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    Information Technology and Services

Best Data Tool for Great Conversions

  • March 08, 2022
  • Review provided by G2

What do you like best about the product?
ZoomInfo Scoops are the best insights to let you know essential opportunities regarding projects & pain points.
Zoominfo Saved and subscribe searches reduce a lot of time when we revisit the same sort of data.
Tags are very helpful in order to reduce duplicacy.
ZoomInfo Intent let you know signals related to services you provide to judge the buying cycle.
What do you dislike about the product?
Some Contact numbers are not valid and less a pickup ratio.
Some Linkedins are invalid and wrong.
The date customization feature has been deactivated from intent,but that was very useful earlier.
What problems is the product solving and how is that benefiting you?
To extract contact details of our target accounts.
Outreach to Target Audience with proper insights.
To do Account based marketing more smoother and faster.
Recommendations to others considering the product:
It's A Great Software to Outreach you target Audience and Complete value for Money.


    Aditya N.

Great Sales Intelligence Platform

  • March 07, 2022
  • Review provided by G2

What do you like best about the product?
Best quality database with accurate contact information across all industries and countries, alongwith account based intelligence around which technologies and vendors do companies work with
What do you dislike about the product?
The platform is very expensive and license costs can be very high along with costs related to mining individual contact information from the database. the support team is also not very active
What problems is the product solving and how is that benefiting you?
Leveraging the database to build curatedand personalised database lists for sales prospecting alongwith company level org chart and competitive and company inteligence
Recommendations to others considering the product:
Great tool


    Computer Software

Horrible product and interface - wrong numbers and emails everywhere

  • March 04, 2022
  • Review provided by G2

What do you like best about the product?
It is helpful to find contact information (the few times when they actually have correct information listed).. I also like when it randomly logs me out 5 times a day or when their horribly annoying extension pops up whenever I highlight any text..
What do you dislike about the product?
Everything about this platform is subpar - not sure how this company still is in business. They often don't have a single phone number or email for entire companies. When they do have a prospect's phone and email address, it's often the wrong number or the wrong email... I couldn't dislike a product more than this one - they also charge an incredibly high rate. Save your money and use a cheaper alternative. They also have horrible customer service and a horrible user interface.
What problems is the product solving and how is that benefiting you?
Using ZoomInfo has benefited me in one way, I know that I will never purchase another ZoomInfo license again and will ensure that every company I go to in the future doesn't use it.


    Isabel C.

Must-have for B2B professionals

  • March 04, 2022
  • Review provided by G2

What do you like best about the product?
What don't I?! I honestly don't know how I managed to get results before getting ZoomInfo. It's intuitive and easy to use, and the customer success team is always willing to help, answering questions and sharing best practices. I want to highlight the Buying Committee feature, a fantastic time-saver whenever I search for new leads. Also, the CRM integration works really well.
What do you dislike about the product?
I know that our account administrator had some issues with the metrics section. For some reason, each account activity appears duplicated, so getting those usage metrics isn't as straightforward as it could be, and I don't think the support team has been able to fix that. However, it doesn't impact our use of the tool.
What problems is the product solving and how is that benefiting you?
Searching for contacts is SO easy now! And knowing that the contact information is accurate like 95% of the time is quite relieving, since I know I won't be putting effort into reaching out to someone only to find out that the email bounced, for example.


    Computer Software

Great resource for finding the right people

  • March 03, 2022
  • Review provided by G2

What do you like best about the product?
I like that the information and contacts within this database seem to remain up-to-date and it does not include too many past-employees of various companies.
What do you dislike about the product?
There are so many filtering options that my concern while trying to cut down the number of people on a list is that I'm also cutting out highly valuable prospects as well.
What problems is the product solving and how is that benefiting you?
ZoomInfo has helped my team and I to get in contact with a higher volume of quality individuals in a fraction of the time that it would take to find on LinkedIn.


    Alan B.

