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8,411 reviews
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External reviews are not included in the AWS star rating for the product.


    Computer Software

love this tool!

  • November 22, 2021
  • Review provided by G2

What do you like best about the product?
Super helpful finding prospects and their contact info love how easy it is to use and usually helps me find the people I need to get in contact with the companies who are looking for our product.
What do you dislike about the product?
You cant always find every small business owner I need those small businesses tend to be less findable compared to the bigger companies.
What problems is the product solving and how is that benefiting you?
I use it as an everyday ADR who is looking to find alternate numbers or proper contact info with the customers who are looking for our products


    Computer Software

A lot of bugs and unexpected downtime

  • November 22, 2021
  • Review provided by G2

What do you like best about the product?
- Cell phone numbers
- Creating lists
-not much
What do you dislike about the product?
- SOOOO many Bugs
- Down at essential times
- UI is complex
- Chrome plug in issues
What problems is the product solving and how is that benefiting you?
- Obtaining cell phone numbers


    Information Technology and Services

Great tool to speed up account discovery

  • November 22, 2021
  • Review provided by G2

What do you like best about the product?
data volume and consolidation, with simple user experience
What do you dislike about the product?
enterprise software solutions intelligence depth
What problems is the product solving and how is that benefiting you?
I had no particular problem using Zoominfo, main benefit is the ability to simply search and organize territory targets


    Austin M.

Great if you want to clients to leave and your business to start looking at Bankruptcy

  • November 22, 2021
  • Review provided by G2

What do you like best about the product?
Absolutely nothing. The first lists I pulled got me and my clients nowhere.
What do you dislike about the product?
Everything. Their only concern is that you pay on time. They have cost me countless hours of time and money. Guess I will lose more than just clients when all this is over. If you are looking at them, my suggestion RUN.
What problems is the product solving and how is that benefiting you?
Solving nothing, but man, they are great at creating problems.


    Michael C.

Breadth and depth

  • November 19, 2021
  • Review provided by G2

What do you like best about the product?
I like that ZoomInfo covers many industries and has millions of companies and millions of contacts with accurate information.
What do you dislike about the product?
ZoomInfo doesn't keep up with career moves, so we have to watch out for those in our own CRM.
What problems is the product solving and how is that benefiting you?
We're able to target specific persona's at different company levels with tailored messaging.


    Dan S.

Very thorough data set for marketing/sales related inquiries

  • November 19, 2021
  • Review provided by G2

What do you like best about the product?
The application is a very robust toolset for any sized sales/marketing department. The amount of detail supplied is quite impressive. Whether it be single one-off look-ups of contacts or a full-fledged vertical/used technology campaign the information is reliable. And that is all that matters at the end of the day.
What do you dislike about the product?
The enforcement of licensing is a bit cumbersome. The strict limit on users' monthly credits is daunting when attempting to do campaigns. There should be ways to do an enterprise license model or the ability to use other's unused licenses instead of ONLY using a per-user max limit of 1000 monthly exports. They appear to be pushing users to purchase bulk licenses, which is an additional fee on top of the pretty steep price tag.
What problems is the product solving and how is that benefiting you?
The ability to reach cold leads is the easiest it's ever been with using this platform. Giving us the ability to filter down to particular groups of organizations and giving us the ability to import org and contact-based information into our CRM seamlessly cuts the lead gen time down significantly.


    Construction

Zoominfo Help with Exporting Data

  • November 19, 2021
  • Review provided by G2

What do you like best about the product?
One of the most potent aspects of Zoominfo is the size of the database and the ability conduct very narrow searches. We have integrating Zoominfo with Zominfo ENGAGE and HubSpot.
What do you dislike about the product?
We had an issue where the mobile numbers (when available) in a contact's profile were not exporting to Zoominfo ENGAGE. We were copying and pasting mobile numbers into HubSpot which would update ENGAGE. This issue is corrected. However, the workflow is such that when we export from Zoominfo to ENGAGE, then HubSpot is auto-updated. When we export from Zoominfo to HubSpot, ENGAGE is not updated.

It appears that there are some significant inaccuracies for the industries with which contact and company are associated and inaccurate annual revenue information.
What problems is the product solving and how is that benefiting you?
Zoominfo has significantly increased our ability to search and target prospects based on a lot of different parameters. Our performance has improved as well concerning outreach touches and converting them to initial conversations and further converting to sales presentations.


    Hospital & Health Care

Zoom Info Experience

  • November 19, 2021
  • Review provided by G2

What do you like best about the product?
The ability to do a deep dive in researching prospects while still getting so much more from daily alerts to updated news/events for new and existing customers. Zoom makes it easier to eliminate other tools and provides you with a single application for all your needs. Their customer service is also amazing when explaining an issue and they resolve it before the call ends. Completely recommend to all users in Sales
What do you dislike about the product?
More frequent updates on customer information to be in real-time. Other than that, I feel the rest is locked well.
What problems is the product solving and how is that benefiting you?
Solving hours of wasted time to research and discover. Benefiting from time back in my day and information gathered from Zoom for internal strategy calls


    Dhruv S.

The ultimate companion for prospecting sales leads

  • November 18, 2021
  • Review provided by G2

What do you like best about the product?
Zoominfo's integration with SalesForce and the updated mobile, email, and job titles info of target individuals. Helps save a lot of time.
What do you dislike about the product?
Sometimes the LinkedIn profiles are not attached.
What problems is the product solving and how is that benefiting you?
I'm able to find the right set of people to target using the designation filter and this has really helped me increase my productivity as a salesperson,


    Jeremy R.

Great product and terrific customer support.

  • November 18, 2021
  • Review provided by G2

What do you like best about the product?
Zoominfo, unlike competing products, actually provides the data necessary to make good connections with prospects. Information is clearly displayed; I found it to be not only abundant but accurate and up to date as well. Nearly 90% of all leads had a contact phone number as compared to other services who claim to be competitors of Zoominfo who were in and around the 30%-40% range.
What do you dislike about the product?
The dashboard can feel a tad overwhelming as there is a LOT of information displayed at one time. Having an abundance of information is not necessarily a bad thing, but I would prefer the option to customize what I see there.
What problems is the product solving and how is that benefiting you?
Zoominfo gives our sales team the ability to get access to contacts whom we would otherwise have a ton of difficulty in identifying. Their data matches us up with the types of companies and the appropriate connections that we're seeking. Their ability to dial down and provide not only company and contact info but personal emails and phone numbers is a phenomenal boost for productivity and success.
Recommendations to others considering the product:
There are competitors out there who are cheaper and make claims that they have a competitive product. We made the mistake of going that route and nearly instantly regretted it. If you're going to shop around, don't do it solely on price because you will get what you pay for. We received inferior data, which often had missing information and actually forced us to have to do more work instead of saving us time and getting our sales rolling.