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Reviews from AWS customer

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8,356 reviews
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    Michelle F.

Accurate Data and Powerful Search Filters Make ZI Stand Out

  • December 24, 2025
  • Review provided by G2

What do you like best about the product?
ZI is the best when it comes to accurate data, and valuable Intent Signals and WebSights. Also the search filter options are so helpful!
What do you dislike about the product?
Occasionally ZI is not up to date on current employer,or accurate link to LinkedIn page.
What problems is the product solving and how is that benefiting you?
So helpful in identifying and targeting net new accounts and prospects in our ICP.


    Vishal D.

ZoomInfo - Important for Sales Role

  • December 24, 2025
  • Review provided by G2

What do you like best about the product?
1. Very easy to use with Clean UI, reps can start prospecting almost immediately.

2. Quick implementation with minimal setup effort and fast time-to-value.

3. Strong customer support and enablement for sales teams during onboarding.
What do you dislike about the product?
1. Cost can feel high for teams that don't use the platform very frequently.

2. Data accuracy is strong overall, but occasional outdated contacts still appear.

3. Credit limits and usage restrictions feel too tight, making frequent prospecting frustrating.

4. Integrations are good, but some CRM's need fine-tuning to avoid data clutter.
What problems is the product solving and how is that benefiting you?
1. Solves the problem of finding the right decision-makers by giving direct access to verified B2B contacts.

2. Keeps my pipeline filled with relevant prospects, making sales efforts more consistent.

3. Improves targeting accuracy, leading to better response rates and faster conversions.


    Walid B.

Effortless Navigation and Seamless Integration with Salesforce

  • December 23, 2025
  • Review provided by G2

What do you like best about the product?
I find ZoomInfo Sales easy to navigate, which definitely enhances my user experience. The contact details accuracy is impressive and makes my searches efficient. I also appreciate the company insights it provides. The initial setup was smooth and seamlessly integrates with Salesforce. These features really make the tool valuable to me.
What do you dislike about the product?
It's working well for me so far
What problems is the product solving and how is that benefiting you?
I use ZoomInfo Sales for lead contact details search, exporting leads automatically to Salesforce. It's easy to navigate, and contact details accuracy is a plus along with valuable company insights.


    Dan C.

Extremely Helpful for Sourcing Data

  • December 22, 2025
  • Review provided by G2

What do you like best about the product?
extremely helpful sourcing data for candidates and contacrs
What do you dislike about the product?
some times data is wrong, wrong emails or wrong mobiles.
What problems is the product solving and how is that benefiting you?
It is giving me easy access to data to help with mu out reach.


    Melissa H.

Real-Time Updates That Inspire Confidence

  • December 19, 2025
  • Review provided by G2

What do you like best about the product?
What I appreciate most is being able to view information in real time and feel confident that I am seeing the most current updates available.
What do you dislike about the product?
I would like to see a more forward-thinking approach, especially when it comes to recognizing name variations like Matt and Matthew.
What problems is the product solving and how is that benefiting you?
This tool has been extremely helpful for our LinkedIn campaigns and for identifying new prospects.


    Derion M.

ZoomInfo Sales: Precision Targeting & Streamlined Outreach

  • December 18, 2025
  • Review provided by G2

What do you like best about the product?
I definitely like ZI CoPilot in ZoomInfo Sales. It helps us cut through the noise and shows us who to focus on and why, without making us guess. It prioritizes the right accounts and enables us to craft smarter outreach without adding extra work to the day. ZI CoPilot surfaces real intent signals and recommends clear next steps, which means we're not guessing where to spend our time. It streamlines research, highlights the right contacts, and improves our outreach productivity overall, giving us more time to connect with customers. The initial setup of ZoomInfo Sales was extremely easy, especially the integration.
What do you dislike about the product?
Some of the data can be outdated and the emailer could provide more variety.
What problems is the product solving and how is that benefiting you?
I use ZoomInfo Sales to identify and prioritize the right accounts and contacts, cutting through the noise and improving our outreach productivity without guessing. ZI CoPilot surfaces real intent signals, recommends clear next steps, and streamlines research, giving us more time to connect with customers.


    Tammy F.

Revolutionized Prospecting with Powerful AI and Insightful Features

  • December 18, 2025
  • Review provided by G2

What do you like best about the product?
Zoominfo Sales has made it much easier for our team to locate contact information for prospects that were previously difficult to find. In addition, their AI-powered emails are well crafted and have noticeably improved our open rates. The Webtracks feature also provides valuable insight into who is visiting our website, which helps us run nurture campaigns to engage and warm up potential leads.
What do you dislike about the product?
One drawback is that it’s easy to feel overwhelmed by the amount of information available. However, refining your searches can help manage this.
What problems is the product solving and how is that benefiting you?
Zoominfo has made it much easier for us to reach those hard-to-find contacts at prospective companies. Since we offer highly technical products, it can often be challenging to locate the right people within facilities through online searches alone. With Zoominfo, we are able to identify the contacts we need, and we also benefit from additional insights such as intent data, responsiveness, and other key information about the company. The platform integrates smoothly with Hubspot, ensuring that data is efficiently shared across our resources.


    Marc M.

Extensive, Accurate Database with Intuitive Search

  • December 18, 2025
  • Review provided by G2

What do you like best about the product?
I'm a Business Development Rep and an end user of ZI. It has a substantial database of contacts with telephone numbers and email addresses. Its information about a firm's tech stack is usually pretty accurate. The database is put together in a pretty intuitive manner. It has good search parameters. It's telephone number data is correct about 90% of the time. Very good.
What do you dislike about the product?
There is nothing about ZI Sales that I can think of at this time.
What problems is the product solving and how is that benefiting you?
How to contact potential leads in a company and basic information about a company.


    Abigail S.

Effortless Salesforce Imports and Accurate Leads for Cold Calling

  • December 18, 2025
  • Review provided by G2

What do you like best about the product?
Very easy to import to salesforce. Also wildly accurate phone numbers for a cold caller like me
What do you dislike about the product?
Sometimes the Zoominfo LinkedIn integration makes me bounce back to the founders profile. Very weird
What problems is the product solving and how is that benefiting you?
Contacting the right prospects to hit sales meeting targets


    Consulting

Powerful B2B Intelligence Platform That Elevates Prospecting

  • December 18, 2025
  • Review provided by G2

What do you like best about the product?
A strong B2B intelligence platform delivering rich contact data, intent insights and CRM integrations that improve targeting, prospecting efficiency, and pipeline generation, despite premium pricing.
What do you dislike about the product?
Some of the contact information are outdated
What problems is the product solving and how is that benefiting you?
Eliminates time wasted on poor or missing contact information.
Helps find high-value accounts with firmographic, technographic, and intent data.