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    Aaron L.

Business Development Rep

  • September 14, 2023
  • Review provided by G2

What do you like best about the product?
Ease of use. Amount of contacts. Amount of Companies. Contact info seems to be pretty updated.
What do you dislike about the product?
Some contacts are not updated as quickly if they change companies.
What problems is the product solving and how is that benefiting you?
Helping me find the correct contact within a company to reach out to.


    Juan A.

Enterprise BDA

  • September 14, 2023
  • Review provided by G2

What do you like best about the product?
The chrome extension with Linkedin because it seems like the data is more accurate than the ZOOMINFO Website itself. I like the fact they know have a engage fire since it makes it more easier for the prospect to answer.
What do you dislike about the product?
I would say the overall data quality overall. I wish that Zoominfo could update thier database more often. Seamless you get the contact right away with a correct email address of the person that just changed jobs. ZI should get on that
What problems is the product solving and how is that benefiting you?
Overal the chrome extension is by par the best in the business. Thier website could better in terms of data quality but the chrome extensions seems like its on steriods not sure if they use AI on the chrome extension or not.


    Reed B.

ZoomInfo is a great way to get a detailed picture at a company's org structure

  • September 14, 2023
  • Review provided by G2

What do you like best about the product?
I primarily tap into the org chart to leverage information on who works on what team, and prospect using phone numbers and email addresses.
What do you dislike about the product?
ZoomInfo is usually accurate, but at times it is frustrating to feel you are not finding correct information.
What problems is the product solving and how is that benefiting you?
ZoomInfo allows me to fill in the gaps at businesses where I do not have a complete picture of their structures/teams.


    Jacob L.

Been a ZoomInfo user for over 3 years now

  • September 14, 2023
  • Review provided by G2

What do you like best about the product?
The best thing about ZoomInfo is the ability to track down leads information. You can get access to their location, phone number, email address and sometimes cell phone information. You also have the ability to get information about the company all in 1 spot.
What do you dislike about the product?
There are a few downsides with ZoomInfo. First is the cost, it is really high. Second, when we purchased ZoomInfo the quality of the data was guaranteed at 95%. We have noticed over the past year or so, that we are probably closer to 85-90% accuracy. And lastly every time they add a service, it is an additional cost. We are already paying close to double to get this service, where we can get a similar service now for half of the cost, and the accuracy is about the same.
What problems is the product solving and how is that benefiting you?
The ability to help track down contact information. LinkedIn only gives you the company they work at, along with the location they are at, ZoomInfo gives much more.


    Marketing and Advertising

It is the best on the market

  • September 14, 2023
  • Review provided by G2

What do you like best about the product?
It is the best contact list generator on the market. I have reviewed quite a few of their competitors in the past & nothing has come close.
What do you dislike about the product?
The downside is that some of their contacts are obtained through an address book plug-in that users of the free version must allow so the contact information is not checked.
What problems is the product solving and how is that benefiting you?
The biggest issue that SalesOS solves for us is by providing the contact information for our buyer/industry profiles. It is much easier than manually mining data from mutiple platforms (i.e. LinkedIn, Google, company sites, etc.)


    Ely R.

Great tool doesnt mean no work

  • September 14, 2023
  • Review provided by G2

What do you like best about the product?
The amount of filters is amazing.. I love the support. Great team over there! I would say there is a huge benefit to engaging them for the first few data pulls, will help with the quality of data and the response you get.
What do you dislike about the product?
The quality of data is not naturally as high as I wish. There are many times I'm missing something in my filters that will make a huge difference in the end result. More training from the ZoomInfo team, please, with tests to prove comprehension of the product.
What problems is the product solving and how is that benefiting you?
Solving the problem of finding the right people to connect with for the industry I'm researching. I love the amount of contacts associated with a given company, I wish they would be qualified more often thou.


    Sankhani G.

Superb CRM service for lead management

  • September 14, 2023
  • Review provided by G2

What do you like best about the product?
User friendly
Ease of access
Customisation
What do you dislike about the product?
Can be bit more gamified, else its good.
What problems is the product solving and how is that benefiting you?
Leads shorting by various filters
No lagging faced.


    Financial Services

Full cycle sales

  • September 14, 2023
  • Review provided by G2

What do you like best about the product?
Building contact lists from the detailed filter view and sycing the data straight to my sfdc accounts.
What do you dislike about the product?
Soetimes I feel like the color/UI design becomes a little monotonous but I feel like that's something that'd be easy to change or alter as the team and product continue growing.
What problems is the product solving and how is that benefiting you?
Zoominfo SalesOS helps me find and identify the right prospects who fit in our ICP, and when I use LinkedIn or another method to find other prospects, Zoominfo SalesOS fills in the gaps in their contact information.


    Computer Software

ZoomInfo has proven to be reliable and worth every dollar.

  • September 14, 2023
  • Review provided by G2

What do you like best about the product?
The data and information provided by ZoomInfo is extremely reliable. It has proved itself better than competing services by having more actionable information.
What do you dislike about the product?
One thing about ZoomInfo that can be frustrating is how accurate a company's current state can be within the system. Occassionally, you will run into outdated information.
What problems is the product solving and how is that benefiting you?
ZoomInfo has solved the dilemma of not knowing how to reach out to a company. Bypassing reception/operators and going straight to the people you desire to speak with.


    Marketing and Advertising

Zoominfo is the most comprehensive tool on the market!

  • September 14, 2023
  • Review provided by G2

What do you like best about the product?
Engage is quite an impresive tool, we are amazed at our company how quickly they update + add new features constantly helping us in find our ICP.
What do you dislike about the product?
Sometimes it feels overwhelming, it's quite hard to grasp every tool.
What problems is the product solving and how is that benefiting you?
Finding our perfect prospects.