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8,355 reviews
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    Mason V.

A Well-Organized Way to Build Targeted Prospect Lists and Maintain a Strong Pipeline

  • March 03, 2026
  • Review provided by G2

What do you like best about the product?
It’s a well-organized way to manage prospecting. Zoominfo sales works well for compiling a list of contacts in relevant positions, which gives me a more structured way to build my call list and maintain a pipeline. It also has some advanced features like scoops that allow you to see in realtime what news/events are happening and which contacts are searching certain articles and guides.
What do you dislike about the product?
Sometimes a contact will be outdated and it is a little awkward to call into a business and ask for someone who has been gone for 6+ years. There are also a lot of contacts that don't have complete addresses and while working in territories it leads to some confusion and misdirected leads.
What problems is the product solving and how is that benefiting you?
Zoominfo is solving the problem of prospecting being time consuming. Rather than go "door to door" on Google maps, it is convenient and easy to compile a list of relevant contacts through zooms features. It also allows me to import the contacts into salesforce/outreach to keep the pipeline organized and make sure I am following up correctly.


    Hunter H.

User-Friendly Customization with Powerful Tailoring Options

  • March 03, 2026
  • Review provided by G2

What do you like best about the product?
The biggest thing I enjoy is how user-friendly it is and how much customization it allows. At times, it can feel a bit overwhelming because there are so many choices, but that’s also what makes it great. The more options you have, the more tailored the experience can be.
What do you dislike about the product?
I dislike incomplete or missing data. I understand it’s a massive task to gather proper, complete information, but it’s frustrating when the system points me to a contact who has been deceased for seven years, or when I find a great lead and it’s missing contact details or even a proper address.
What problems is the product solving and how is that benefiting you?
Locating valid leads at company locations helps me quickly identify the right person to contact.


    Ryan C.

A Strong Tool for Growing Your B2B Contact List

  • March 03, 2026
  • Review provided by G2

What do you like best about the product?
It helps me grow my contact list and build real B2B connections. They’re consistently adding more contacts and working to improve the accuracy of each data pull.
What do you dislike about the product?
Sometimes you’ll get a contact with data that’s off or incorrect, but that’s part of the game. Another thing that would really help is having a timeline on the info—something that shows when the last data pull happened. You end up with a lot of outdated info, which is also part of the game, and it means you still need to source and verify your contacts.
What problems is the product solving and how is that benefiting you?
When I am reaching out to new facilities or business', trying to get in the door can be tough. You have gatekeeper and so many things pushed against you.

With Zoom info having a contact name to start your chase is a great foot in the door already. Builds way more value and not the cold call feeling verse having that warm call starting out.


    Information Technology and Services

Restrictive Terms and Conditions

  • March 03, 2026
  • Review provided by G2

What do you like best about the product?
ZoomInfo is highly effective for finding quality leads in the U.S. market. Additionally, its integration with Salesforce also streamlines the overall workflow and make it easy to use.
What do you dislike about the product?
ZoomInfo is less effective for sourcing leads in the EMEA market, where several competitors offer stronger coverage and more accurate data.
Additionally, its T&Cs make it a difficult provider to commit to. Upon termination, all data sourced from ZoomInfo must be removed from the CRM, which is a particularly strict requirement. Most other providers do not impose such extreme conditions, making them more flexible and appealing alternatives.
What problems is the product solving and how is that benefiting you?
Sourcing leads in the U.S. market remains the primary reason ZoomInfo is still used within the company.


    Phomelelo M.

Empowers Lead Generation with Room for Improvement

  • March 03, 2026
  • Review provided by G2

What do you like best about the product?
I like the ZoomInfo extension because it lets me do a thorough search on Sales Navigator and LinkedIn while tagging at the same time. I also find it to be a game changer to use the extension on companies' websites. ZoomInfo Sales was pretty easy to set up, and it seems like the ideal platform to explore areas like the USA and UK because it has a lot of leads in these regions. Additionally, they offered us a good deal in terms of pricing.
What do you dislike about the product?
The new platform display is not as user-friendly as the one before. I often find myself navigating for a while to find options like 'lists,' and it takes forever to export.
What problems is the product solving and how is that benefiting you?
ZoomInfo Sales helps in qualifying companies by headcount and revenue, and finding ideal business partners. The extension allows efficient searching and tagging on LinkedIn and is usable on company websites, making it a game changer for my work.


