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    Ashley L.

Makes my job so much easier

  • June 17, 2021
  • Review provided by G2

What do you like best about the product?
ZoomInfo is seriously one of my most valued tools when it comes to prospecting. I use it every day to search through employee lists at companies to identify my KDM.
What do you dislike about the product?
Often the contact info for a prospect will be incorrect or outdated. I want there to be an easier way to request updates
What problems is the product solving and how is that benefiting you?
Zoominfo shaves so much time off of my prospecting. Before, I would have to dig through LinkedIn and staff pages to try and find contacts. ZoomInfo makes things a lot easier


    Jason F.

Best in class

  • June 17, 2021
  • Review provided by G2

What do you like best about the product?
Best business search engine on the planet.
What do you dislike about the product?
Sometimes slow to update when people leave companies
What problems is the product solving and how is that benefiting you?
Finding the right contact and then finding their phone and email. ZoomInfo makes this super easy.
Recommendations to others considering the product:
Don't wait! Awesome service!


    Shannon V.

Pretty Good Product, but pricey.

  • June 17, 2021
  • Review provided by G2

What do you like best about the product?
ZoomInfo is easy to use and pretty accurate. I like the ability and ease of uploading a list and searching for missing information. I really like the connection with Salesforce, too.
What do you dislike about the product?
I don't like that I feel like I am being upsold constantly. ZoomInfo an expensive service to begin with and then I come across things that I can't do without spending yet more money.
What problems is the product solving and how is that benefiting you?
ZoomInfo has been very helpful in filling in missing information from my data and in finding new leads in areas that we are looking for new data. Especially since COVID, my sales team hasn't been able to attend conferences for new leads.
Recommendations to others considering the product:
Really understand what you are paying for. What you get and what you don't.


    Rajesh B.

Great Data for the West and Some Undersold Features

  • June 17, 2021
  • Review provided by G2

What do you like best about the product?
Data for the western world: Americas is pretty neat. But ZI is more than just data enrichment. They also have:

- An extension to scrape people data from LinkedIn
- Alert you on scoops on your accounts
- Recent addition of Salesforce record owner filters within ZI is very useful
What do you dislike about the product?
The support. By far I have never enjoyed my conversations with either my CSM nor the Support. Some of these features were not even "sold" to us: like the extension. It is pretty nifty and for the life of me I don't know why would the CSM not tell, not even during the contract renewal: "Hey! We also have this free and bundled in for you!"

As stands for the core product "data": it starts falling apart as you move from West to East. Give ZI random ten Japanese accounts and in all probability they will fail to get you the contacts from them. Unless all ten are SoftBank that is :D
What problems is the product solving and how is that benefiting you?
1. Data Enrichment
2. They have an API that integrates with Ringlead. So you can enrich the lead right when it is created to meet your routing rules (ex: Territory routing that depends on country enrichment)
3. Scoops
4. Their LinkedIn Extension


    Anna V.

Everything at your fingertips with ZoomInfo

  • June 17, 2021
  • Review provided by G2

What do you like best about the product?
The ease of finding company/contact info
What do you dislike about the product?
I do not dislike anything. I have been using ZoomInfo for years now, and each year it gets better and better.
What problems is the product solving and how is that benefiting you?
ZoomInfo is helping me find the correct company/contact that can utilize our services.
Recommendations to others considering the product:
From the first meeting we had with ZoomInfo and to this day, they continue to support you with any questions you may have. They provide you with one-on-one lessons and allow you to learn as you go.


    Information Services

Easy and in depth contact and company search

  • June 17, 2021
  • Review provided by G2

What do you like best about the product?
The platform is very easy to use and there is a lot of data about both the contacts, companies, recent developments etc. that can be used in sales and marketing.
What do you dislike about the product?
From time to time the data is inaccurate, especially emails.
What problems is the product solving and how is that benefiting you?
Quickly and easily finding leads, easily exporting them to my CRM and finding information on companies.


    Dustin C.

Info When You Need It

  • June 16, 2021
  • Review provided by G2

What do you like best about the product?
The simplicity of typing in a company/prospect's name and having the entire org chart right in front of you.
What do you dislike about the product?
Some companies have outdated info, (i.e, people may have left the company)
What problems is the product solving and how is that benefiting you?
Even if the company has outdated info, you can still see the email address format and move forward with new prospects within the company by cross-utilizing platforms like LinkedIn


    Telecommunications

Great Contact information for sellers

  • June 15, 2021
  • Review provided by G2

What do you like best about the product?
I love the number of contacts and the accuracy of the information. It saves so much time
What do you dislike about the product?
Some companies are not in the system yet or have no contact information.
What problems is the product solving and how is that benefiting you?
I can save time and increase revenue by having accurate information for customers.


    Information Technology and Services

Excellent Tool - Near Necessity for Research Today!

  • June 15, 2021
  • Review provided by G2

What do you like best about the product?
Search functions for individuals - very powerful
What do you dislike about the product?
Nothing, I've never been used to a tool being so effective in what it does
What problems is the product solving and how is that benefiting you?
I'm able to solve problems related to finding the right people in organizations and what projects they may be attached to


    Chris H.

A Necessity for Outreach Campaigns

  • June 15, 2021
  • Review provided by G2

What do you like best about the product?
I like that there is so much data available—everything from news, scoops, and tech to org charts and contact information.
What do you dislike about the product?
98% of the time, the data is excellent! The other 2% is outdated or incorrectly matched up. Of course, it isn't easy to keep tabs on millions of companies and individual employees.
What problems is the product solving and how is that benefiting you?
I confidently know who I am calling, how long they have been there, several ways to reach them, and more.