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8,366 reviews
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    Renata V.

Best Sales Intelligence Platform

  • March 09, 2024
  • Review provided by G2

What do you like best about the product?
Easy to use, reliable data, most of the email addresses are correct. Great customer service and training through ZoomInfo University
What do you dislike about the product?
It needs improvement on the data for Latin America. More expensive than other platforms.
What problems is the product solving and how is that benefiting you?
Build databases fast and easy


    Raymond C. G.

ZoomInfo is hands down the best value driver in our tech stack.

  • March 08, 2024
  • Review provided by G2

What do you like best about the product?
Lots of mobile numbers and email addresses!
What do you dislike about the product?
Some of the additional features (like org structure) fail to live up to their potential. I also wish that there was a way to request updates to contacts you know have changed positions/companies/contact info. To my knowledge, you can only suggest an update if you already have that information.
What problems is the product solving and how is that benefiting you?
ZoomInfo is our sole source of data for our lead gen team (SDRs making outbound calls) and it has consistently fed leads into our pipeline for over 4 years now.


    Bruce R.

Opportunities for improvement

  • March 08, 2024
  • Review provided by G2

What do you like best about the product?
I get results, which means I can build a call list with contact names and their mobile number. I call the prospect and set up an appointment if they are a good fit. Having a name and mobile number helps me work efficiently. I have four clients I serve, and with each one, I am delivering great results.
What do you dislike about the product?
1. ZoomInfo is not effective in a niche market search. For instance, when I searched for plastic injection molding companies, I could not find those companies with ZoomInfo. The company description search term only searches the copy provided by the company. If ZoomInfo could search the website copy, it would likely find the term. I suggest developing an AI tool that searches the company website.

ZI technical support asked ZI data services to create a custom list and did it at no charge. Thank you! However, 95% of the company names did not match the search. I lost many hours using this list and would have been better off using Google Maps.

To solve ZoomInfo's deficiency, I used Google Maps and typed in "plastic injection molding," searching geographically to build a company list. Then, I used ZoomInfo to get contact names. I have experimented with free niche industry lists such as Thomas.net. I experienced that Scott's Directory is superior to ZI for searches by niche markets.

2. Intent—I find the interface between Intent and Advanced Search inefficient because I cannot save an Advanced Search if I start with Intent data.
What problems is the product solving and how is that benefiting you?
Finding contacts


    Sunny A.

Best Lead Generation and Prospecting Tool

  • March 08, 2024
  • Review provided by G2

What do you like best about the product?
Zoominfo helped in expanding our reach in multiple different geographies. We can totally rely on accuracy of contact details and email. I love the fact Zoominfo has all the filters available that we need to bifurcate buying personas and target audience. It seamless integrates with Salesforce where we can manage sales pipeline and build funnel.
What do you dislike about the product?
I don't dislike anything about Zoominfo, however there were instances where we were failed to find contact information of prospects.
What problems is the product solving and how is that benefiting you?
We had lot data accuracy issues with the other tool we had, most of the time contact details were not available. With Zoominfo we were able to move on and got access to quality and quantity of data.


    seth l.

ZOOM INFO A GAMECHANGER!

  • March 07, 2024
  • Review provided by G2

What do you like best about the product?
Zoominfo broadened the entire scope of my business. Instead of fishing for business, this helped me pinpoint who I want to do business with
What do you dislike about the product?
There are no downsides to Zoominfo. Its all upside
What problems is the product solving and how is that benefiting you?
Zoominfo is helping me get the most accurate lead information available. It has helped me budget my time and make it more productive


    Andrew C.

Using ZoomInfo to connect with Decision Makers.

  • March 07, 2024
  • Review provided by G2

What do you like best about the product?
One of my favorite parts of ZoomInfo SalesOS is the contact database, which makes finding DM's much easier. The Intent tool is another feature I use a lot. It helps identify companies actively researching certain topics, making outreach more strategic.
What do you dislike about the product?
One issue with Zoominfo, is that there is a learning curve. While it's packed with useful tools, the amount of data and options might feel overwhelming at first, especially for those who are new to this platform.
What problems is the product solving and how is that benefiting you?
ZoomInfo SalesOS is great at finding new leads in the industry I'm searching for.


    Julius Y.

Extremely Easy To Use

  • March 07, 2024
  • Review provided by G2

What do you like best about the product?
How I can pinpoint an exact position for any company in any location.

Customer support is on point too
What do you dislike about the product?
I'd like to able to filter the websight clicks more.
What problems is the product solving and how is that benefiting you?
Not knowing who to contact and how to contact them


    Tanishka U.

A Critical Exploration into Empowering Business Intelligence

  • March 07, 2024
  • Review provided by G2

What do you like best about the product?
Access to a vast and accurate database of company and contact information to identify potential leads and prospects
What do you dislike about the product?
pricing of this platforms is relatively high
What problems is the product solving and how is that benefiting you?
This aids in effective lead generation, helping sales teams identify and target potential customers more efficiently


    Eddy R.

SalesOS is an integral part of our workflow

  • March 07, 2024
  • Review provided by G2

What do you like best about the product?
As an outsourced SDR/Lead Generation business, having great data is fundamental to us delivering successful campaigns for our clients. ZoomInfo gives us direct access to the stakeholders that are able to influence the procurement of our clients services saving us valuable time and stopping us getting blocked by gatekeepers. It also integrates seamlessly wth our CRM saving wasted time on admistration.
What do you dislike about the product?
I don't "dislike" anything but obviously it would be great to have more mobile/direct phone numbers.
What problems is the product solving and how is that benefiting you?
Most clients we work on behalf don't have "good data" and "good data" is the foundation of a successful lead generation campaign.

Part of our role for our clients is to build and cleanse a comprehensive database of prospects that meet their "buyer persona". Through SalesOS we are able to identify these prospects, import them into our CRM and often have the correct contact details to reach out to them directly.

We used to spend a lot of time on administration, adding prospects to our CRM. With SalesOS and the web browser plug in we are able to rapidly import prospects details into our CRM, saving a huge amount of wasted time.


    Information Technology and Services

ZoomInfo is my Go To Source for Accurate Business Information

  • March 07, 2024
  • Review provided by G2

What do you like best about the product?
ZoomInfo ha become an indespensable tool for my sales process to find leads, company information, job titles, and tech stack.
What do you dislike about the product?
It would be more user friendly if there was an option to show your company lists, tags on the main dashboard and access them easier.
What problems is the product solving and how is that benefiting you?
It helps me identify accurate leads in the companies I am prospecting into. It also helps me keep track of latest news with the company in the Scoops section.