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8,280 reviews
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    Logistics and Supply Chain

Prospecting Simplified!

  • March 04, 2024
  • Review provided by G2

What do you like best about the product?
Zoominfo has changed the game in regards to prospecting. For Business development and SDR reps, ZoomInfo is easy to use, can be implemented with other software's and browsers, and allows prospects to build a successful pipeline. It allows you to get in touch and be heard by the decision maker without having to jump through hoops of people.
What do you dislike about the product?
ZoomInfo seems to be a larger sized software, so it may run slower on slower processing laptops.
What problems is the product solving and how is that benefiting you?
ZoomInfo allows me to build a pipeline full of prospects with their email, phone number, and even cell phone number available for me to see. From there, ZoomInfo has made it easy for me to track clicks, responses, and create salesflows for each group of prospects I connect with.


    Matt_ S.

Matt Smith user experience with ZoomInfo SalesOS

  • March 04, 2024
  • Review provided by G2

What do you like best about the product?
I like how it keeps track of emails and status.
Has more accurate contacts information.
It's best in leading generation and prospecting.
Has made it easy to identify potential clients.
What do you dislike about the product?
It has been great for me ..nothing to dislike!
What problems is the product solving and how is that benefiting you?
Providing contact information
Surface scoops


    Fabrice V.

Impressive technology combined with an excellent customer service

  • March 01, 2024
  • Review provided by G2

What do you like best about the product?
What I really like is the user friendliness of the GUI and the richness of the informations you have at your fingertips. While we were initially meanly interested in contact details, we discovered soon the depth and breadth of the solution allowing you to do so much more. Especially the easiness to build your own target lists based on a rich set of criteria that you can use; The intent topics that you can select as well as the weekly delivery of the selected intents are also very useful. Finally, the snapshot you get about the contact and company profiles is also useful ans saves a lot of research time. Finally integration with our CRM Pipedrive is also vert smooth and fast.

From a customer experience journey perspective Zoominfo delivers a strong service from the first contacts to the contract closing, followd by the user provisoning, onboarding, training and overall follow-up from all the ZoomInfo people. We also get a dedicated account executive which is great. The implementation went really very easy and fast and the post-sales customer support is just available when you need it.

We use Zoominfo every single day as it helps us to save much time on research, helps us to have direct access to prospects and helps us to feed our CRM properly and maintain the data quality in it.
What do you dislike about the product?
What I miss in Zoominfo is a collaboration space to work and communicate with my colleagues in Zoominfo, e.g. to provide info in a quick and easy way of who picked up an intent or send a message about a company or person to a colleague.
Additionally, I also provided contact update suggestions but you don't get much appreciation for doing so like a thank you message or feedback about what happened with your request. So far I didn't receive any acceptance messages about fixit requests which is a bit weird knowing that the info and updates I provided are the right ones.

Finally, you find limited information about public sector accounts in Europe. For instance, the EU institutions and EU agencies are very important but you don't find much info in ZoomInfo about them.
What problems is the product solving and how is that benefiting you?
ZoomInfo SalesOS helped us to solve our problem of lack of efficiency during the prospecting activities. We struggled finding (quickly) the right people in organisations and access them by email or phone. With ZoomInfo we have this information at fingertips and it dramatically increased the quantity of the calls-connect as well as their quality. The intents also motivate the sales people to contact specific accounts that they would not have contacted otherwise.


    Computer Software

Great resource tool

  • February 29, 2024
  • Review provided by G2

What do you like best about the product?
ZoomInfo helps me better understand who different contacts are, where they're located and their work history
What do you dislike about the product?
Contact emails are not always correct, and numbers are sometimes mislabelled i.e. mobile numbers can be home numbers
What problems is the product solving and how is that benefiting you?
Easy of use in connecting with a customer, providing emails and email formats when they're unclear.


