Pimberly SaaS PIM/DAM
PimberlyReviews from AWS customer
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The system is quick,and helps keep everything organised and consistent.
What do you like best about the product?
Pimberly is incredibly user-friendly and makes managing product data both simple and efficient. Its intuitive interface allows users to quickly navigate through product information, while powerful bulk editing tools make updating large volumes of data effortless. The workflow automation features help streamline approvals and ensure that changes are tracked and consistent across the entire catalogue. This not only saves a significant amount of time but also maintains accuracy and organisation, ensuring that product information remains reliable and up to date across all channels.
What do you dislike about the product?
There’s a bit of a learning curve when you first start using Pimberly, especially while getting familiar with its workflows and structure. Some of the initial processes can feel a little repetitive or manual, particularly when setting up templates or configuring product attributes. However, once you become comfortable with the system and understand how everything connects, the experience becomes much smoother. Tasks that once seemed time-consuming quickly become second nature, and the platform proves to be both efficient and highly reliable for day-to-day product data management.
What problems is the product solving and how is that benefiting you?
Pimberly is an excellent tool for managing and updating large volumes of product data quickly, accurately, and with minimal effort. It significantly reduces the amount of manual work required by automating repetitive tasks such as data entry, attribute updates, and product categorisation. This automation not only saves valuable time but also helps maintain a high level of consistency across all channels — from the website and catalogues to marketplaces and internal systems. By ensuring that every product detail is accurate and up to date, Pimberly improves overall data quality, enhances the customer experience, and allows teams to focus more on strategic activities rather than routine admin work. The result is a more efficient, reliable, and scalable approach to product information management.
First 6 months with Pimberly
What do you like best about the product?
It makes managing product information across multiple channels much easier and more consistent. You can automate tasks like data enrichment, approvals, and publishing, which saves time and reduces errors. It integrates well with ERPs and streamlining our supply chain and product launches. Having images, videos, and documents tied directly to product records is a huge addition.
What do you dislike about the product?
Initial set up can be quite difficult to get your head around if you have not used a similar system before, however the team are great at helping to on board you with this.
What problems is the product solving and how is that benefiting you?
All of our product data is now stored in one place. The right departments are handling the right section of new product creation and launches. Customer data requests are now a lot easier to handle.
I would very likely recommend Pimberly to colleuages
What do you like best about the product?
I use pim daily and find the lifecycle element on PIM helpful and easy to find out what information is missing for a product to move on, improves communication within teams for unique channel enrichment. I also like the recent activity section, as when mistakes are made its easy to see who made them. The customer service team is excellent, tickets are seen to and sorted quickly and effectively.
What do you dislike about the product?
Although I have just said I like the recent activity section within pim, recently its become harder to see what has been edited as it shows the ID rather than the name. One thing we use a lot is the tables within pim for size guides, however I find them really un-user friendly, as once you make a mistake, its difficult to edit.
What problems is the product solving and how is that benefiting you?
Pimberly indigo has made our product set up process quicker, by using the lifecycles and highlighting to users essential information that needs to be filled out to get a product live gets our product onsite quicker. Once we implement the PLM, this will also speed up the process and gives us more time to focus on enriching the data. We are also looking forward to using pimbles to see where that cane save us time and money
A comprehensive solution to streamlining our product data and distributing it effectively.
What do you like best about the product?
The most helpful aspect of the Saas PIM is the way data can be manipulated and tailored depending on which channel the information is being pushed to.
What do you dislike about the product?
The Pimberly DAM is not very user-friendly. It could do with having more sorting and filtering options. Also, despite naming formats, images assign to products in random order (instead of chronologically).
What problems is the product solving and how is that benefiting you?
Pimberly solves a long-standing inconsistency of product information across the company. It benefits us by providing one source of truth, for all areas of the business to use.
My Experience of Pimberly
What do you like best about the product?
Pimberly is a great tool that I love using! I use it all the time and it has honestly helped me so much with improving product data and reducing lots of errors in my work. With Pimberly, I can manage all product data in one place, keeping everything consistent and accurate. It saves me time by cutting out certain spreadsheets and manual updates, while automation and workflows make it easier to launch products quickly and efficiently. With existing products, I can easily export using the different filters and for importing new products, (even if its a large or complex product range), I find it easy to use and update specific types of data. Also, if anyone is updating my work or things I've worked on, I can clearly see the recent activity so there's no outdated data.
With Pimberly’s DAM, its so easy to (drag and drop) upload images and videos. They can be kept all organised and consistent with each product category and I like how you can see whose imported certain media files. Exporting them all is also such a quick job.
The support team is always there to help me manage things smoothly. Whenever I email, the team come back to me very quickly and always find a solution to anything I ask them. I didn't personally have much involvement in the initial setting up of PIM, but the way its been created and implemented for our business has worked very well. Pimberly's support team also work well with our IT team to help solve quick issues and fixes.
With Pimberly’s DAM, its so easy to (drag and drop) upload images and videos. They can be kept all organised and consistent with each product category and I like how you can see whose imported certain media files. Exporting them all is also such a quick job.
