ZoomInfo Sales Basic
ZoomInfoReviews from AWS customer
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A Powerful Sales Ally!
What do you like best about the product?
I enjoy the access to numerous contacts in the industry that we serve. I use Zoominfo for hunting purposes and have obtained many sales leads and contacts.
What do you dislike about the product?
The only challenge that I see with Zoominfo is that many people have moved to different companies over the past two years therefore some of the contact information is outdated.
What problems is the product solving and how is that benefiting you?
Allowing me to locate decision-makers in the industry I service. This platform benefits me with increased sales and profitability for the company that I work for.
Poor data, horrible customer service
What do you like best about the product?
We purchased ZoomInfo to supplement data for our sales and marketing team. We were most excited about the ability to see hierarchy at a company.
What do you dislike about the product?
Our data match is very low. When trying to work with our account representative at ZI, he will ignore emails, not reply, and doesn't seem to care that the service we are paying for doesn't work. The Intent data is pretty useless. You can't set it up to actually give you intent data that is meaningful.
What problems is the product solving and how is that benefiting you?
Ability to understand our TAM has been great. It allows us to understand the rest of our addressable market.
Zoominfo has a very simple UI, and it also sends periodic notifications about your saved query
What do you like best about the product?
customer-friendly user interface, intent signals, and notifications
What do you dislike about the product?
1. only 1000 data points downloads
2. Would love to have a more accurate contact information, mobile/ direct numbers
2. Would love to have a more accurate contact information, mobile/ direct numbers
What problems is the product solving and how is that benefiting you?
Helping me to build a solid focused target accounts based on firmographic, technographic data, intent signals, scoops, etc.
Beneficial service, but updates could be more frequent
What do you like best about the product?
Nearly every company I need to retrieve information for is there. Contacts are graded on how accurate the information is. I like the ability to filter data through a multitude of filters.
What do you dislike about the product?
I'd estimate 50% of the companies I research have incorrect or outdated information. Whether it's the wrong HQ location, outdated titles for individuals, etc. - most of the information could be updated and retrieved from Linkedin, but they require a manual update request be made and my company doesn't have the ability to do so. Ultimately it can just become incredibly tedious to ensure the most accurate information.
What problems is the product solving and how is that benefiting you?
Great tool to use for prospecting
Alec's review of Zoominfo
What do you like best about the product?
Super convenient with the integrations! I love the fact that I can get contact info for individuals when I'm prospecting in a matter of seconds.
What do you dislike about the product?
Sometimes the numbers/info is limited. As data security is becoming stronger the info that is available on zoominfo isn't as much and it's hard so understand if some are accurate.
What problems is the product solving and how is that benefiting you?
It solves the problem of not having enough info to contact prospects. As well as, it is a huge time saver with how quickly the info is gained by the amount of integrations available.
Information-driven exploration of new business and investment prospects
What do you like best about the product?
ZoomInfo SalesOS is a valuable tool to optimize searches based on knowledge and control of sales, prospects and business. The requirements for a comprehensive search led me to assign such an enormous task to my staff. The help with technology issues is superb. With their help, I can get a clearer picture of the facts. It has been crucial in keeping track of all the searches, so everyone should use it.
What do you dislike about the product?
It would be nice if the software were quicker to set up and integrate.
What problems is the product solving and how is that benefiting you?
Clarifying searches for the ideal prospect or sale has been a fun challenge, and triggering the follow-up process with the required ease has been crucial. Fighting useless data and focusing on valuable results is feasible and practicable. Its main objective is to suggest various functionalities to succeed as productive software.
ZoomInfo is honestly terrible.
What do you like best about the product?
It can be helpful when they actually provide accurate contact information
What do you dislike about the product?
SO MANY BUGS. How does a company like this have so many issues? How does such an expensive platform afford to have any bugs? I have DAILY issues with this platform and they are never resolved
What problems is the product solving and how is that benefiting you?
NONE
WORST Customer Experience ever
What do you like best about the product?
The platform I am sure is great, the technology is useful
What do you dislike about the product?
The customer experience and post-sales support. Following signing the contract, I noted that THEY had made a mistake on the contract, and we needed to change the product they had signed us up for to the one they had taken me through the sale process with. I was passed to multiple people, none of which could or would fix the error and 6-months later, they still want me to pay for something I do not need or want. A simple fix would have been to swap the products over, and I was even happy to pay more... Instead, they want to take the shirt off our backs and threaten legal action. BE AWARE if you are buying from these guys, they have NO accountability and do not want to resolve an issue efficiently; THEY WILL try and bully you just to get the money... The whole post-sales process (which was a pressure sale) feels very automated, and I wonder if there is any human there....
What problems is the product solving and how is that benefiting you?
None currently as I am still waiting on them to resolve my issue.
Everything we need in one place
What do you like best about the product?
Being able to pull information on any Intent lead and take action.
What do you dislike about the product?
Maybe having to need to use Engage for my bulk dialing.
What problems is the product solving and how is that benefiting you?
The most reason benefit is being able to dial straight from Sales OS
Amazing Integration
What do you like best about the product?
ZoomInfo is a must-have tool in this modern selling world. This tool provides key information to contact decision makers and provides company insights.
What do you dislike about the product?
The only downside is the frequency which lead information is updated. Sometimes contact info is out of date/lead is already working at a new company.
What problems is the product solving and how is that benefiting you?
Zoominfo Sales OS bridges the gap of missing contact information. This tool allows you to contact decision-makers directly and understand company hierarchy and locations.
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