    Jamie R.

ZoomInfo Sales Review

  • March 03, 2026
  • Review provided by G2

What do you like best about the product?
It is best for finding leads for our business and to find emails to send cold mails to. It is easy to use and export the selected sales leads. The platform has extensive database of leads and their contact info
What do you dislike about the product?
The trial period is limited and doesn’t let us test it completely and then the premium plan is very expensive. Sometime the emails provided for a sales lead is completely wrong and it bounces back which is not ideal for a premium service claiming it’s correct
What problems is the product solving and how is that benefiting you?
It is allowing us to find relevant sales leads to increase our client base and to reach out to new potential customers. It reduces our search time for new leads and their relevant information. Easy to use and export the required data


    Fernando R.

ZoomInfo Sales: Powerful Prospecting & Data Accuracy

  • March 02, 2026
  • Review provided by G2

What do you like best about the product?
I would say for me, my number one favorite feature of ZoomInfo Sales would be the ZoomInfo Chrome extension. I find it very versatile and universal friendly, especially when I'm on a website or specifically on LinkedIn doing outbound prospecting. I would also say the Copilot version is another good feature. It provides an overview and insights on top chart accounts, offering the latest scoops and data. These are some of my favorite features about ZoomInfo Sales.
What do you dislike about the product?
The one thing that doesn't work as well is the Marketing OS feature in the platform. It needs improvement in linking private accounts or parent accounts of subsidiary companies, like .coms, .us, and .uks, under one specific umbrella in our CRM, whether that's Salesforce or HubSpot. Also, with my new role in the marketing department, I'm looking to see if we can expand on those marketing capabilities, like campaigns, LinkedIn paid ads, and other marketing-related content, which would be extremely useful.
What problems is the product solving and how is that benefiting you?
I use ZoomInfo Sales to solve contact data accuracy by getting direct dials, mobile numbers, and business emails for C-suite execs. It also helps create email sequences, manage workflows, and follow up with prospects from our website.


    Michael R.

Powerful Drill-Down Tools for Finding Key Targets

  • February 26, 2026
  • Review provided by G2

What do you like best about the product?
I appreciate the ability to drill into the information and refine the focus to ensure I am finding key targets and not just a mass of junk we won't use.
What do you dislike about the product?
The info (even above 85% as a score) is not as valid as I may have thought. I give grace in the instances where the person changed rolls / the rolls changed personnel within the last 3-6 months but there are definitely still some struggle spots. When the person has not been in roll for over a year, that is a bit of a struggle.
What problems is the product solving and how is that benefiting you?
Getting a peek behind the curtain is always helpful so when phone calls are made, in most instances I get the person or I am at least asking to speak with the former person in that role due to a recent change.


    Sara D.

Seamless Navigation, Perfect for Outreach

  • February 25, 2026
  • Review provided by G2

What do you like best about the product?
I use ZoomInfo Sales for business development outreach, and it helps me find contact information for prospects. I like that it's easy to navigate and offers a very friendly user experience. The initial setup was very easy, and I integrate it with HubSpot.
What do you dislike about the product?
n/a
What problems is the product solving and how is that benefiting you?
ZoomInfo Sales helps me find contact information for prospects, which is crucial for business development outreach.


    Christopher R.

Accurate CSV Contact Enrichment That Works Really Well

  • February 24, 2026
  • Review provided by G2

What do you like best about the product?
It works very well when I upload a CSV file for 'enhancing' with accurate contact data.
What do you dislike about the product?
I wish there were more options to pick from when looking for specific managerial roles.
What problems is the product solving and how is that benefiting you?
Locating key contacts and decision-makers and various companies.