Pimberly SaaS PIM/DAM
PimberlyReviews from AWS customer
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Intuitive Platform Packed with Features and Outstanding Support
What do you like best about the product?
The platform is extremely intuitive for variety of levels of end users. It has a multitude of features and contains pretty much everything needed to maintain a an effective MDM system
What do you dislike about the product?
There is nothing I dislike about Pimberly. There are features that I believe can be improved or refined but Pimberly actively engage with us on development work on the platform
What problems is the product solving and how is that benefiting you?
Pimberly allows us to maintain a strong data management set for our product data
Versatile PIM & DAM with Robust Filtering, Needs Image Management Improvements
What do you like best about the product?
I like the filtering options in Pimberly SaaS PIM & DAM, especially being able to search by name and category. These features allow me to create to-do tickets for the content team and structure work effectively. It's a big improvement over HCL, which was frustrating to use.
What do you dislike about the product?
When I have a product with about 10 images, I cannot re-order the images without another image moving, so the only way to do this is to zoom out on my screen so the images all sit on one line. This is frustrating because I have to do it on nearly every guitar product we sell. I would like to be able to categorize products on a category without having to tick a category which is the lowest sub-category. This results in me having to do an export, type in the category I want, then doing an import for one product. For example, I want to be able to tick just 'Fender' without having to choose 'Fender Stratocaster.'
What problems is the product solving and how is that benefiting you?
I can list products simply, filter out elements, and perform merchandising, promo, and SEO tasks.
Asset Centralisation Makes Product Management Effortless
What do you like best about the product?
the assest centralisation - linking all media to the product data
What do you dislike about the product?
nothing comes to mind. Its a good system
What problems is the product solving and how is that benefiting you?
it keeps our product information consistent, a centralised view really helps
good
What do you like best about the product?
good integration
central to what we are doing
central to what we are doing
What do you dislike about the product?
speed of bug resolution
but generally very good
but generally very good
What problems is the product solving and how is that benefiting you?
central data flow
product launches
customer data integration
product launches
customer data integration
Great Team Behind the Software, Solid Experience
What do you like best about the product?
What I appreciate most is the people behind the software, as ultimately, people choose to buy software from those they trust. Additionally, the platform is user-friendly, and they have built a strong community with many partners.
What do you dislike about the product?
There isn’t much that comes to mind, honestly. They are starting to incorporate AI into their solutions, although this seems to be happening a bit later than some competitors. In my view, their biggest obstacle is their own mindset—they could aim higher, but at times they seem to believe that their competitors in the market are stronger than they are.
What problems is the product solving and how is that benefiting you?
Columbus Consulting currently views master data as the main challenge in leveraging AI and LLMs. Pimberly addresses this issue by helping to manage master data, as well as supporting content creation and maintaining the right tone of voice for your marketplaces.
Intuitive Interface,
What do you like best about the product?
Interface is for the most part intuitive and easy to navigate once you learn a few simple rules. There are usually multiple tools or methods to achieve the same goal- good redundancy. Easy to learn how to work with it. Webinars are informative and regular.
What do you dislike about the product?
Some key functions are actually quite obscure- obtaining MongoIDs for parts of the database is a challenge. I would like more logs to be available. Channels take a long time to load.
What problems is the product solving and how is that benefiting you?
PIM helps us centralise and standardise data, providing a "single source of truth". Having the data organised and accessible enables us to respond to customers much quicker than previously
Excellent Support and Welcoming Feedback, But Visual Aids Need Improvement
What do you like best about the product?
The support system is very good and feedback or suggestions are welcomed
What do you dislike about the product?
Although the videos are helpful the visual aides could be improved. A large flow diagram which better illustrates how Schemas, Taxonomy, Lifecycles and Workflows interlink would be good.
What problems is the product solving and how is that benefiting you?
Currently product information is held on various platforms and spreadsheets, the PIM provides one source of truth for convenience and consistency
Easy Integration, Slight Learning Curve with Workflows
What do you like best about the product?
Its easy to use, the out of the box API endPoints are easy to understand to integrate Pimberly to an eCommerce system.
What do you dislike about the product?
understanding the workflows was a little tricky
What problems is the product solving and how is that benefiting you?
The ability to Host images, DataSets and Taxonomy.
Amazing service, fast implementation!
What do you like best about the product?
Before switching to Pimberly, we were using spreadsheets saved in a shared folder to upload and amend product data. This caused numerous issues like overwriting other peoples' amends and lack of version control or traceability. We sought out Pimberly as they were recommended by another firm, and we were very surprised with how smooth the implementation was. It did take some time to get all of the taxonomy and schema set up, due to the complexity and number of skus we have (over 150k), but once the foundations were in place it was very easy and simple to migrate all our data across from Magento. From this, we were able to build some rules on product title lengths, description depth and also meta data length. Every time we come across any issues with the platform, we messagetheir support email and within 5 minutes we nearly always have a response. Its very impressive!
What do you dislike about the product?
Probably more of a criticism of a PIM itself as opposed to Pimberly itself, but we have found that, as PIM is a tool external to our Magento store, we do sometimes have issues with changes/amends not pulling through to our website at the first time of asking. This can create some confusion as to what has gone wrong, and it may be that an attribute is incorrect in the PIM or the connection isn't working as intended.
What problems is the product solving and how is that benefiting you?
Managing a large product catalog, specifically growing and amending those products without the need for multiple excel sheets which can create many issues with overwritten work, lack of traceability and problems with consistency across multiple people's work.
Easy to upload from spreadsheet. Great integration options. Generally a great self-service system
What do you like best about the product?
Self-service. You can integrate and setup the system like you want
What do you dislike about the product?
Sometimes, new functionalities is implemented to early and with to little test with different kind of customers
What problems is the product solving and how is that benefiting you?
Enriching products with specs & content. managing channels with different criteria and languages.
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