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8,269 reviews
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External reviews are not included in the AWS star rating for the product.


    Staffing and Recruiting

Comprehensive Contact Listings Make Client Outreach Easy

  • December 16, 2025
  • Review provided by G2

What do you like best about the product?
I like that ZoomInfo has so much detail and good contact listings. It makes finding and getting in touch with clients better. It also is very easy to use and I can use it several times a week.
What do you dislike about the product?
Sometimes I can't find companies that list there name differently than the listing in ZoomInfo. It doesn't happen a lot...but...it has happened.
What problems is the product solving and how is that benefiting you?
ZoomInfo helped us by providing a great place to find company information that we could not find by a typical Google search. It is also quicker than just using Google.


    Health, Wellness and Fitness

Essential Tool for Sales Insights and Lead Discovery

  • December 16, 2025
  • Review provided by G2

What do you like best about the product?
I appreciate being able to access information about the company, as well as the maps that help me see where decision makers are located, which ensures I stay within my sales territory. I also find it helpful that we can easily find emails and contact numbers.
What do you dislike about the product?
I have noticed that Zoom frequently lists individuals as active employees, but when I try to contact them, I often discover that they actually left the company, sometimes as long as two or three years ago.
What problems is the product solving and how is that benefiting you?
This tool is useful for finding leads and scheduling meetings.


    Financial Services

Powerful sales intelligence platform with strong intent data

  • December 16, 2025
  • Review provided by G2

What do you like best about the product?
ZoomInfo is extremely strong for sales intelligence and lead discovery. The depth of account and contact data, firmographics, and org charts helps us quickly identify the right personas at target companies. Buyer intent signals are especially useful for prioritizing outreach, and integrations with CRM and sales tools make it easy to operationalize the data without manual work.
What do you dislike about the product?
Data accuracy can be inconsistent at times, especially for smaller companies or niche roles, and some contact information becomes outdated quickly. The platform is also on the expensive side, which can be a barrier for smaller teams. AI features are improving but still need refinement to be fully trusted without manual validation.
What problems is the product solving and how is that benefiting you?
ZoomInfo helps us solve the problem of inefficient prospecting and poor lead quality. Instead of spending time researching companies and guessing decision-makers, we get structured data, intent signals, and insights in one place. This shortens research time, improves targeting accuracy, and helps sales teams focus outreach on accounts that are more likely to convert.


    Dominic F.

Excellent Prospect Database with Verified Contacts

  • December 16, 2025
  • Review provided by G2

What do you like best about the product?
It's a great database for prospects and it includes contact information to help reach them. Most of that work is done for you and it even takes steps to verify and recommend the preferred way to contact the prospect.
What do you dislike about the product?
Can be cumbersome to navigate, especially if the user struggles with technology.
What problems is the product solving and how is that benefiting you?
It helps me find information for prospects that I am trying to connect with, helps me identify people I might not have considered, and also recommends the best way to reach them and how.


    charmi m.

Seamless Sync with Salesforce, Minor Hiccups

  • December 12, 2025
  • Review provided by G2

What do you like best about the product?
I like the ability to sync with Salesforce and Gong. It syncs fast in real-time and saves a lot of hassle. The initial setup was good.
What do you dislike about the product?
It keeps on logging off and it cannot take more leads except on one page even when all are selected.
What problems is the product solving and how is that benefiting you?
I use ZoomInfo Sales to prospect and get details about location and phone numbers, which helps add people to Salesforce. It syncs fast in real-time with Salesforce and Gong, saving a lot of hassle.


    Courtney C.

Accelerates Lead Conversion, Minor Contact Concerns

  • December 12, 2025
  • Review provided by G2

What do you like best about the product?
I really appreciate how quickly ZoomInfo Sales surfaces accurate, in-market leads using intent data and firmographic filters. It saves our team hours of manual research by giving us the right contacts and insights upfront. The automation features are impressive, especially the ability to build workflows that trigger outreach or lead routing based on engagement signals, saving time and improving follow-up speed. Speed-to-lead is key for us! Additionally, the initial setup of ZoomInfo Sales was very easy.
What do you dislike about the product?
The lead matching can be inconsistent, especially when companies have multiple domains or naming variations. Also, some contact information can be outdated, which requires additional manual verification. The biggest impact is outdated contacts being tied to the wrong company profiles, which leads to confusion during outreach and slows down campaign execution.
What problems is the product solving and how is that benefiting you?
ZoomInfo Sales provides accurate contact data and real-time intent signals to identify and prioritize prospects, streamlines outreach by enriching CRM records, and automates workflows to trigger actions based on engagement, saving us time and improving follow-up speed.


