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    Trevor R.

Super Helpful

  • May 30, 2022
  • Review provided by G2

What do you like best about the product?
The multiple numbers is very helpful. I like to call the cell or mobile number at the end of the day to try and catch them live. This gives me the option to try many different numbers.
What do you dislike about the product?
I think it needs to be updated more often. For the most part, it is okay but a lot of the time you will check the linked in or the company's website and the prospects have moved on. Is there a way to fix this?
What problems is the product solving and how is that benefiting you?
I said it before but finding the numbers and emails of clients. It is easy to use with sales loft and Hubspot as well. Makes my job as a busy sales pro much easier.
Recommendations to others considering the product:
Use it! It is a numbers game. This is the best at finding peoples info


    SE C.

Inaccuracy of Database

  • May 30, 2022
  • Review provided by G2

What do you like best about the product?
Nothing that interest me to continue using their service
What do you dislike about the product?
Contacts are not updated, and many bounced emails can cause the domain to become spamming. The link of from the contact to Linkedin some are linked to incorrect contact name, and the profile of the contact is not as per the right job title. We use it for Asia and most of them will be in Singapore but after using it for a few months we notice their contacts are not up to date. I contacted them for a refund and they claim their database deliverable rate 75% but I only can say is 50%, and it doesn't worth the dollars you pay for it.
What problems is the product solving and how is that benefiting you?
As of now i compare it with their competitors, and they are also the same but Zoom info charges more than the rest of the competitors and with the 50% failure rate, i do not think it is worth using it.


    Gunter W.

Better than expected - worth the investment for a small < 5 member sales organization

  • May 28, 2022
  • Review provided by G2

What do you like best about the product?
The integration with Engage and Chorus has transformed our workflow. Many steps are multiplied. We use buying committees to auto-route communications and begin lead contact. The VOIP integration brought the phone calls into observation and improvement. There isn't a part of our outreach and client development that hasn't been sped up, improved, and taken to the next level. Chorus is a huge help. The data allowed us to refine our pitches, change the order of topics and improve our forecasting based on meeting data, not just our impressions.
Onboarding seemed like it would be annoying - but the power of the system is great enough to sit still and learn how to go 5x faster.
This tool will deliver a 10x ROI if you are disciplined in how you use it.
What do you dislike about the product?
The integration of a unified log-in caused us to lose access to part of the system. The account management team jumped on it, and they reached out to listen to us without being prompted. I'm very satisfied with the account management team. Technical support seems to be a little overworked, and they're slower than we would like.
What problems is the product solving and how is that benefiting you?
We have changed our product development and customer engagement timing dramatically. We now listen to the intent of our target market and we act. We also monitor our best clients and past clients to see about their movements and news. Our customer interactions are more informed, and we have the organizational insight we need. But the most surprising part is the coverage of a wide variety of seemingly unrelated buyer types. We have been able to connect dots and create solutions we would never have known to even try, much less commercialize.
Recommendations to others considering the product:
SalesOS does way more than we expected. It has virtually automated our sales & customer outreach.


    Tobin B.

Great tool for identifying leads

  • May 27, 2022
  • Review provided by G2

What do you like best about the product?
Easily identifya nd search for sales lea
What do you dislike about the product?
Some processes/Salesflow setup is not intuitive
What problems is the product solving and how is that benefiting you?
Reach out to multiple prospects at one time
Recommendations to others considering the product:
Good tool but it takes a bit of time to master


    Non-Profit Organization Management

Secret Weapon to New Connections

  • May 27, 2022
  • Review provided by G2

What do you like best about the product?
Engage is our new secret weapon and we continue to be impressed by its functionality and ease of use. Just "set it and forget it"... until the responses start rolling in from all the outreach you're now doing without lifting a finger. It is honestly magical technology and we are so grateful to use it.
What do you dislike about the product?
There is a lot here, so it can take some getting used to to set everything up. I would love if there were a way to more easily increase and decrease the number of auto emails going out among individual members of a team.
What problems is the product solving and how is that benefiting you?
It would take so much more manpower than we currently have to send out just a fraction of the cold and warm outreach we can do using Engage. It also gives us automatic analytics on how our outreach is doing, which is so helpful.


    Computer & Network Security

GREAT!

  • May 27, 2022
  • Review provided by G2

What do you like best about the product?
There were lots of hands-on practice. Great course to really understand zoomInfo!
What do you dislike about the product?
I did not dislike anything! It was the perfect amount of content and hands on.
What problems is the product solving and how is that benefiting you?
It is helping me get all the information I need from prospects to ensure I am connecting with the right people.


    Information Technology and Services

Good, thorough sales overview

  • May 27, 2022
  • Review provided by G2

What do you like best about the product?
Utilizing zoominfo for everything it can do, but they also give you tips and tricks that aren't just about zoominfo and really help prospecting and sales. Alot of great tips!
What do you dislike about the product?
Test was a little confusing with some of the questions, but overall everything was great.
What problems is the product solving and how is that benefiting you?
SalesOS is helping make all of the salespeople in the world better, which helps everyone including other salespeople.


    Computer Networking

Fantastic tool.

  • May 27, 2022
  • Review provided by G2

What do you like best about the product?
There is some great training material available.
Zoom Info is quite easy to use and the enrich tool is amazing.
Integration with Salesforce.
Zoominfo is better than the competition.
What do you dislike about the product?
Some information is not up-to-date, such as company size/revenue, the same thing applies to contacts.
Sometimes it feels like Zoominfo is too focused on the USA and giving the same level of service to other countries.
What problems is the product solving and how is that benefiting you?
As I am working in Sales, ZoomInfo SalesOS is helping me find new prospects and make my sales efforts a lot more effective with the help of intents. It also saves me a lot of time in searching for contacts in specific companies.
Recommendations to others considering the product:
100% recommend


    Computer Software

Essential Resource for Sales Team

  • May 27, 2022
  • Review provided by G2

What do you like best about the product?
It's important to have the right contact info for prospects and companies. Integrations w/ Chrome/LI Sales Nav/SFDC/Outreach make the transfer of information easier.
What do you dislike about the product?
The phone numbers are often wrong but I'm sure that's an industry issue.
What problems is the product solving and how is that benefiting you?
Need good emails (primarily) and able to transfer that information quickly to other sales tools.


    Spencer L.

One of the stronger tools available

  • May 26, 2022
  • Review provided by G2

What do you like best about the product?
It is an easy platform to navigate with auto-populate functions for both SalesForce and HubSpot (amongst others, I'm sure). I can get a lot done in a short period of time!
What do you dislike about the product?
There isn't a ton to hate here..If I'm splitting hairs, I'd say that the cell phone numbers can be a bit unreliable. I'd also like to see a bit more global coverage for the standard ZoomInfo package as my company does business all over the globe.
What problems is the product solving and how is that benefiting you?
Our team needed to identify both buyer personas as well as the specific market(s) we wanted to introduce our product to. ZoomInfo allowed us to test multiple verticles + multiple buying personas.
Recommendations to others considering the product:
Tools are only as good as the people using them to navigate. Make sure your team understands how to utilize the tool and pairs it with other tools (ex. LI Sales Navigator, SalesForce, Ect)