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    Susana E.

Great add-on for marketing and CRM

  • January 20, 2022
  • Review provided by G2

What do you like best about the product?
I like this tool because of the straightforward way it allows us to view audience activity on our sales website and see who shows intent to make a purchase. Integrating it into our website has been easy; it has worked great and has allowed us to gather accurate customer and prospect information for our CRM. Best of all (for me), it integrates with Salesforce!
What do you dislike about the product?
Sometimes the phone numbers or emails it provides are not up to date, although this is not something that happens constantly.
What problems is the product solving and how is that benefiting you?
ZoomInfo has helped us monitor website audience behavior to collect accurate customer information. Its integration with Salesforce has reduced time and effort, especially in transcribing data to update our customer database. ZoomInfo helps simplify our day-to-day and has a more detailed overview of our customers and sales.
Recommendations to others considering the product:
It is an excellent platform for collecting customer and prospect contact data through different channels; it has highly complementary functions to marketing, customer management, and sales processes.


    Zachary C.

Not sure its worth it

  • January 19, 2022
  • Review provided by G2

What do you like best about the product?
That you can pull up anyone and everyone's information to quickly reach out to contacts your prospecting
What do you dislike about the product?
The information is not always the most accurate but also sometimes there ar duplicates so you have to filter and really nail down who you are looking for
What problems is the product solving and how is that benefiting you?
Generating and building the pipeline, you get way more access to people you normally would not connect or prospect since there are blocks on social media


    Restaurants

Best Outreach Tool

  • January 19, 2022
  • Review provided by G2

What do you like best about the product?
The integration with tools like Salesforce and Outreach are amazing.
What do you dislike about the product?
It would be nice if it integrated with more CRM systems like Groove.
What problems is the product solving and how is that benefiting you?
Finding the contact information for the people I'm trying to reach out to. I've realized that prospects are more likely to answer the phone on mobile instead of other mediums.


    Taishia G.

Everything I’ve been Needing

  • January 19, 2022
  • Review provided by G2

What do you like best about the product?
What I like best is that I can stay in one database and not have to bounce around to get data or even have to do things manually. It's really been a blessing to me
What do you dislike about the product?
What I've noticed is that something that I filter out just don't come out right. If I'm doing a search for a specific state I at times get other states and countries in there as well. It takes away from my credits, some of the emails have bounced too.
What problems is the product solving and how is that benefiting you?
Being able to send multiple emails at once and capturing data all at once as well. Instead of manually or a faulty system I was so g in the past. My performance has increased for sure!


    Mental Health Care

Excellent product!

  • January 18, 2022
  • Review provided by G2

What do you like best about the product?
The ease of use and how quickly I can locate the information I am looking for. I have implemented ZoomInfo at three different businesses and it continues to improve each time I use it.
What do you dislike about the product?
Nothing is missing from this product. We used Seamless.AI for a little bit, but ZoomInfo blows that out of the water. It's a great product! It's ease to integrated into your CRM and marketing automation tools.
What problems is the product solving and how is that benefiting you?
We are cleansing our database and getting real information into our CRM instance. Our sales and marketing team finally have the tools to prospect potential clients.


    Terri S.

ZoomInfo is a huge timesaver!

  • January 18, 2022
  • Review provided by G2

What do you like best about the product?
the immediacy of info to my fingertips; I use it to brief me prior to any / all client visits. The ZoomInfo Scoops and news give me immediate talking points to share and start conversations. I work both Sales and Recruiting, so the ability to switch between both platforms on ZoomInfo is awesome as well.
What do you dislike about the product?
compared to utilizing Discover.org the Sales platform is often glitchy; searching can sometimes take longer than I was used to
What problems is the product solving and how is that benefiting you?
Benefits are co. summaries; phone numbers, org charts. Problems are not being able to reach someone / resolve issues immediately.


    Transportation/Trucking/Railroad

One stop shop for company info!

  • January 18, 2022
  • Review provided by G2

What do you like best about the product?
I really enjoy the accessibility of the platform when researching companies and potential contacts! It has been very instrumental in researching and prospecting potential customers! I highly recommend using this tool!
What do you dislike about the product?
I actually have not found many issues with this platform. It has been very easy to use and has helped me prospect and make my pipelines increase potential cusotmers.
What problems is the product solving and how is that benefiting you?
I have been using this to work with my pipelines and create new avenues of opportunites.


    Maryn M.

Great Customer Service!

  • January 18, 2022
  • Review provided by G2

What do you like best about the product?
The customer service is some of the best I have ever experienced!
What do you dislike about the product?
It can be tricky to learn, but they have customer service to help with that.
What problems is the product solving and how is that benefiting you?
It is helping me easily find contacts and best services to connect with. It saves me time!


    Logistics and Supply Chain

Account Executive

  • January 15, 2022
  • Review provided by G2

What do you like best about the product?
The UI is amazing. It sends scoops that are very good for creating the reach out plans
What do you dislike about the product?
It doesn’t have direct numbers for the Southeast Asia market. I look after this market and most struggle with it
What problems is the product solving and how is that benefiting you?
Zoominfo has been a great tool for the team as they use it to get the target accounts and then get their contact details. It saves a lot of time for the BRDs to do research and helps them to have a good contact list easily.
Recommendations to others considering the product:
Use this if you want to get contacts for the USA, Europe market..its not that good for APAC


    Internet

Solid Tool for Prospecting

  • January 13, 2022
  • Review provided by G2

What do you like best about the product?
The ZoomInfo Chrome extension is extremely helpful when you're looking for company contact data. I have integrated Zoom into both LinkedIn SalesNavigator and Hubspot and exporting contacts into either is very easy.
What do you dislike about the product?
Not all contacts/companies have valid information provided or, the emails provided are incorrect. And sometimes, when exporting, ZoomInfo fails to carry over all the data associated with the contact, so it becomes manual cleanup.
What problems is the product solving and how is that benefiting you?
This tool makes finding contact information considerably easier. It saves me time and effort daily, which helps with productivity and gains back much needed and valuable time.