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8,409 reviews
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    Andy Z.

ZoomInfo has been a game changer

  • March 23, 2021
  • Review provided by G2

What do you like best about the product?
The accuracy of info and getting cell #'s
What do you dislike about the product?
I can't think of anything, works well 4 me
What problems is the product solving and how is that benefiting you?
Getting a contact/prospects direct phone number has always been a struggle. Without this if you call the main companies number rarely do you actually get connected with the person, you almost always get voicemail. With ZoomInfo you not only get their direct dial 90% of the time, you get their cell phone number. My ability to reach a prospect has increased 10x.
Recommendations to others considering the product:
Don't be afraid to call prospects on their cell phone. It's not awkward


    Jake L.

Zoom is a Sales Development Rep's best friend

  • March 23, 2021
  • Review provided by G2

What do you like best about the product?
easy to find, navigate, and import leads to numerous mediums.
utilization NAICS codes to narrow searches
wide variety of filters to turn on or off when searching
ease of access
easy to implement to all of tech stacks your company may be using
works well with outreach, salesforce, google
google chrome plug ins are very helpful and easy to access
What do you dislike about the product?
old/dead numbers need to be cleaned and wiped out more thoroughly. Wish it had more cell phone numbers
What problems is the product solving and how is that benefiting you?
Only problems are the occasional dead number. Extremely beneficial for direct contact with decision makers. Easy to maintain and organize all leads once imported. Wish it had more cell phone numbers.
Recommendations to others considering the product:
use advanced filters
names with no emails listed cant transfer into a sequence on outreach
be resourceful and don't take too many leads from one company
easy to maintain focus and save time by saving searches
utilize NAICS codes
filter by regions (states, countries, metro areas, etc.)
if you have success on one lead, breakdown all of that lead's company's competitors
easy to implement to all of tech stacks your company may be using
connect it to outreach to automatically input leads in to a personal sequence


    caio l.

Easy to Use, Well Organized, A lot of Data

  • March 23, 2021
  • Review provided by G2

What do you like best about the product?
Integration into Salesforce, ability to tie data into the platform within 2 clicks of the mouse. I'm able to pull information easily and I can go into the platform as a standalone solution as well (without the SFDC integration).
What do you dislike about the product?
Login information has taken me a few steps back sometimes. The set up may have taken a little longer than necessary in my honest opinion. Otherwise, it's a fine tool and I recommend it highly!
What problems is the product solving and how is that benefiting you?
Being able to quickly transfer data is essential, ease of use, end user experience has been great so far. Truly what's the best thing about it is the ability to integrate with my current CRM, outside of that, I know I can also go into the platform itself and simply find contacts that I need to reach out to and find their contact info easily.


    Jordan K.

One of the best account research platforms out there

  • March 23, 2021
  • Review provided by G2

What do you like best about the product?
I think that ZoomInfo does an excellent job of displaying company info, employee contact & hierarchy data, and information on what is going on inside of an account. I also like the ability to easily share employee/company lists, link data to SFDC, and immediately find contacts on LinkedIn directly from the contact card. The List Match function from an excel spreadsheet also makes finding your particular set of accounts an absolute breeze.
What do you dislike about the product?
I often find the scoops can be very hit or miss. I'm not entirely sure where this data comes from, but I saw a scoop at a friend's company and wanted to test the validity of the information. I asked them if the information and main point of contact were correct. He heads out to the department in question. He knew nothing of the initiative that ZoomInfo stated and the person named was in marketing rather than IT. In other scenarios, I have found this information to be relatively spot on.
What problems is the product solving and how is that benefiting you?
Finding relevant contacts/companies, building out account sets for enterprise and territory sales, learning about what is going on inside of companies, strategizing on where to spend my time, and figuring out what systems a company is using. The platform is wonderful though it can be expensize. Scoops info aside, it is necessary for effective sales teams.


    James T.

ZOOM is my all day sales tool!

