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8,399 reviews
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External reviews are not included in the AWS star rating for the product.


    Information Technology and Services

ZoomInfo is a powerful tool allows me to prospect efficiently

  • December 02, 2020
  • Review provided by G2

What do you like best about the product?
ZoomInfo pain point scoops are very accurate with what companies areexperiencing. The ability to prospect and drill down the subsidiary and office location is crucial for my outbound efforts.
What do you dislike about the product?
ZoomInfo's reachout function is great, the only problem I see is with prospects who have accolades and certifications in their LinkedIn name (PMP, HRIS, etc.) arent able to be pulled up in the extension. Instead it auto-generates their ZoomInfo profile with a predicted email.
What problems is the product solving and how is that benefiting you?
ZoomInfo is helping me get in touch with the right decision-makers at an organization with their correct information.
Recommendations to others considering the product:
ZoomInfo is great for sales prospecting and lead generation/qualification


    Information Technology and Services

Great tool, wish there were tighter integrations with Chrome plugins

  • December 02, 2020
  • Review provided by G2

What do you like best about the product?
Direct dials, Company overview in a central location, ability to make research requests.
What do you dislike about the product?
The inability to access ZoomInfo Reach chrome plugin with our legacy DiscoverOrg license.
What problems is the product solving and how is that benefiting you?
Account territory planning, prospecting research, understanding at a high level of accounts and industries
Recommendations to others considering the product:
Tighter integrations with 3rd party data sources i.e. chrome plugin could use some improvements for ease of use and compatability with linkedin and SFDC


    Mohamed A.

Best Contact database

  • December 02, 2020
  • Review provided by G2

What do you like best about the product?
The technology insights are helping a lot
What do you dislike about the product?
Event Information can be a little more clear.
What problems is the product solving and how is that benefiting you?
The correct mobile numbers have helped me to reach out to the prospects. Having more information about the contact and the account is helping me a lot.
Recommendations to others considering the product:
One of the best business contact database


    Construction

So helpful!

  • December 02, 2020
  • Review provided by G2

What do you like best about the product?
Zoom is easy to use and reliable! It is a tool I use everyday that really helps my sales process. I connect with more people because of Zoom and can't imagine not having it!
What do you dislike about the product?
Nothing comes to mind! i have nothing else
What problems is the product solving and how is that benefiting you?
It helps me connect with more people, get people's cell phones and find emails.
Recommendations to others considering the product:
login in salesforce isn't great. always have to login when i am in SF and it's annoying


    Staffing and Recruiting

Accurate information, easy to use, great source of new leads.

  • December 02, 2020
  • Review provided by G2

What do you like best about the product?
Being able to export leads directly into my CRM (salesforce) makes my life so much easier. This cuts my time in half without having to manually plug everything in myself. I love how it scrubs relevant information based on when someone leaves a company. It tells me when that information was last updated.
What do you dislike about the product?
Sometimes the data is incorrect, direct dials are actually separate locations. Honestly there's not really much I don't like. Maybe I wish there were more videos to watch to learn about other ways of using zoom. I'm pretty confident my company doesnt use Zoom to it's full potential.
What problems is the product solving and how is that benefiting you?
Sourcing new leads to chase, eliminated much of the manual footwork needed for success.
Recommendations to others considering the product:
Try it out first and ask a ton of questions


    Computer Software

Finding direct phone numbers made easier

  • December 02, 2020
  • Review provided by G2

What do you like best about the product?
The ability to find direct phone numbers when we only have a corporate number. Org charts of the titles I want to reach.
What do you dislike about the product?
I can't think of any downsides to using the tool. I like it all.
What problems is the product solving and how is that benefiting you?
Finding the right contacts within an organization. I was able to find decision-makers when I only had the interest of someone who was not the right title to make a decision.


    Telecommunications

sales development

  • December 02, 2020
  • Review provided by G2

What do you like best about the product?
exporting contacts to outreach or salesforce
What do you dislike about the product?
wrong contact information that wastes time
What problems is the product solving and how is that benefiting you?
efficiency & speed when it comes calling prospects
Recommendations to others considering the product:
n/a


    Logistics and Supply Chain

A Great Sales tool and Amazing Team Support

  • December 02, 2020
  • Review provided by G2

What do you like best about the product?
Our Customer Success Manager, Bash Menzalji, has really made the onboarding and adoption a success for us. Not only does he follow up to make sure we're utilizing the tool as best as possible, but he makes sure to connect us to the correct people for additional training, technical support, etc.

For the tool itself, the integration to Salesforce was super easy and the contact information that it gives is just so robust compared to similar tools we've used in the past.
What do you dislike about the product?
There is really nothing that I can say that I dislike about ZoomInfo at the moment.
What problems is the product solving and how is that benefiting you?
Prospecting for new clients is always a challenge, but even more so during the current pandemic. Having a tool like ZoomInfo, coupled with our own creative Sales initiatives, has really helped us reach out to the correct people.


    Troy J.

ZoomInfo Helps Us Get Meetings!!!

  • December 02, 2020
  • Review provided by G2

What do you like best about the product?
I like that it's user friendly and easy. The fact that it integrates with SFDC to import is huge! My team has been able to streamline the processes and hit our end goal of meetings. Also, you can use ZoomInfo director from the salesforce connector all in 1 place to find contacts.
What do you dislike about the product?
At times there are some missing contacts compare to other platforms.
What problems is the product solving and how is that benefiting you?
We needed to get better contacts to get more meetings. With Zoom, we were able to have visibility into more contacts which has led to more meetings which = more sales. They have sales "scoops" that give us insight into projects and initiatives within our territories for comapies.


    Patrick S.

Is there anything better? I sure haven't found one.

  • December 02, 2020
  • Review provided by G2

What do you like best about the product?
Easy to use. Love the Chrome extension. Highly accurate. If it isn't correct, there is an easy way to notify their team. I love their Scoops and Insights and the ability to find similar "best customers" based on my criteria.
What do you dislike about the product?
Chrome extensive can be wonky sometimes when working with Salesloft. Doesn't transition to new prospect immediately.
What problems is the product solving and how is that benefiting you?
Numbers,emails change. People leave companies. My team needs real time, quick accurate contact info on to the people they are trying to connect with.