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8,366 reviews
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External reviews are not included in the AWS star rating for the product.


    Kyle B.

A lead encyclopedia.

  • March 19, 2024
  • Review provided by G2

What do you like best about the product?
Able search and find leads in any industry. The ease of use to search by occupation titles within companies you're trying to target. The customer support is top notch as well. They are always there to asnwer any questions or issues that arise. The number of filters to seartch specific contacts is numerous.
What do you dislike about the product?
Some contacts and contact information is not accurate. Seems to have 6 months - 1 year lag time in accurate data.
What problems is the product solving and how is that benefiting you?
Finding meaningful leads and providing me accurate information to have better conversations and interactions with potential customers.


    Rob S.

Amazing access to Crucial Information

  • March 19, 2024
  • Review provided by G2

What do you like best about the product?
The simple usability of Zoominfo is the crucial differentiator for me. I get emails weekly from competitors and give everyone their due diligence where there's an attractive offer but truthfully they all fall miserably short in their integration, UX/UI, workflows, features and most notably... support. There just isn't anywhere else I see that's operating on the level of ZI.
What do you dislike about the product?
The Credit System is sometimes hard to understand, the data push to engage needs some work. I tried it once hoping I could replace salesloft, etc... It just wasn't there yet but eager to try again soon.
What problems is the product solving and how is that benefiting you?
Zoominfo helps us quickly build territories, find leads for marketing and account targeting, track visitors to key pages from our domain and ultimatey find the right people to engage with when we've found a match.


    Mallika n.

Easy wayto find new customers or leads

  • March 19, 2024
  • Review provided by G2

What do you like best about the product?
Zoom Info has helped us find more potential customers and made it easy to find the right people and good companies.
Before Zoominfo software, I searched for people through social media platforms and websites. This type of process is very time-consuming. It's hard to find details also.
What do you dislike about the product?
Up to Now, I have not faced any issues with Zoom info. weekly twice we are using this zoom info.
What problems is the product solving and how is that benefiting you?
Zoominfo helps to save time by searching for the right new customers and gathering the software or product companies' information. So easy to get or find the person's information, then I can easily contact the person.


    Esteban P.

Best CRM Ever!

  • March 19, 2024
  • Review provided by G2

What do you like best about the product?
98% accuracy, ease of use, Devin MacDonald's support is amazing
What do you dislike about the product?
Perhaps the price per user. You could increase your sales ten fold with a minor adjustment.
What problems is the product solving and how is that benefiting you?
Provides market intelligence and the right contacts to generate a solid pipeline of business.


    Computer Software

Okay Data

  • March 18, 2024
  • Review provided by G2

What do you like best about the product?
Easy to use but a lotttt of data is out of date and my team is left calling people who left their roles years ago unless we use another platform to cross reference the data
I like that I can use specific filters and keywords to get granular with the companies that fit my target market and then I pull contacts from LinkedIn SalesNav through the ZI extension to verify that my prospects are still active in their roles.
ZoomInfo is definitely the biggest player in this industry, making it feel like a necessity regardless of the issues it presents
What do you dislike about the product?
Easy to use but a lotttt of data is out of date and my team is left calling people who left their roles years ago unless we use another platform to cross reference the data.
I feel like I get reports of ZI being down multiple times a week, hindering my team's ability to effectively use their alloted time to find net-new leads
What problems is the product solving and how is that benefiting you?
Helps filter through prospects and companies to find best-fit titles for my team's outreach
Saves a lot of time from having to find these leads through manual research


    Computer Software

Decent experience, phone numbers can be inaccurate

  • March 17, 2024
  • Review provided by G2

What do you like best about the product?
ZI's web insights + intent is something I find very interesting. Web insights gives me a clear view of which al accounts are viewing my organisation's website and then let's me priortise them for outreach. Similarly ZI intent combined with G2 intent via the integrations helps me build a hyper focussed list of in market buyers.
What do you dislike about the product?
The contact numbers are mostly inaccurate. I'll need to resort to other sources and lot of trial and error to check if the number works.
What problems is the product solving and how is that benefiting you?
I like to keep a track of accounts who engage with my organization's website and if they are actively engaging with keywords relevant so that I can get a lot more context and engage with those customers contextually.


    Ramya S.

Perfect for efficient outreach without a one size fits all approach

  • March 17, 2024
  • Review provided by G2

What do you like best about the product?
Buyer intent insights were invaluable as it shows us where the org is in their buyer journey and how many people from an org are interested
What do you dislike about the product?
Need better navigation across the tool for a first time user
What problems is the product solving and how is that benefiting you?
It helps us find PoCs from companies we want to sell to and tell us where they are in teir buying journey


    Atul S.

Best software to use as all contact details shared are correct and updated one.

  • March 15, 2024
  • Review provided by G2

What do you like best about the product?
Helpful in generating new leads for the organization
Advanced search options are given.
Email id and even contact numbers of higher officals are also available
What do you dislike about the product?
Free trial is limited to 10-15 contacts
When it comes to plans, they are far expensive from its competitors
What problems is the product solving and how is that benefiting you?
User-friendly interface for sales users who wants to generate new leads for their business. Given leads are productivity and more closable for the organisation as well.


    Staffing and Recruiting

Great tool, positive improvements to extensions and UI over the last 12months

  • March 13, 2024
  • Review provided by G2

What do you like best about the product?
Speed of use, integrates well with all my tools, and have seen more proactive efforts from customer service.
What do you dislike about the product?
Pricing and contract discussions as new customer as not as easy as with other products. My recent renewal however was very very positive experience.
What problems is the product solving and how is that benefiting you?
Do not have existing CRM data so this is essential to have the data for cold outreach.


    Law Practice

Great resources

  • March 13, 2024
  • Review provided by G2

What do you like best about the product?
All employee and contact info
Also lots of options to filter
What do you dislike about the product?
not always showing the country your in sometimes shows results in other countries
What problems is the product solving and how is that benefiting you?
helps show who is in charge in that business