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8,371 reviews
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External reviews are not included in the AWS star rating for the product.


    rahul v.

Sales intelligence tool

  • August 12, 2023
  • Review provided by G2

What do you like best about the product?
The help a sales hunter always needs is constant supply of prospect contact details especially contact numbers, which can be found plenty using ZoomInfo

Another area i use is to list out companies in an industry for any specific technology interest using Indent feature available in ZoomInfo
What do you dislike about the product?
Only downside i find is ZoomInfo data isnt updated in real time, i found contacts who left an organization still to be active employee in that firm as per ZoomInfo database
What problems is the product solving and how is that benefiting you?
I use it mainly for sales intelligence purpose of finding the contact details which i find seven times out of 10 tries
And also use it to identify and shortlist firms using few parameters with indent feature


    Computer Software

Best Data Tool

  • August 11, 2023
  • Review provided by G2

What do you like best about the product?
The data provided is accurate to the highest degree. It also provides intent about the prospect accounts. It has a chrome extension for LinkedIn which makes my life super easy.
What do you dislike about the product?
It is too expensive. Companies love this but are always in search of other tools because of its cost. It should have been a little affordable. Moreover, they don't sell individual licenses. They only sell to companies.
What problems is the product solving and how is that benefiting you?
It can be directly integrated with Salesforce. So every contact can be tracked. Easy to update contacts directly to Salesforce through a single click. It reduced lot of my manual effort.


    Information Technology and Services

ZoomInfo Sales OS review

  • August 11, 2023
  • Review provided by G2

What do you like best about the product?
The best part of ZoomInfo SalesOS is the fact that it has company and personal email addresses as well as mobile phone numbers.
What do you dislike about the product?
The contact information isn't always updated timely (for example when people move to new companies it usually takes a quarter or so for ZoomInfo to update their database).
What problems is the product solving and how is that benefiting you?
ZoomInfo is our primary source of contact information for cold calling.


    Adam E.

The number one prospecting tool.

  • August 08, 2023
  • Review provided by G2

What do you like best about the product?
SalesOS is a solid feature, but not one I use often. Other outreach tools such as Outreach.io and hubspot tend to be more effecient.
What do you dislike about the product?
It can be slow with dialing, but my organization doesn't utilize it often.
What problems is the product solving and how is that benefiting you?
We don't use it here, it just came with the package I believe.


    Alexa G.

Great for Specific Insights on Contact Activity

  • August 08, 2023
  • Review provided by G2

What do you like best about the product?
I like that ZoomInfo provides insight into various phone numbers for prospects, and usually they are accurate. Additionally, I like that ZoomInfo provides inisght into whether a prospect is likely to engage on a given channel, whether it be cell phone, email, etc.
What do you dislike about the product?
I dislike that it can be difficult to search for a prospect within the ZoomInfo interface, and that the search has to be exact or else ZoomInfo doesn't tend to pull similar or close-to results.
What problems is the product solving and how is that benefiting you?
ZoomInfo is helping me bring prospects in bulk from SalesNavigator to Salesforce, and additionally is providing a solution for gaps in readily available contact information such as phone number or email.


    Chandler M.

Overall, ZoomInfo is a very helpful platform

  • August 08, 2023
  • Review provided by G2

What do you like best about the product?
Easily accessible information that is vital for success in sales. From direct, cell (mobile) numbers, and emails, to it's Intent features, ZI offers a lot of value to the sales team.
What do you dislike about the product?
I wish the platform were a bit easier to navigate. To elaborate, user experience is something that I personally value quite a bit, and I think that the platform is a bit cluttered at times which makes it feel like a chore to go through filters.

I also wish there was an easier way to import and edit a large volume of accounts so that I can have a lead list/account list that I can edit over time and track. Currently, my lead list can not be edited after submitting a CSV file or line-by-line import.
What problems is the product solving and how is that benefiting you?
Some problems ZI is solving for me include finding the correct contact info for prospects, as well as finding the right ICPs and what their engagement looks like for our services.


    Jamie S.

Decisive information to target.

  • August 07, 2023
  • Review provided by G2

What do you like best about the product?
I love the fact that you can target individuals within an organization that relates to your field!
What do you dislike about the product?
It could use more creature comfort features. It can be very difficult at times to navigate through lists that are to be downloaded.
What problems is the product solving and how is that benefiting you?
I have seen more updates to lists that can be Match Backed in BI


    Computer Hardware

Great for list building!

  • August 07, 2023
  • Review provided by G2

What do you like best about the product?
Saves me so much time with my list building and identifying the corect contacts.
What do you dislike about the product?
Not all of my targets are in the database, but that's to be expected.
What problems is the product solving and how is that benefiting you?
Identifying correct contats with accurate conta info.


    Ashish G.

Easiest and simple way to generate leads

  • August 03, 2023
  • Review provided by G2

What do you like best about the product?
Well, i do like most of the features, however the best one is Lead Quality and availability. I am able to achieve my monthly and quarterly targets with the help of zoominfo filters.
What do you dislike about the product?
I don't find any downside of zoominfo. For me it's a perfect account management tool.
What problems is the product solving and how is that benefiting you?
I do everything from Lead generation to lead closure. It help me find my target audience, also help me time to time with latest account level insights.


    Information Technology and Services

Easy to use and accurate.

  • August 01, 2023
  • Review provided by G2

What do you like best about the product?
Zoominfo allows the business development team find proper phone numbers and email addresses. It is easy to use and fairly accurate.
What do you dislike about the product?
Sometimes the phone numbers are not accurate and I do my best to update accordingly.
What problems is the product solving and how is that benefiting you?
As a BDR, we need phone nubmers. ZoomInfo generally has direct phone numbers so we are more productive.