    Ashutosh J.

Accelerates Outreach with Accurate, Actionable Data

  • December 12, 2025
  • Review provided by G2

What do you like best about the product?
What I like most about ZoomInfo Sales is how quickly it helps me find the right contacts and company insights. It cuts down research time and gives accurate, actionable data, so outreach becomes faster and more targeted
What do you dislike about the product?
Sometimes the data can be outdated or incomplete, which slows things down. The pricing also feels a bit heavy for smaller teams, and the interface can be overwhelming at first. Overall useful, but accuracy and usability could improve.
What problems is the product solving and how is that benefiting you?
“ZoomInfo Sales helps me cut down the time spent finding decision-makers and understanding a company’s tech landscape. Instead of manually researching, I get verified contacts, intent signals, and firmographics instantly. It makes my outreach more accurate, faster, and far more effective.


    Kym O.

Reliable for Australian Data, Room for Improvement in SE Asia

  • December 12, 2025
  • Review provided by G2

What do you like best about the product?
I like ZoomInfo Sales because I'm able to pull out the extension, and it's quite user-friendly. I don't have to go into the platform to do an individual log in, which I appreciate.
What do you dislike about the product?
Within the Southeast Asia region, the numbers are not the best.
What problems is the product solving and how is that benefiting you?
ZoomInfo Sales helps me with a double verification layer and provides good context for the Australia region.


    Payton C.

Effortless Prospecting with ZoomInfo Sales

  • December 11, 2025
  • Review provided by G2

What do you like best about the product?
I like how easy it is to grab contacts, put them in a list, and then just import that list to Salesforce and Outreach, and put them directly in a sequence. That makes it really easy to prospect and make things go faster. I also appreciate the integration features of ZoomInfo Sales that allow me to go through a list of people, filter them down based on location, role level, and department, and then easily select all and import them directly to Salesforce or Outreach through the ZoomInfo plugin. The setup was also very straightforward, as all I needed to do was create an account, sign in, give access to Salesforce and Outreach, and everything was integrated neatly.
What do you dislike about the product?
Sometimes the numbers aren't always accurate. And then sometimes people don't have work emails on there, and that causes problems when trying to send them over to Outreach. Just making sure that there's more emails for everybody because everybody should have a work email.
What problems is the product solving and how is that benefiting you?
ZoomInfo Sales helps me find accurate contacts, including their numbers and emails, which LinkedIn often lacks. It simplifies categorizing contacts by department and level, and makes importing them into Salesforce and Outreach easy, speeding up the prospecting process.


    Jon M.

ZoomInfo: A Game Changer for Productivity and Revenue Growth

  • December 11, 2025
  • Review provided by G2

What do you like best about the product?
oomInfo has been an invaluable tool for locating the right contacts within the companies I'm targeting. It consistently provides accurate email addresses and, in most cases, direct points of contact, which streamlines outreach significantly.

I also really appreciate the comprehensive company overviews and real-time newsfeeds. They’ve been extremely helpful and relevant when preparing for conversations with high-level executives, giving me context and insights that strengthen my approach.

One of the biggest advantages is how seamlessly ZoomInfo integrates with Salesforce. The automatic activity tracking removes manual work, keeps my pipeline organized, and creates full visibility across my team.

Overall, ZoomInfo has been a true game changer — reducing stress, increasing productivity, and ultimately helping drive higher revenue performance for both myself and my team.
What do you dislike about the product?
While ZoomInfo isn’t specifically designed for locating very small businesses or individual owners, that limitation doesn’t impact my workflow. In my line of work, I’m primarily focused on larger organizations, established groups, and executive-level contacts — areas where ZoomInfo excels. The platform’s data depth, accuracy, and integrations still make it one of the most valuable tools I use.
What problems is the product solving and how is that benefiting you?
ZoomInfo solves three key areas for me:

Identifying the right company and point of contact.
It quickly pinpoints who I should be speaking with, saving time and eliminating guesswork.

Providing accurate, direct contact information.
It clearly indicates whether a mobile number is likely to be a direct hit, which helps streamline outreach.

Delivering daily business intelligence.
ZoomInfo offers real-time company updates, employee changes, and revenue insights when available — all of which make conversations with prospects more relevant and impactful.