do you dislike about the product?
Nothing at this stage appears to be a problem, took us a while to get going but that was exepcted.
What problems is the product solving and how is that benefiting you?
making it much more likley we have accurate product data, available quickly in the correct format.
The best eCommerce PIM on the market.
What do you like best about the product?
The Pimberly team are simply excellent, the onboarding and support were the best I've experienced in SaaS.
The customisability of the platform makes all of our workflows easier.
The customisability of the platform makes all of our workflows easier.
What do you dislike about the product?
The price? But to be honest, it's the best, so it's not cheap. This is literally the only negative.
What problems is the product solving and how is that benefiting you?
Complex listing process across multiple sales channels. Pimberly has completely streamlined this process and allowed us to double the number of channels we sell on.
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