  • March 22, 2021
  • Review provided by G2

What do you like best about the product?
Almost every single business that I search is in ZOOM and has relevant contact and intent data to apply to my live call stream. I can work in ZOOM while in call and not miss a beat and bring up proactive conversational data. The Org Chart is a MUST explore for each organization! The Intents and Scoops are amazingly accurate.
What do you dislike about the product?
Navigation back to my uploaded list is sometimes clunky. The process to upload my list was a little difficult first time.
What problems is the product solving and how is that benefiting you?
No problems. It has really helped me grow my book of business with pertinent and actionable data.
Recommendations to others considering the product:
A license to ZOOM is an essential part of the modern sales toolkit.


    Stephin G.

Zoominfo is the must-go-to website for all sales people to find leads.

  • March 22, 2021
  • Review provided by G2

What do you like best about the product?
Zoominfo has all the professional information available of a person that we are looking for which in turn helps us to make the initial contact.
What do you dislike about the product?
It has almost all the information of a business person which can be problematic in some cases.
What problems is the product solving and how is that benefiting you?
Being a person who deals with market intelligence/sales, Zoominfo helps me access million of potential clients/customers, to whom, I can introduce my product and generate a warm lead before actually meeting the person of interest.
Recommendations to others considering the product:
Zoominfo is the best tool out there if you want to access data of potential clients and want to manage your database in a more organized way


    Dylan S.

Okay but overpriced product. Scummy company. Treats their customers poorly with contract issues.

  • March 22, 2021
  • Review provided by G2

What do you like best about the product?
- Good amount of data available
- Direct lines were accurate before COVID
What do you dislike about the product?
- Unexpected evergreen clauses in contract that I was not able to cancel my contract despite reaching out A MONTH before the contract renewal
- Non-responsive sales reps / AR team when dealing with a contract issue trying to reduce the size of my contract before the renewal
- Now being collected against for an amount larger than my original contract claiming I didn't reach out to the specific email that was in my contract to resolve the issue (despite having reached out to their sales rep about the issue).
What problems is the product solving and how is that benefiting you?
Need data for Sales Development Reps.


    Human Resources

Makes my life as a Sales Exec so much easier!

  • March 22, 2021
  • Review provided by G2

What do you like best about the product?
I love the quality of the data I can have at my fingertips. Make searching for most content so easy!
What do you dislike about the product?
I need to get better at navigating it. Sometimes a person I am looking for is not there and its a dead-end road.
What problems is the product solving and how is that benefiting you?
Contact info for key executives is simple to find here so I can easily contact who I need to, and get valuable information into their hands.
Recommendations to others considering the product:
Give it a try! It has saved me so much time.


    Telecommunications

Best thing to use for Mid Market Sales

  • March 19, 2021
  • Review provided by G2

What do you like best about the product?
This is a great tool. I personally love the Intent tab. Its great to target to the clients that are actively looking at your business. Total game changer
What do you dislike about the product?
I cant think of anything. Its a daily tool for me
What problems is the product solving and how is that benefiting you?
No Problems. Still learning it but its working great


    Computer Software

An Essential Tool in Our Kit

  • March 19, 2021
  • Review provided by G2

What do you like best about the product?
Integration with Salesforce, including "enrichment" save us a lot of time as a smaller organization. It's great to be able to tell my reps that they don't have to worry about mapping fields in Salesforce.
What do you dislike about the product?
There are times when it has trouble distinguishing between parent and child accounts. When dealing with large enterprise it would be nice to see some separation between regional entities and sub-brands.
What problems is the product solving and how is that benefiting you?
Besides the obvious need for accurate customer data, including contact info and firmographics, Zoom's integration with Salesforce means our reps are able to cut the time they spend mapping accounts by nearly 80%. As a scale-up with limited resources, we rely on this to make the best use of everyone's time.
Recommendations to others considering the product:
It's a great product and organization, I would not have reservations recommending to a friend of colleague.