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8,282 reviews
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    Amy G.

Great support and user friendly format.

  • November 22, 2023
  • Review provided by G2

What do you like best about the product?
I love that I do not have to go hunting for leads, they are all right there to be filtered to a perfected target audience.
What do you dislike about the product?
I haven't found anything that I do not like.
What problems is the product solving and how is that benefiting you?
ZoomInfo SalesOS has greatly impoved our productivity in being able to easily identify targeted audiences with improved data that we did not have before.


    Mohamed kamil N.

Easy to work and Intuitive interface

  • November 22, 2023
  • Review provided by G2

What do you like best about the product?
What I appreciate most about ZoomInfo SalesOS is its ability to provide accurate contact information for my prospecting efforts. By verifying contacts and company details, ZoomInfo Sales OS significantly reduces the time and effort required in the prospecting process. The feature that allows me to access insights on various companies and their recent activities is particularly valuable. Additionally, I find the filter views in the search function to be highly beneficial, aiding me in discovering new prospects to enhance my sales pipeline.
What do you dislike about the product?
I've had a bit of trouble with the buyer's intent feature. When I add buyer intent as a field, my contacts search list drops to zero, which isn't ideal. Being an SMB player, I struggle to find precise information for companies in the 1–10 size range, and sometimes in the 11–50 segment as well. Recently, I've noticed inaccuracies in contact information where listed contacts no longer work for the company. I called three prospects from the list, only to find out that all three had left their companies, leaving me without relevant Ideal Customer Profile (ICP) prospects.
What problems is the product solving and how is that benefiting you?
I love how it guides me to pinpoint the perfect persona within my account list. ZoomInfo pulls in diverse data, enabling me to strategically position our product using the insightful intent signals. It's like having a sales hack at my fingertips.


    Sue B.

ZoomInfo is an excellent company database allowing very detailed searches

  • November 21, 2023
  • Review provided by G2

What do you like best about the product?
I would have given ZoomInfo around seven stars if I reviewed it a few months ago, but wow! These new search parameters have made all the difference in the world! Being in sales, I need to find the most suitable contacts and now it takes me easily a third of the time, if not a quarter, allowing me more hours in my day to concentrate on results.
The fact that I can easily import the relevant info into Salesforce with few steps is a huge advantage, I couldn't imagine the data entry otherwise.
I open ZoomInfo first thing in the morning right alongside with Salesforce, it's that necessary. It blows away our past two search companies. I am highly satisfied and also highly recommend.
What do you dislike about the product?
My biggest complaint about ZoomInfo would be that I cannot have multiple tabs open while working from a list I've culled.
And there are actually a few parameters I would like to see added to the search options. I have reached out to customer support with suggestions, and received a quick reply.
What problems is the product solving and how is that benefiting you?
ZoomInfo SalesOS allows me to find companies in my sales verticals along with the proper decision makers. I have found thousands of companies that I would never have known existed.
It also helps me vet leads that come to me through our website.


    Information Technology and Services

Solid prospecting tool

  • November 21, 2023
  • Review provided by G2

What do you like best about the product?
the Chrome extension, it's great to be able to pull that up to get contact info immediately exported while I'm working in salesnav. I use this tool daily. the webpage is also great for finding prospects that might not be on linkedin.
What do you dislike about the product?
sometimes more obscure or abbreviated companies get mismatched and ZI is kind of slow to correct, I think I have submitted one ticket but not sure how quickly it was resolved.
What problems is the product solving and how is that benefiting you?
nsights, intelligence, and purchasing intent data about companies and contacts


    Events Services

Perfect for our uses!

  • November 21, 2023
  • Review provided by G2

What do you like best about the product?
SalesOS gives you all the search options and more information about individuals than you'd ever need!
What do you dislike about the product?
Integrations with exterior apps are sometimes clunky. Workflows can be a bit confusing especially when working on a team.
What problems is the product solving and how is that benefiting you?
We had no way to access research on what types of organizations were looking for solutions in our industry and Zoominfo has made that, and much more, possible.


    Muskan C.

Best tool for Lead Generation and Account Management

  • November 20, 2023
  • Review provided by G2

What do you like best about the product?
Most i like about this tool is filter options for every single Details. Also the accuracy of the data is best and it also helps to find the right account with account insights and trending account information. It integrates with Salesforce also with Google Chrome extension makes it easier to extract contact info.
What do you dislike about the product?
I am quite happy with tool also i tried customer service or support many, they always fixed in time.
What problems is the product solving and how is that benefiting you?
Lead Generation
Account Management
Email Campaigns
Reporting
CRM update


    Srividya R.

A one stop tool for my Sales funnel

  • November 20, 2023
  • Review provided by G2

What do you like best about the product?
I am the co-founder of my first tech startup and ZoomInfo SalesOS has made my work a lot more easier. With this tool now I am able to prospect leads, filter, and nurture them throughout my sales funnel. The chrome integration is makes work more efficient.
What do you dislike about the product?
The geographic information available is limited to my region of interest, I would also like to know the employee info of SME's as they are my my main target group
What problems is the product solving and how is that benefiting you?
One great challenge it helps me solve is the quality of leads getting generated through sales intelligence by providing me with maximum insights for target segments


    Noel R.

The best information scrapper

  • November 20, 2023
  • Review provided by G2

What do you like best about the product?
Most importantly, I use it to bridge the gaps of customer data information that is required on the leads that are passed on to me
What do you dislike about the product?
I was not able to find out certain features. The UI could be a bit better in that case
What problems is the product solving and how is that benefiting you?
Helps me streamline my data process and eases my prospecting and give me additional data as well


    Olivia S.

Great for developing new conversations and opportunties

  • November 18, 2023
  • Review provided by G2

What do you like best about the product?
I like that I can search for job titles, industries, contacts with e-mails and that I can export to Excel. I like that I have received new sales and conversations that can lead to future sales because of the contacts I have found in Zoominfo.

Customer support has been great we well when needed.
What do you dislike about the product?
I wish I had more credits to use monthly.
What problems is the product solving and how is that benefiting you?
It is solving the problem of how to find relevant buyer contacts at the relevant organizations that I need to target. It is benefiting me as I am getting sales and conversations out of the minimal effort I have put into using Zoominfo.


    Eivas M.

Disappointment

  • November 17, 2023
  • Review provided by G2

What do you like best about the product?
ZoomInfo SalesOS offers a streamlined approach to sales intelligence, providing useful insights and contact information. It simplifies the prospecting process and aids in building more targeted outreach strategies.
What do you dislike about the product?
I have encountered significant drawbacks with ZoomInfo SalesOS, particularly its heavy emphasis on the USA, leading to a glaring deficiency in data for UK companies. This geographical bias severely undermines the platform's utility for businesses primarily operating in the UK, making it less effective for targeted outreach in this region
What problems is the product solving and how is that benefiting you?
ZoomInfo attempts to address challenges related to sales intelligence by providing insights and contact information for targeted outreach. While it aims to solve these problems, one notable limitation is its heavy emphasis on the USA, which presents a significant drawback for users seeking comprehensive data for UK companies. This geographic bias diminishes the platform's effectiveness in addressing the specific needs of businesses primarily operating in the UK market.