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    Computer Software

Fast-tracking Lead Sourcing

  • January 13, 2022
  • Review provided by G2

What do you like best about the product?
Zoominfo has proven to be a great tool for new and old leads through scrubbing, employment changes and updates and making sure I had to the right person.
What do you dislike about the product?
Integration with a tool such as LinkedIn would be greatly beneficial, as sometimes a lead's information is not 100% accurate. (new job, new role, etc)
What problems is the product solving and how is that benefiting you?
Zoominfo makes it very easy for me to contact my potential clients. I'm more productive, and it saves valuable time.


    Suania C.

Great B2B Data Enhancer!

  • January 13, 2022
  • Review provided by G2

What do you like best about the product?
The level of detail you can use to create segments based on intent. I also enjoy the feed with all relevant information regarding the different intent topics, demographical areas and industries.
What do you dislike about the product?
I think at the beginning the platform can be a bit overwhelming, but I think ZoomInfo has a great onboarding team, and different courses to guide you through the platform.
What problems is the product solving and how is that benefiting you?
We are a B2B Software platform, and we are using this to create enhanced audiences for different marketing campaigns. We are also using it to enhance our current data that will help certain processes such as ICP definitions.


    Luis H.

really easy to use

  • January 12, 2022
  • Review provided by G2

What do you like best about the product?
The interface is friendly. Easy to use. even If you don't have IT knowledge
What do you dislike about the product?
There's contacts with personal mail or without any corp mail
What problems is the product solving and how is that benefiting you?
I increase my leads opportunities and my knowledge of the market


    Sunil D.

Detail Information in one Search

  • January 12, 2022
  • Review provided by G2

What do you like best about the product?
ZoomInfo is very easy to configure and search for contacts, companies, and relevant information to allow the sales and marketing teams to generate actionable leads. The success rate for closing deals is much higher than on other platforms.
What do you dislike about the product?
I don't like the fact that once a Topic Intent search is saved, there is no way to save advanced search with the Intent search. This forces me to redo the filters on my searches weekly and that is not fun. Would like the deve team to consider adding that feature
What problems is the product solving and how is that benefiting you?
I'm trying to gain access to actionable sales leads for the sales team, and so far, the results have been better than other methods. ZoomInfo augments our marketing efforts very well.
Recommendations to others considering the product:
Try it and see how easy it is to use and gather leads and market trend information.


    Computer Software

Granular details for outreach prospecting

  • January 12, 2022
  • Review provided by G2

What do you like best about the product?
The easy-to-use interface, granular details, integration with CRM platforms
What do you dislike about the product?
Nothing so far - I will need to use it more
What problems is the product solving and how is that benefiting you?
CRM integration allows me to collect contacts and upload them as part of my workflow


    Ken D.

Intelagence!

  • January 12, 2022
  • Review provided by G2

What do you like best about the product?
Zoominfo provides me with not only points of contact and contact info but I can see if they have an intent to buy the services I am selling. An invaluable tool!
What do you dislike about the product?
Sometimes the contact info isn't the most accurate. It's hard for Zoominfo to see who has left a company but it still gives the best access to an account I have ever seen.
What problems is the product solving and how is that benefiting you?
It provides me with C level and management access information.


    Human Resources

It’s a good tool with good information

  • January 12, 2022
  • Review provided by G2

What do you like best about the product?
Zoominfo has great information that can be leveraged during the sales process. It gives you data enrichment, and provides org charts & scoops to better personalize your outreach
What do you dislike about the product?
Zoominfo tends to glitch a lot. Some of the data is not completely accurate and I have to use another tool to compliment the gaps. Sometimes the omni bar doesn't work properly
What problems is the product solving and how is that benefiting you?
It's easy to export contacts with the salesnav/sales force integration. It's also easy to leverage scoops information to personalized your outreach to the right contact


    Information Technology and Services

Best Prospecting Tool out there

  • January 12, 2022
  • Review provided by G2

What do you like best about the product?
Intent searches are great for finding accounts to prioritize.
What do you dislike about the product?
Sometimes I'm unable to find current contacts that I see listed on LinkedIn.
What problems is the product solving and how is that benefiting you?
I'm solving the problem of not knowing where to start. ZoomInfo helps me prospect more efficiently.


    Julio C.

Stay away from Zoominfo. Shady contract lock-in clauses and unethical practices

  • January 12, 2022
  • Review provided by G2

What do you like best about the product?
The platform provides good data for the US and Canada.
What do you dislike about the product?
Unethical business practices like I have never seen before in an attempt to lock you in their contract forever.

First of all, their account executive sold us the "full version" of Zoominfo only for us to realize that it was missing all European data and forced us to pay an additional US$ 7,000 for it. The data for Europe is not even good; we got almost no return on the expensive investment we made on the platform, so our sales team decided not to renew. However, Zoominfo's contract is shady and sneaks in a tiny auto-renew clause in the contract; you won't hear from them again after you sign up until the moment your "opt-out window" for the contract expires.

We've tried to cancel our contract with a 45 days notice, but they claim it's not possible and we must renew another year because the notice is 60 days (uncommon in the SaaS industry). Their reps harass you, calling five times a day to force the renew and threatening with legal action and debt collectors.

We are a company based in Europe, and the European Union considers this practice "unfair contract terms" and such lock-in clauses cannot be enforced as they do in the US, but still Zoominfo keeps sending constant legal threats and harasses our sales reps and calls the office all the time with more threats.
What problems is the product solving and how is that benefiting you?
We tried to use Zoominfo as part of an outbound strategy, but the data for Europe is not good and we want to cancel it. The data for US and Canada is better, but not great to actually justify their prices.
Recommendations to others considering the product:
Stay from Zoominfo. They will sneak in clauses in the contract to ensure you can never leave without renewing a contract you don't want. There are better alternatives out there, such as Apollo, Lusha, and others. I would never recommend doing any business with Zoominfo.


    Brian B.

Completely transformed our sales process

  • January 12, 2022
  • Review provided by G2

What do you like best about the product?
ZOOM Intents is an unmatched portal into a prospect's organizational structure. It also provides an invaluable indicator on what the prospect is interested in.
What do you dislike about the product?
The interface could be a bit more responsive. At times the site chugs.
What problems is the product solving and how is that benefiting you?
We are much quicker at identifying accounts with buying indicators and rushing to provide solutions with time sensitive requirments