ZoomInfo is helpful

  • March 03, 2022
  • Review provided by G2

What do you like best about the product?
I love the ability to pull lists and integrate with my CRM, also their Intent page is amazing.
What do you dislike about the product?
Data is not always accurate or up to date; sometimes, I have to double-check and verify against LinkedIn profiles.
What problems is the product solving and how is that benefiting you?
Lead pulls are great, and being able to find new contacts based on metros.
Recommendations to others considering the product:
Good service, just beware that data isn't always up to date.


    Information Technology and Services

Great for getting big amount of contacts in a short amount of time

  • March 02, 2022
  • Review provided by G2

What do you like best about the product?
I like that you can find a bulk amount of contacts through this account. It is helpful that there are integrations and also the plug-in. It is great that you can click and copy and paste email addresses.
What do you dislike about the product?
I don't like that the contacts information is outdated and I find that a lot of contacts don't work there anymore. I wish they had an integration with LinkedIn Sales Navigator. When I filter certain management levels, it will still give me those titles when I pull. There should be a way to choose only USA contacts. I filter to United States and still get a ton of people from other countries.
What problems is the product solving and how is that benefiting you?
It helps to gather a lot of prospects in a short amount of time. It helps a lot with time management and starting to build pipeline.
Recommendations to others considering the product:
More accurate data, more integrations


    Monica R.

Comprehensive and helpful!

  • March 02, 2022
  • Review provided by G2

What do you like best about the product?
I like several things -
-it organizes my daily tasks
-it keeps me on track
-it allows for VoIP voicemails
-it helps create an easy work flow
-direct phone numbers and emails seem to be mostly accurate
-customer service seems to be eager to help me with anything
-I like that I can email or phone call directly from the platform
What do you dislike about the product?
There are a small few things I would like to change.
-Incoming VoIP phone calls should have the option of a robotic voice, or not after my outbound voicemail was recorded. It seems to be standard right now.
-I would like the option to change the amount of rings an incoming caller hears, before it rolls over to voicemail
-I would like it to be easier to find inbound voicemails
What problems is the product solving and how is that benefiting you?
I am saving SO MUCH TIME! I am at least twice as productive this month, with ZI Engage, than I was last month without ZI E.

I was surprised to see all of the avenues of engagement that were available. Love the email cadence option!
Recommendations to others considering the product:
Know that it will take a few weeks to get everything set up to your specific needs and how you like it. (workflows, email cadences, outbound voice messages etc) But once it's all set up, you will be ROCKING your productivity!


    Marketing and Advertising

ZoomInfo for Business Dev. Reps

  • March 02, 2022
  • Review provided by G2

What do you like best about the product?
Verified emails are almost always good. The phone numbers (mobile, direct, HQ) have been very accurate. We use it to import leads into SalesForce, which is helpful as it has direct integration. I also love the toolbar add on that allows you to use ZoomInfo on webpages.
What do you dislike about the product?
My biggest frustration is that the leads are not updated quickly: often 5+ months old information, but I've seen it up to a year plus. Additionally, this tool isn't made to pull bulk leads; it is pretty selective on the contacts it provides.
What problems is the product solving and how is that benefiting you?
Currently using it to qualify leads for connections and outreach. The best thing about the leads it does have is that the contact info is typically very accurate.
Recommendations to others considering the product:
It won't replace tools like LeadIQ/SalesNav when prospecting bulk leads, but it does provide quality info. Additionally, company info (HQ, Rev, etc.) is SUPER helpful.


    Information Technology and Services

ZoomInfo and account planning

  • March 01, 2022
  • Review provided by G2

What do you like best about the product?
ZoomInfo provides great insight, from customer contact information and technology use to business hierarchy and news and updates. ZoomInfo improves my ability to account plan and prospect into new accounts.
What do you dislike about the product?
There have been some needed improvements to the user experience, but I've actually noticed those were addressed recently (backing out of contacts in a company profile, for example). The Salesforce integration works great, but the user experience could be improved.
What problems is the product solving and how is that benefiting you?
I am validating contact information, finding new contacts, simplifying prospecting by pulling actionable lists, and uncovering meaningful insights related to companies I'm targeting, like revenue and employee size.