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    Emaad S.

Great Tool for anyone in sales/business development

  • February 25, 2021
  • Review provided by G2

What do you like best about the product?
Zoom info is phenomenal in terms so of helping us blueprint our customers, understand key internal relationships from an organizational hierarchy perspective. We have also benefitted from being able to find direct contact information for our prospects.
What do you dislike about the product?
We don't see too many downsides but integration with salesforce would significantly make us more effective
What problems is the product solving and how is that benefiting you?
blueprint, get contact information faster


    Computer Software

Zoom info is the only prospecting tool I need and use.

  • February 25, 2021
  • Review provided by G2

What do you like best about the product?
Are used to use the old zoom info in my day-to-day life as a business development representative. Now that I've moved up the chain and sales I've continued the relationship as needed for prospecting and finding new accounts. I've taught my new teammates to use this as well and it's really easy to adopt into our prospecting practices.
What do you dislike about the product?
I find it difficult to find new accounts through the tool. Usually I have to find it myself from an external source and then gain contact information utilizing the extension. Sometimes I find it hard to get contacts right away as it brings me to the hierarchy first before clicking into contacts.

I can see why it set up this way if your prospecting large companies but I am in the small business sectors so I'm usually dealing with 3 to 10 contact being pulled from Zoominfo.
What problems is the product solving and how is that benefiting you?
The amount of time it takes for me to find contact myself vs. utilizing your search ability is significant. When I need to prospect I know I'm doing it in enough time efficient manner to get the most out of the new account I can find.
Recommendations to others considering the product:
Use it for finding contacts to companies that are well-established. It takes seconds to add new contact so I can get on with selling my product.


    Electrical/Electronic Manufacturing

A easy experience to finding the appropriate contact.

  • February 25, 2021
  • Review provided by G2

What do you like best about the product?
I think the best part of ZoomInfo is the intent feature. It really helps me see what companies are looking in my industry.
What do you dislike about the product?
Creating lists can be difficult sometimes.
What problems is the product solving and how is that benefiting you?
I have solved the problem of not knowing the DM in companies. It gives me a book of business and contacts at the palm of my hands.


    Biotechnology

Great source of Information

  • February 25, 2021
  • Review provided by G2

What do you like best about the product?
lots of good data, integrates well with SF
What do you dislike about the product?
nothing so far, pretty solid app, use it often
What problems is the product solving and how is that benefiting you?
finding "like" contacts/similar companies, org charts are helpful too. easier to target the right client


    David G.

Zoominfo - key to our success

  • February 25, 2021
  • Review provided by G2

What do you like best about the product?
I think Zoom info has been key to our success as a sales organization at DocuSign. We use it to identify decision-makers at companies, identify new companies, and identify integration potential with a companies current software. I use the tool every day in my role as a BDR and find it one of the most important tools at my disposal.
What do you dislike about the product?
The accuracy can be iffy on the contact info for some companies, and the info isn't always up to date. Also, mid market and SMB companies tend to have limited info which makes it a better tool for up market sales teams. Although it is still effective for lower market.
What problems is the product solving and how is that benefiting you?
It is solving the problem of identifying contacts at a company to reach out to. We have been able to target our outreach to the appropriate contacts thus cutting down prospecting time but upwards of 80%.
Recommendations to others considering the product:
This is a very good tool for a sales organization and highly recommend it.


    Gabriela L.

Great tool for finding who you need to talk to. It changed the way we looked for contact information

  • February 25, 2021
  • Review provided by G2

What do you like best about the product?
I love the directory-like feel. It allows you to quickly build lists and export them to your favorite CRM.
What do you dislike about the product?
The new format makes it a little harder to find your last saved list or saved searches but everything else is much easier though. I would say that the redemption can be confusing but work with your rep.
What problems is the product solving and how is that benefiting you?
It's easier to keep the right contacts in our pipeline and we are able to better understand what's going on in our customer's business. I would say that being able to quickly get to the people that visit our site or click on our campaigns is great!


    Information Technology and Services

Great for sales info!

  • February 25, 2021
  • Review provided by G2

What do you like best about the product?
All of the contact info I can get is spot on!
What do you dislike about the product?
Not being able to pull companies that have multiple locations. Some mid-market companies not listed.
What problems is the product solving and how is that benefiting you?
Reaching the right people.


    Tess B.

Zoom Info will help you become a research Ninja!

  • February 25, 2021
  • Review provided by G2

What do you like best about the product?
It is easy to navigate, information is 95% accurate. I also really like that you can search by first name and city to narrow down your search if you are unsure of the last name of the person in the company to are looking for.
What do you dislike about the product?
I would like the feature to type in a physical address to be enabled. Obe able to search by phone number would be nice as well.
What problems is the product solving and how is that benefiting you?
I'm in Business Development and it helps me find contacts phone and email info, I otherwise would not be able to receive over the phone.


    Peter H.

Very powerful tool for researching prospects

  • February 25, 2021
  • Review provided by G2

What do you like best about the product?
The ability to search by keyword for titles and departments; one-touch connection to CRM; Chrome extension.
What do you dislike about the product?
No list is perfect, and Zoominfo isn't either--sometimes people have already moved on to other positions, but that is to be expected.
What problems is the product solving and how is that benefiting you?
Finding HR workers with specific roles. Identifying lower hanging fruit.


    Logistics and Supply Chain

Zoominfo - useful tool for maintaining healthy data

  • February 25, 2021
  • Review provided by G2

What do you like best about the product?
Great for adding contacts to existing accounts. Very easy to train our new employees on the main use case for our business (adding contacts to existing contacts/opportunities) through the chrome extension.
What do you dislike about the product?
Some of the data for private companies is a bit inaccurate - which is to be expected...

In addition, scoops seems to only be useful for very large companies - still need to explore more here though.
What problems is the product solving and how is that benefiting you?
Main benefit is enriching contact data. Also helps prospecting for the super-user. This means that we can go in with target account profiles and add them to our database easily and further vet them from there.