    Manufacturing

User-Friendly Solution

  • February 29, 2024
  • Review provided by G2

What do you like best about the product?
ZoomInfo is an excellent choice for businesses seeking comprehensive data and streamlined lead generation.ZoomInfo provides accurate contact information, including phone numbers and emails, making it a reliable resource for prospective customers.ZoomInfo’s granular search capabilities allow users to find precise information tailored to their needs.
What do you dislike about the product?
I feel sometimes integration to CRM is unstable and needs some work done on it.
What problems is the product solving and how is that benefiting you?
ZoomInfo helps to identify new leads and helps in maintaining a proper database by finding proper information.


    Media Production

Its a Great sales tool

  • February 29, 2024
  • Review provided by G2

What do you like best about the product?
The reliability of the contact details, and speed
What do you dislike about the product?
Sometimes it gets stuck in a boot loop, And really slows down my day.
What problems is the product solving and how is that benefiting you?
Accurate contact details


    Information Technology and Services

Zoominfo SalesOS

  • February 28, 2024
  • Review provided by G2

What do you like best about the product?
It has a lot of information in a readily available space that id dedicated for our sales team to easily gather a list of leads and contacts.
What do you dislike about the product?
The credits that it uses. It depends on the number of leads and contacts in the system but generally it would require too much credit to enrich our entire database so we have to be careful on how we enrich.
What problems is the product solving and how is that benefiting you?
Gathering complete and accurate data such as phone numbers, titles, tech stack that we otherwise would have a more difficult time finding.


    Vikram K.

A champion for your sales team.

  • February 28, 2024
  • Review provided by G2

What do you like best about the product?
The accuracy of information. Ease of Use
What do you dislike about the product?
Nothing at all. It is quiet simple to use
What problems is the product solving and how is that benefiting you?
The ability to find the right people in the company is one of the most important things in Sales. Zoom info helps me with that.


    Apparel & Fashion

Great Service, Money Maker

  • February 28, 2024
  • Review provided by G2

What do you like best about the product?
I love how ZoomInfo pulls all the contact information for all the employees they have info on. It's great to get phone numbers, emails, etc. Its easy to use, and I use it all the time when I'm prospecting as Business Development Representative and sales person. I have never had to use customer support. It's a reliable service.
What do you dislike about the product?
I wish that Zoominfo had information on smaller or local businesses. They make up a large chunk of my client base, and it would be helpful to know the names and contact information of these smaller business owners beforehand,
What problems is the product solving and how is that benefiting you?
Zoominfo solves my problem of not knowing prospect contact information or names prior to my cold calling. When I know what number to call and who to ask for, I boost my credibility as a sales person and am more likely to talk to a decision maker. When I know my prospect's email, I'm able to send marketing materials that move me closer to connection and a sale.


    Char K.

Intelligent and proactive system of developing new business

  • February 28, 2024
  • Review provided by G2

What do you like best about the product?
I use the ZoomInfo SalesOS function everyday at work. It is super helpful with providing emails and a selection of phone numbers for new prospects. The function of automatically exporting it to our CRM (bullhorn) is super easy and saves a lot of time than having to manually input it. However, it is important to ensure that you double check that you are not creating a duplicate account. The fire emoji is super helpful with letting you know which number and/or email is the most receptive by the prospect.
This function also makes it easy to work in conjunction with the zoominfo engage function where you can add a contact to a sales flow in a matter of seconds. Customer service has been very useful and fixed any issues I have had promptly.
What do you dislike about the product?
Sometimes, the email adddress and phone numbers are not correct (which is expected) so bear this in mind.
The advanced search function could be made a little simpler (ironic I know) but a few tweaks would be useful in making it easier to navigate and filter.
For someone that has never used Zoominfo before, it is not going be a matter of being able to work it out by yourself. Training is absolutely needed for you to learn how to make the most out the tool.
What problems is the product solving and how is that benefiting you?
It is reducing a lot of time by enabling me to have contact details for new prospects at the click of a button. This helps me with business development.