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8,145 reviews
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    Ishani S.

User Experience

  • August 14, 2025
  • Review provided by G2

What do you like best about the product?
You can directly get the contact details likes: Contact Number & Email.
What do you dislike about the product?
Some contact's information is not available.
What problems is the product solving and how is that benefiting you?
It helps me in my job to prospect new companies and prospect.


    Phomelelo M.

The accuracy level is good

  • August 14, 2025
  • Review provided by G2

What do you like best about the product?
You are given an option to select the accuracy level for the leads sourced. You can sort by relevance which enables you to find leads that are most likely to pick up or respond to your emails. I absolutely love the zoom extension because you can use in conjunction with sales navigator or LinkedIn and this makes things easier.
What do you dislike about the product?
Sometimes the information is not up to date. We have come across some people who have retired on LinkedIn but not updated on ZI. It is hardly the case but when it does happen it is a bummer. Also because we are based in South Africa the revenue range might be a bit off at times. ZI should accommodate other currencies such as rands, pounds and euros.
What problems is the product solving and how is that benefiting you?
We use Zoominfo to source for contacts mainly direct, mobile and emails of decision makers in companies we are targeting.


    Stephanie M.

Awesome Program

  • August 14, 2025
  • Review provided by G2

What do you like best about the product?
ZoomInfo has great features! The information available as proved to be of use to our hotel teams. It easily integrates with SalesForce which makes linking new accounts and contacts a breeze. I haven't needed customer support, but I would assume that they would be able to assist with anything I needed.
What do you dislike about the product?
While some might find this helpful, I dislike the update that it shows recommended contacts first instead of the default buying group our company has selected. A lot of times, the recommended contacts are not people who we would benefit from contacting. Would like to see the old way returned to the account homepage.
What problems is the product solving and how is that benefiting you?
ZoomInfo is taking a lot of the leg work of prospecting for our sales teams and therefore that is giving them more time to focus on outside sales efforts and truly building relationships with their clients.


    Mairol S.

ZoomInfo is the best tool I've used in sales.

  • August 14, 2025
  • Review provided by G2

What do you like best about the product?
The quality of the data, it's very clear and user friendly.
What do you dislike about the product?
Probably that we can't transfer credits from one user to another.
What problems is the product solving and how is that benefiting you?
Interaction with decision makers instead of gate keepers.


    Santosh T.

The Prospecting Arrow- Zoominfo

  • August 14, 2025
  • Review provided by G2

What do you like best about the product?
All the new features are quite useful, the intent, scoops, and the recent one, the ZoomInfo Copilot feature, is quite helpful to start the conversation with any prospects or within in targeted account.
What do you dislike about the product?
I am not getting enough data for the APAC region. However, it is sufficient for now.

Looking forward to additional data for these regions.
What problems is the product solving and how is that benefiting you?
It is helpful in right prospecting for any specific geography, and we can apply filters as per our need.


    Andrew R.

Using Zoom info to prospect targets

  • August 13, 2025
  • Review provided by G2

What do you like best about the product?
Very easy to use, many different filters make using product efficient
What do you dislike about the product?
Sometimes the data is inaccurate, contacts not always credible
What problems is the product solving and how is that benefiting you?
Verifying contact information, exporting targets to salesforce


    Internet

Great experience with ZoomInfo

  • August 13, 2025
  • Review provided by G2

What do you like best about the product?
Intent reports were strong and accurate. Solid customer contact information.
What do you dislike about the product?
Details for CoPilot on larger, Tier 1 enterprise accounts were often inaccurate or not relevant.
What problems is the product solving and how is that benefiting you?
Allows us to confirm contact information more accurately, and to understand when prospects are starting the purchasing cycle.


    Jess R.

ZoomInfo is an excellent tool!

  • August 12, 2025
  • Review provided by G2

What do you like best about the product?
The most helpful thing when it comes to ZoomInfo Sales is the ability to filter exactly what I'm looking for, whether that's number of employees, particular titles or industry and so on. Using ZoomInfo has made the sourcing part of my job seamless and incredibly helpful.
What do you dislike about the product?
I can't think of any downsides to using zoominfo.
What problems is the product solving and how is that benefiting you?
ZoomInfo Sales solves the challenge of finding and connecting with the right prospects by providing accurate, up-to-date contact and company data. This helps me save time on research, reach decision-makers faster, and build stronger, more targeted outreach that drives better results.


    Market Research

Easy

  • August 12, 2025
  • Review provided by G2

What do you like best about the product?
You can type something in plain English like, “Find marketing directors at SaaS companies in Texas,” and the system figures it out for you.
What do you dislike about the product?
Makes me log in several times a day if Im in a private window
What problems is the product solving and how is that benefiting you?
It helps me find companies based on what industry I'm looking for and wich is the best fit


    Elizabeth B.

High quality contacts for every niche

  • August 12, 2025
  • Review provided by G2

What do you like best about the product?
Beyond searching for contacts to reach, I like that ZoomInfo is constantly evolving. Their insights feature was amazing last year, and now with the addition of copilot, there is no way you can lose when you use the software.
What do you dislike about the product?
Sometimes the contact info is not up to date, so while it is ranked as 99% accurate, there is always a chance that someone has moved on from the company. I wish there was a way to report inaccurate contacts or data easily. Maybe through the extension.
What problems is the product solving and how is that benefiting you?
There are never enough leads for sales and marketing to pursue. The site helps us mine for new sources and we input it into another service to help create meetings for our team.