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8,399 reviews
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    Computer Software

Excellent product for getting a clean view of customers

  • December 03, 2020
  • Review provided by G2

What do you like best about the product?
Integration is seamless and very easy to use the product. Quality and accuracy of data is also good.
What do you dislike about the product?
Some enrichment fields are still not available in API and needs to be enriched by batch mode.
What problems is the product solving and how is that benefiting you?
Enriching customer data for targetted marketing


    Computer Software

Zoominfo review

  • December 03, 2020
  • Review provided by G2

What do you like best about the product?
It's well formatted and has mobile numbers.
What do you dislike about the product?
Sometimes it lags a bit and is slow to navigate
What problems is the product solving and how is that benefiting you?
Benefits are the obvious: unbelievable amount of contact info including mobile numbers. Problems are just that sometimes it has outdated information or can be slow to load.
Recommendations to others considering the product:
Double check contact info with LinkedIn, to ensure it is up to date and they are still at their presumed companies/roles.


    Banking

Pretty Decent platform for Database

  • December 03, 2020
  • Review provided by G2

What do you like best about the product?
I a few things about Zoom:
-The layout of the information is good.
-Easy to find who reports to whom
- I really like the fix it option and the quick response time on them.
What do you dislike about the product?
I'm still struggle with a few big accounts, for eg Intel is not available in zoominfo.
Secondly, the integration in salesforce is good but really difficult to use. when i'm building accounts for campaigns, i struggle between the SFDC integration and the google ext for Zoominfo.
right now building accounts is the biggest nightmare. Too many issue that need to be fix.
Also by the info is not recent. i constantly have to check linkedin to make sure if the person still works with the company or not.
What problems is the product solving and how is that benefiting you?
Building database for campaigns. All the people are can be found on this platform. Its definitely really good.
Recommendations to others considering the product:
Yes, definitely


    Renee P.

Upbeat walk through of platform

  • December 03, 2020
  • Review provided by G2

What do you like best about the product?
It was great to be able to learn the platform in an engaging way. Wade was very animated and made the hour of training go quick. He new the platform well and was able to answer all questions and navigate easily.
What do you dislike about the product?
I wish we would have had time to see the new parts of the tool we added on with our upgrade such as intent and websights.
What problems is the product solving and how is that benefiting you?
From a marketing perspective, we are trying to give sales visibility into the time of companies that have an interest in the type of software that we offer. Also, trying to get visibility into which companies are on our website. Hoping to be able to get rid of another tool that gives us this visibility and move fully into ZoomInfo.


    Matthew K.

Data = Confidence to Pick Up the Phone & Make the Next Connection

  • December 03, 2020
  • Review provided by G2

What do you like best about the product?
Their platform helps us ramp up sales hires fast, but I specifically like that it integrates with our Salesforce environment.
What do you dislike about the product?
There is a lot of growth, change, and acquisition activity happening within the ZoomInfo ecosystem right now. That doesn't always create a consolidated customer experience.
What problems is the product solving and how is that benefiting you?
ZoomInfo helps with sales growth line ramp and quota achievement. It also helps maintain a clean and accurate CRM.


    Computer & Network Security

Great source for contact info and leads!

  • December 03, 2020
  • Review provided by G2

What do you like best about the product?
Initially, I used ZoomInfo solely for getting contact info for my target accounts. While they are great at this, and it's still my #1 use case, I have recently found huge value in looking at companies Technology stacks for my competitors and for solutions where I know we have tight integrations. This, combined with their alerts on scoops, gives me something immediately to talk about when I get a prospect on the phone.
What do you dislike about the product?
The only thing I dislike is the fact that my company won't upgrade to the new version that provides more mobile numbers and has a larger set of contacts.
What problems is the product solving and how is that benefiting you?
Going into a meeting armed with the information I can get from ZoomInfo definitely sets me apart from my competitors and lets my prospects know I've done my research. Additionally, their customer service has been outstanding in helping me finding information and providing tutorials to help me easily take advantage of their more advanced features. ZoomInfo definitely helps me get to the decision-makers faster, and helps me prioritize my outreach based on where I know there is a good fit for the products I'm selling. I couldn't do my job without it!


    Computer Software

Game Changer for Cold Prospecting

  • December 03, 2020
  • Review provided by G2

What do you like best about the product?
I enjoy the feature to track businesses and get alerts when there are any pertinent updates that may be a compelling event for you to reach out and leverage.
What do you dislike about the product?
There is a slight breach in the integrity of data due to attrition of employment for potential prospects, there is limited data for some smaller companies (not sure if there is a way to request ZoomInfo to cultivate data for them, but that would be amazing), and I dislike the fact that I cannot configure the "Scoops" widget to tailor what information comes across it.
What problems is the product solving and how is that benefiting you?
Solving the problem of finding prospects to sell to. It is quite valuable to have a prospects cell number, especially this year considering the mass work from home orders. It is a direct line of communication to who I want to speak with.


    Jack R.

Breaking into accounts with ZoomInfo

  • December 03, 2020
  • Review provided by G2

What do you like best about the product?
Access to:
email cadences/patterns
Direct phone numbers so I'm not wasting time convincing gatekeepers to pass me through to prospects
Great insight on decision makers and organizational hierarchies within different company divisions. I prospect into engineering and DevOps teams, and there can be some confusion on different roles/responsibilities. ZoomInfo does a solid job of breaking down hierarchies to help me investigate target champions/prospects
What do you dislike about the product?
When it comes to the technologies tab, I've noticed that the data they provide can be pretty inaccurate (cloud hosting services, micro-service tools, etc..)
What problems is the product solving and how is that benefiting you?
Gaining contact information and finding target champions


    Erik R.

Great Prospect insights

  • December 03, 2020
  • Review provided by G2

What do you like best about the product?
The system and features are very easy to use for the most part and provide a wealth of information of potential prospects and even a deeper dive on our current customers that allow us to use a wide variety of ways to find the right customers and potential customers.
What do you dislike about the product?
So of the upload and connection points to CRM have been a bit tricky but the ZoomInfo team is always great with helpful advice and ensuring that any needs or questions are handled in a timely fashion to keep us moving forward.
What problems is the product solving and how is that benefiting you?
We needed deeper knowledge and demographic data to help drive sales and marketing programs. This has allowed us to reach more prospects faster and continue to stay up to date with our customers as we develop them from new accounts into potential long standing customers.


    Joe N.

The best

  • December 03, 2020
  • Review provided by G2

What do you like best about the product?
Quality of data, mobile numbers, ease of use, quality of support
What do you dislike about the product?
Nothing to speak of here. Anything I don't like is minimal and they are iterating on it
What problems is the product solving and how is that benefiting you?
Combined with Outreach, zoominfo has helped us have more conversations at a time where prospects are harder to reach than ever
Recommendations to others considering the product:
Don't try to cut costs by piecing together data from other sources. The ROI is clear