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    Daniel D.

ZoomInfo is impressive

  • December 09, 2021
  • Review provided by G2

What do you like best about the product?
ZoomInfo brings TONS of business information together onto a single screen for quick easy use.
What do you dislike about the product?
Information is sometimes out of date ... not sure which sources are used, but could use validation/scrubbing to keep up with personnel movement, or other company news
What problems is the product solving and how is that benefiting you?
business prospecting is made far more efficient with ZoomInfo. Automated data gathering, import functions linked to SalesForce and more make this a powerful sales tool
Recommendations to others considering the product:
Definitely a worthwhile piece of software. Do yourself a favor and utilize the integration capabilities. Be sure data is current before making major decisions, though.


    Computer Software

A fantastic way to find Mobile numbers.

  • December 09, 2021
  • Review provided by G2

What do you like best about the product?
The best assets of zoom is its ability to quickly find mobile numbers to connect with prospects.
What do you dislike about the product?
Data integrity could be better in some instances but is generally good.
What problems is the product solving and how is that benefiting you?
I have been able to avoid gatekeepers.
Recommendations to others considering the product:
It's a great tool for expediting the sales process as a whole for a better approach.


    Computer Software

Very helpful!

  • December 09, 2021
  • Review provided by G2

What do you like best about the product?
'Intent Signals' is the coolest feature!
What do you dislike about the product?
It's just so much to learn! Lots of features!
What problems is the product solving and how is that benefiting you?
We are finding the right decision-makers.
Recommendations to others considering the product:
Take the training; they're incredibly helpful!


    Roberto D.

Excellent database for those hard to reach contacts

  • December 09, 2021
  • Review provided by G2

What do you like best about the product?
It's ability to find the direct contact information and mobile information for any potential leads that you want to go after. There is really no limit to Zoominfo and the types of industries that you can target! I really like the use and the technology of Zoominfo and what they have brought not only to the company that I was working with before, but also to the one that I am working with now!
What do you dislike about the product?
No real downside that I have seen from using the product! There may be a few contacts that do not have all of their information on Zoominfo which is to be expected as they may be much more private and do not have their company information for all to see.
What problems is the product solving and how is that benefiting you?
The biggest and most obvious problem we are solving with Zoominfo is 1. finding information on clients right away and getting past the "gatekeeper" and 2. finding companies that are actually looking (with the intent topics)
Recommendations to others considering the product:
Make sure to understand all of the extra packaging when it comes to Zoominfo as I do not believe I was using the full potential of its value when I had access to it. They are super helpful and assist you if you have any questions but just make sure to use their resources and calls with them to use it better


    Computer & Network Security

The more I learn, the more I enjoy this platform

  • December 09, 2021
  • Review provided by G2

What do you like best about the product?
The features that provide the most value include: Intent, Sccops, Org charts and of course, all of this information comes together in a unified platform that is VERY intuitive for even a novice user.
What do you dislike about the product?
Having to subscribe at the ELITE level to get workflow. Workflow is a feature that will enable a LOT of automation and I will certainly justify it, but I wish that feature came at a lower level of subscription.
What problems is the product solving and how is that benefiting you?
Finding and identifying all of our target accounts in a given geographic region using an extreme amount of inclusions and exclusions used to take weeks - that timeframe has been reduced to minutes.
Recommendations to others considering the product:
Don't let the price scare you away. The quality of the data FAR exceeds other tools.


    Sunil K.

A Must Have Tool for Sales & Marketing Teams!

  • December 09, 2021
  • Review provided by G2

What do you like best about the product?
A great tool to find the target audience for business needs.
Easy to use tool without thinking.
I Like most the capability to enrich leads within Salesforce by just scheduling enrich jobs based on criteria.
Very accurate Information about contacts & companies.
Form complete is also a great feature to increase the conversion rate of landing pages.
What do you dislike about the product?
I have been using ZoomInfo for more than 3 years, and there aren't any examples of features or functionalities that I particularly dislike.
What problems is the product solving and how is that benefiting you?
Finding target audience for the business needs.
Enrich information for the existing database.
Form complete is also a great feature to increase the conversion rate of landing pages.


    Financial Services

Great data, but less than ideal user expereicne

  • December 09, 2021
  • Review provided by G2

What do you like best about the product?
The dataset is generally pretty useful, especially for finding emails and phone numbers. If you have a lead in mind, ZoomInfo generally has that individual's email and phone number available.
What do you dislike about the product?
Two main issues relate to (i) the user interface / user experience, and (ii) the data outside of emails/phone numbers.

On the user experience, the navigation and search is not very intuitive, and it can be frustrating to navigate. It takes a bit of a learning curve to figure out how to do some basic things.

On the data besides emails/phone numbers, this data tends to be less reliable (for things like revenue, employee count, sometimes even headquarters).
What problems is the product solving and how is that benefiting you?
We use ZoomInfo to identify leads and their emails/phone numbers so that we can drop them into our marketing automation funnels. If you have a list companies and/or leads, ZoomInfo is great for simply dropping them in and getting the right emails back. It's less useful when searching for leads, but it generally gets the job done.


    Hospital & Health Care

Extensive detail for training

  • December 08, 2021
  • Review provided by G2

What do you like best about the product?
An extensive list of training modules to help better use ZoomInfo
What do you dislike about the product?
Confusing onboarding and training process. Just throw you in
What problems is the product solving and how is that benefiting you?
Better data within contacts. More details about companies


    Consumer Services

ZoomInfo Increased Prospecting and Data Enrichment for our CRM

  • December 08, 2021
  • Review provided by G2

What do you like best about the product?
Our Sales team enjoys ZoomInfo's easy to navigate Google extension when prospecting and being able to sync data directly into our CRM platform, Salesforce.
What do you dislike about the product?
Alexa Rank is part of our core business process of prospecting for new customers and clients to ensure that they're the right fit for our products and services. However, the Alexa Rank enrichment from Zoominfo is updated quarterly as opposed to a more frequent sync cycle.
What problems is the product solving and how is that benefiting you?
Mostly data enrichment into our CRM platform and allowing users to update data in ZoomInfo as needed. This allows our Sales reps to ensure data in both ZoomInfo and CRM are up-to-date.


    Nickie W.

ZoomInfo is very useful in my business. I use it everyday to find contacts and business information

  • December 08, 2021
  • Review provided by G2

What do you like best about the product?
I like that I can easily transfer the information I find into Salesforce and have it all where I need it. I also like that you can find out more information just from the company you are interested in website.
What do you dislike about the product?
I wish ZoomInfo would automatically sign me in as soon as I open my browser. I always forget to sign in until I need it, so then I find myself going back to our company app page in order to sign into ZoomInfo and then back to the page I was working on to continue with my search.
What problems is the product solving and how is that benefiting you?
I have gotten contact information for numerous people in the company I am trying to get as a client, been able to do extensive research on prospective companies and seen how small or large a firm is before deciding whether to pursue them or not. Zoominfo is solving the problem of who to contact within the company. Also, it gives me insight as to if they are looking to hire new people, looking to work with employment agencies, and even what software they use.