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External reviews are not included in the AWS star rating for the product.


    Computer Software

Excellent tool for the digital age

  • August 17, 2021
  • Review provided by G2

What do you like best about the product?
The support team was very responsive and did a fantastic job helping facilitate our enablement with the new features.
What do you dislike about the product?
The UI is uncomfortable at times and feels a little clunky, but overall helps you get the job done.
What problems is the product solving and how is that benefiting you?
Finding new contacts and contact info while everyone is remote. These benefits are huge because it lets you reach out to them when you have no other means.
Recommendations to others considering the product:
Make sure you speak to the sales teams about the implementation./


    Computer Software

Helpful Org Structure detail, but personas need updating

  • August 17, 2021
  • Review provided by G2

What do you like best about the product?
The org chart breakdown is helpful for better understanding the main departments within our clients' organizations and how they split up the business.
What do you dislike about the product?
Many of the employees listed are no longer with the company - ZoomInfo should cross-reference with LinkedIn or some other source to validate the information and keep it up to date. I wind up having to do this extra step on my own outside of the portal.
What problems is the product solving and how is that benefiting you?
Identifying target personas for different outreaches that I may not have been able to find through LinkedIn or other sources, and also finding contact information for some existing contacts.


    Sheri L.

BEST TOOL REGARDLESS OF THE PRICE TAG

  • August 17, 2021
  • Review provided by G2

What do you like best about the product?
It affects my entire marketing funnel. I have a sure fire way now of automating my organization's prospecting and we are closing multi million dollar deals as a result :)
What do you dislike about the product?
Just would like to control lead source at the user level not the account.
What problems is the product solving and how is that benefiting you?
SO MANY I DIDNT EVEN REALIZE, due to the Hubspot integration, the possibilities are endless.
Recommendations to others considering the product:
just do it, it will pay for itself.


    Barry B.

ZoomInfo delivers

  • August 17, 2021
  • Review provided by G2

What do you like best about the product?
Buyer intent feature. Timing is everything and knowing companies are looking for what you are selling is invaluable
What do you dislike about the product?
For larger companies, not knowing WHO within that company was looking causes a "lot of chasing without a lot of catching" as no one knows who was searching.
What problems is the product solving and how is that benefiting you?
The overall amount of intelligence ZI has captured can help in so many ways, including contact info, new hires in strategic positions, and merger activity. This info helps us with targeted marketing and timely marketing.
Recommendations to others considering the product:
Do not think that this alone will solve all your biz dev wants/needs; also, know that many of your competitors are already using this or other similar tools.


    Information Technology and Services

Zoom Info very good for data

  • August 17, 2021
  • Review provided by G2

What do you like best about the product?
Has recent data on what technologies companies use
What do you dislike about the product?
It does not include in the export columns the technologies
What problems is the product solving and how is that benefiting you?
Getting contacts and companies for our marketing and sales target market


    Medical Practice

Good Lead Generation Platform

  • August 15, 2021
  • Review provided by G2

What do you like best about the product?
ZoomInfo is such a great lead generation tool . The platform is super easy to use and understand.
What do you dislike about the product?
Sometimes the lead, numbers, or emails are not up to date.
What problems is the product solving and how is that benefiting you?
The main problem we are solving with ZoomInfo is getting our new business development team to find new targets - contacts and companies - for their outreach. Also, find new opportunities by looking at the insights they provide.
Recommendations to others considering the product:
If you're going to get ZoomInfo, make sure it integrates with whatever CRM you're using.


    Internet

Good tool for finding prospects

  • August 14, 2021
  • Review provided by G2

What do you like best about the product?
Easy to use, integrates with Hubspot CRM, a lot of data
What do you dislike about the product?
Sometimes is missing employee data for smaller companies, many emails are outdated, sometimes names are incorrect, makes me re-log in every time I use the website
What problems is the product solving and how is that benefiting you?
Finding information for prospects to increase my sales pipeline and activity


    Telecommunications

A very helpful tool

  • August 13, 2021
  • Review provided by G2

What do you like best about the product?
Accessible to search information of clients such as contacts, company info, employees, etc.
What do you dislike about the product?
So far, I don't think there's something to dislike about the application. Everything works well and is very useful on my end.
What problems is the product solving and how is that benefiting you?
Some clients do not have contact info such as phone numbers or mobile numbers. Using ZoomInfo helps to look for the correct numbers to reach our clients.
Recommendations to others considering the product:
A helpful application that a company can use especially if you would like to connect with your client and you are looking for tools to provide pieces of information you need.


    Building Materials

Thank you Zoom Info

  • August 13, 2021
  • Review provided by G2

What do you like best about the product?
The app is very interactive and easy to use.
What do you dislike about the product?
Nothing at this point. But I suggest to have some quick videos regarding Zoominfo
What problems is the product solving and how is that benefiting you?
The basic information regarding zoom itself


    Health, Wellness and Fitness

ZoomInfo Rocks

  • August 13, 2021
  • Review provided by G2

What do you like best about the product?
The ability to get to mobile numbers. That's really my most favorite with the WFH going on with Pandemic.
What do you dislike about the product?
Contact info that is out of date. Too many searches run into people that have left and are still listed as with the company, or new people are there and you don't have them.
What problems is the product solving and how is that benefiting you?
Which prospects to target based on size and who to call.
Recommendations to others considering the product:
Use it every day!