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8,282 reviews
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External reviews are not included in the AWS star rating for the product.


    David T.

Zoominfo - The best sales arrow in my quiver

  • December 19, 2023
  • Review provided by G2

What do you like best about the product?
Zoominfo makes it easy to find target prospect accounts and key decision-makers within them. The contact info is accurate 99% of the time, making it simple to reach the right people with the right message at the right time. The integrations with Salesforce, LinkedIn Sales Navigator, and other tools mean that data stays clean, consistent - and most importantly - saves me time, which I can use to focus on selling. 10/10
What do you dislike about the product?
Zoominfo's UI could be better (ability to change and move columns, export to excel) and there are some updates that can only be made by my organization's Salesforce, IT, or Zoominfo Admin. I understand Role-Based Permissions are important would be great if (at least) Sales Reps had a way to "suggest changes" for their Admin. Small "complaints" but would have a big impact.
What problems is the product solving and how is that benefiting you?
Zoominfo makes it easy to find target prospect accounts and key decision-makers within them. The contact info is accurate 99% of the time, making it simple to reach the right people with the right message at the right time. The integrations with Salesforce, LinkedIn Sales Navigator, and other tools mean that data stays clean, consistent - and most importantly - saves me time, which I can use to focus on selling. 10/10


    Staffing and Recruiting

A Needed Tool

  • December 19, 2023
  • Review provided by G2

What do you like best about the product?
We started using Engage a lot more. It streamlined our outreach process and is saving a ton of time while making more contacts.
What do you dislike about the product?
Stay a little more up to date with correct phone numbers and if employment. I ran into multiple people that were no longer at a company or had the wrong phone number. Not a lot, but enough to mention.
What problems is the product solving and how is that benefiting you?
ZoomInfo SalesOS helps us find the right contacts, quickly and enables us to find other contacts at the company that we may not have known about.


    Mechanical or Industrial Engineering

Very helpful

  • December 19, 2023
  • Review provided by G2

What do you like best about the product?
Getting leads that helps us get revenue.
What do you dislike about the product?
Nothing I can think of at this moment...
What problems is the product solving and how is that benefiting you?
Getting accurate details for leads


    Computer Software

Great for lead enrichment and intent data

  • December 19, 2023
  • Review provided by G2

What do you like best about the product?
The tool is great for lead enrichment and finding the right contact details. It is great for its intent feature as well and the features it offers in the advanced search to find the right contacts and companies. The UI is easy and integrates with our CRM which helps in mass uploads. I use this tool everyday and have not faced any problem with support so far.
What do you dislike about the product?
The contact data especially phone numbers can be hard to find, specifically in APAC region for SMB companies
What problems is the product solving and how is that benefiting you?
It helps in finding the right contact details for my reach outs as well as finding the companies who are showing increasing interest in our category.


    Information Technology and Services

Wonderful Tool for the Growing Salesperson

  • December 19, 2023
  • Review provided by G2

What do you like best about the product?
ZoomInfo SalesOS has been a great tool to use while I expand my territory. Being able to track oppourtunities and leads has been really helpful to cut down on time spent scoping the landscape. One of my favorite features so far has been being able to search for people and get contact lists. There have been many times that I have not been able to get in touch with a prospect until I looked them up on ZoomInfo and found a different contact method.
What do you dislike about the product?
The only complaint that I have, which cannot be helped, is that sometimes the information is not accurate. This happens when people move jobs, locations, or change numbers or email formats. This does not happen very often, and they cannot update this information at the exact moment it happens, so I would consider it a minor complaint.
What problems is the product solving and how is that benefiting you?
ZoomInfo is helping me stay in front of prospects. They are also helping me get correct contact info.


    Bryan K.

ZoomInfo Capabilities Recap

  • December 19, 2023
  • Review provided by G2

What do you like best about the product?
Visibility, and multiple touches are revealed.
What do you dislike about the product?
Non updated information. I think there is an opportunity to follow LinkedIn updates a bit closer.
What problems is the product solving and how is that benefiting you?
It gives multiple views to each contact - the only downside is have to validate info to a program like LinkedIn to ensure the data is correct.


    Ashwani J.

Most powerful AI based salesOS service for an effective sales and marketing

  • December 19, 2023
  • Review provided by G2

What do you like best about the product?
It's having the smoothest interface and CRM Integration with AI and highly secure database. Quite easy to operate and can be integrated with multiple services too.
What do you dislike about the product?
Nothing to dislike as such, it's just wow at its role.
What problems is the product solving and how is that benefiting you?
Sales assistance, lead intelligence and sales engagement


    Information Technology and Services

Prospecting Review

  • December 19, 2023
  • Review provided by G2

What do you like best about the product?
I like that when prospecting I have mutliple numbers to reach someone.
What do you dislike about the product?
The "ratings" that appear by someone's name is not always accurate. I have called people with an A rating that have not been there for a few years. Just want consistency,
What problems is the product solving and how is that benefiting you?
It is helping me find the correct point of contact. I don't like going through the operator at the main line so it gets rid of that step if there is a direct extension.


    Liza F.

Excellent!

  • December 19, 2023
  • Review provided by G2

What do you like best about the product?
the information is up to date and accurate. ease of use. customer support
What do you dislike about the product?
Only some of the information may be dated. Not easy to use effectively
What problems is the product solving and how is that benefiting you?
we benefit from getting prospect information that has been vetted and verified.


    Garvey J.

Zoom Info has been a great tool in researching companies for prospecting new business

  • December 19, 2023
  • Review provided by G2

What do you like best about the product?
The fact that I can import contacts/prospects directly into my companies CRM is a game changer
What do you dislike about the product?
The main search bar can be a bit touchy. For instance, a small typo will completely throw off what I am searching for. I also wish my searches would save in the search bar
What problems is the product solving and how is that benefiting you?
Proper lead information