The support team is always there to help me manage things smoothly. Whenever I email, the team come back to me very quickly and always find a solution to anything I ask them. I didn't personally have much involvement in the initial setting up of PIM, but the way its been created and implemented for our business has worked very well. Pimberly's support team also work well with our IT team to help solve quick issues and fixes.
What do you dislike about the product?
One thing I dislike about Pimberly, is the slow performance. When exporting/importing large volumes of data, it can often take a while to load. However, when this does happen, sometimes the Team will email me personally to let me know. Some exports can take a long time, but I presume this is because the server is quite busy.
What problems is the product solving and how is that benefiting you?
Pimberly solves the problem of managing product data and digital assets that are often scattered across spreadsheets, folders and different systems. By using one central platform, it removes duplication, errors and time wasted searching for the right information.
User Friendly, Amazing Service, Super Adaptable Tool
What do you like best about the product?
The service from the team and the speed at which they get back to urgent support requests.
The speed at which you can build and test new features that have a significant improvement on our Shopify storefront experience.
The speed at which you can build and test new features that have a significant improvement on our Shopify storefront experience.
What do you dislike about the product?
We are Australian based, genuinely the only issue we have is the time zone works against us, however I think the longest I have ever waited for a response is 24 hours.
What problems is the product solving and how is that benefiting you?
Scalability and a single source of truth.
Only needing to do things once in order to update multiple storefronts, while not losing the ability to still drive site specific experiences.
Only needing to do things once in order to update multiple storefronts, while not losing the ability to still drive site specific experiences.
Good PIM system, intuitive automations and easy for entry level execs to pick up
What do you like best about the product?
Ease of use as an administrator-type role is the best feature of Pimberly. I don't look into how it's set up or innovate on our systems at all, just 'use how it is currently set up and in that regard, it's very simple and well integrated to our Shopify stores. The support line is also very effective at getting problems sorted, usually resolved in less than a day. I use Pimberly every day, so I am finding ways to do things quicker regularly, the bulk upload feature is very easy to use and handy when editing a group of SKUs.
What do you dislike about the product?
Sometimes aspects of the system don't work as intended based on how its been set up, or take a while to update. Luckily the support line is very good so they solve these issues very quickly and they are not too common.
What problems is the product solving and how is that benefiting you?
As a merchandising executive it solves a lot of data input work and automates it for me as well as acting as a parent object to all our Shopify-based websites which it does well to update regularly. As a business , it allowed us to expand past a certain number of SKUs rather than using our old system that only supported so many.
Excellent Service from Pimberly
What do you like best about the product?
We recently chose Pimberly as our nominated PIM and DAM SaaS provider, and the entire experience has been exceptional. From the very first meetings through to onboarding and implementation, the process has been run with incredible efficiency and professionalism.
Not only has the service been excellent, but the Pimberly platform itself is powerful, user-friendly, and modern. It has been tailored to meet our needs, with adaptations made where required, and the results have been transformative. We are seeing significant efficiency gains across multiple departments within our business and are now clearly leading the way in our industry with Product Information Management and Digital Asset Management, this is being acknowledged by our customers in an extremely positive light.
Pimberly has proven to be more than just a provider, they’ve been a true partner in helping us streamline and future-proof our operations. Highly recommended.
Not only has the service been excellent, but the Pimberly platform itself is powerful, user-friendly, and modern. It has been tailored to meet our needs, with adaptations made where required, and the results have been transformative. We are seeing significant efficiency gains across multiple departments within our business and are now clearly leading the way in our industry with Product Information Management and Digital Asset Management, this is being acknowledged by our customers in an extremely positive light.
Pimberly has proven to be more than just a provider, they’ve been a true partner in helping us streamline and future-proof our operations. Highly recommended.
What do you dislike about the product?
At this point we haven't yet ran it out to the full business.
What problems is the product solving and how is that benefiting you?
Collating all data to be able to feed through changes in the business and update all customers quicker and more efficiently.
Excellent platform, easy to use!
What do you like best about the product?
Navigation around the platform
Easy to view your data clearly
Customer service
Easy to view your data clearly
Customer service
What do you dislike about the product?
In the 'Logs' tab, there is a 'Last Processed' column, this is in days, it would be beneficial to change or add an actual date. When looking back for an import file, we would generally look for a date rather than how many days ago something was.
When using the Batch 'Update' tool, it would be helpful if this updated in the logs too, otherwise there is no tracking of this.
When using the Batch 'Update' tool, it would be helpful if this updated in the logs too, otherwise there is no tracking of this.
What problems is the product solving and how is that benefiting you?
They most recently solved the issue of fields not mapping on an export, meaning we would have to map them ourselves before exporting data. This is now saving us a lot of time when exporting huge data files
Very intuitive, great reporting facilities and Quality Control Governance
What do you like best about the product?
The fact that it is Very intuitive, great reporting facilities and Quality Control Governance
What do you dislike about the product?
It can take some time to create a report, but that depends on how much data you have stored and the parameters and if you get logged out you invariably lose the report. Other than that all good
What problems is the product solving and how is that benefiting you?
Pimberly solved our product data management problems by providing a single source of truth for all our product information and digital assets. This centralised system has significantly improved our efficiency, helping us get products to market more quickly and with better, more consistent data.
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