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    Information Technology and Services

Accurate data makes your Sales life so much easier!

  • November 25, 2020
  • Review provided by G2

What do you like best about the product?
When I need correct phone numbers to call my customer contacts, I can depend on ZoomInfo to provide that data. I also love to read the scoops to give me ideas on which of our services I will call and offer my customers.
What do you dislike about the product?
Every now and then the job titles of contacts are not as up to date as I find on Linkedin.
What problems is the product solving and how is that benefiting you?
I am able to locate more accurate phone numbers in ZoomInfo than our Salesforce system has. I can locate additional contacts working in IT which is my target group to work with.
Recommendations to others considering the product:
Take the courses in the Zoom University - they are fantastic!


    Josh R.

Good for prospecting, finding contacts, and efficiently building out call lists

  • November 25, 2020
  • Review provided by G2

What do you like best about the product?
ListMatch - allows you to important lists of prospect accounts and quickly pull a list of all contacts
What do you dislike about the product?
Wrong numbers, not updating people who are no longer with an organization (especially when it had been for years)
What problems is the product solving and how is that benefiting you?
Finding valid contacts, building out lists gives more time back in the day
Recommendations to others considering the product:
There are a lot of different tools you just have to find what works for you


    Computer Software

ZoomInfo really helps me connect

  • November 25, 2020
  • Review provided by G2

What do you like best about the product?
Zoominfo allows me to contact people the way they want to be contacted, by phone, email, LinkedIn, and in these times, having access to mobile numbers is very valuable.
What do you dislike about the product?
No database is going to be perfectly up to date, but the more and more accurate the data, the better! It's very helpful when people who have moved on have been removed/updated.
What problems is the product solving and how is that benefiting you?
During COVID, ZoomInfo has allowed me to reach out to people on mobile, often the only way they can be reached. This is invaluable.
Recommendations to others considering the product:
For me, one sale makes it worth it.


    Matthew G.

Accurate, consistent data

  • November 25, 2020
  • Review provided by G2

What do you like best about the product?
ZoomInfo provides consistently accurate data, which has driven a tangible impact on my sales results over the past year in prospect calls and leads converted. It is a great tool to use for understanding org charts and hierarchies within organizations for prospecting and broader account intelligence.
What do you dislike about the product?
At times the ZoomInfo user interface can be cumbersome to use, with so many filters and ways to navigate to the same set of information. It would also be beneficial to have the ability to export contact lists to CSV files for easier use for campaigns in email marketing tools such as Yesware.
What problems is the product solving and how is that benefiting you?
Driving opportunity creation through list building at prospect organizations and expanding contact reach within existing customer base.
Recommendations to others considering the product:
I recommend becoming ZoomInfo certified to best understand the full suite of tools available to you. There is a lot to uncover within the product and ZoomInfo provides a significant amount of training resources to best get the your users ramped and using the product to the best of its abilities.


    Steven B.

Really Helpful information

  • November 25, 2020
  • Review provided by G2

What do you like best about the product?
How comprehensive the org structures are is really helpful when trying to work the organization. The revenue data is more accurate than other providers, and the intent data is really really helpful for my team.
What do you dislike about the product?
There isn't too much to dislike. I think that the interface is fairly intuitive but the integration with salesforce does not stay logged in, you must log back in each day.
What problems is the product solving and how is that benefiting you?
Finding cell phone numbers, finding other contacts, importing contact information to salesforce easily. Our team uses Zoominfo regularly if they are ever curious to know anything about the companies that they are working with.
Recommendations to others considering the product:
Make sure you consider when you need the data to be enriched, as many enrichment tools are unable to perform real-time enrichment. I would make sure to go through a trial period for this product prior to making any purchases.


    Divya J.

Zoominfo is really a great platform for various data users.

  • November 25, 2020
  • Review provided by G2

What do you like best about the product?
Able to find the right prospects and insights about the companies across various regions. Filters are very apt and useful. I use it for business development and marketing activities. Apt and updated data is available. Contacts are easily available for various sectors across globe. Zoominfo can easily be integrated with various other platforms. Organizations information is available and can used for your reference, if required . Efficient and effective data is available for different professional users.
What do you dislike about the product?
Sometimes the location filter don't work properly but this is rarely. Apart from that each and every thing in Zoominfo is perfect. Otherwise if you apply various other filters as per your preference and requirement , it works well.
What problems is the product solving and how is that benefiting you?
With the help of Zoominfo , I am able to extract the right information in various formats and it has user friendly interface.
Complete mapping of the accounts is done through Zoominfo. I use it for market intelligence also.
Data can be exported easily to other platforms like HubSpot, excel and other formats. All the relevant stakeholders can be mapped easily and their information like email id, business contact, phone and mobile number , and their location is available for reach out so that good sales pipeline ca n be achieved .
Recommendations to others considering the product:
I would highly recommend people to opt for this platform in order to maintain a strong database and effective pipeline and also it can be used for Market insights and updated company information.


    Kenneth G.

Greatly enhance contact details

  • November 25, 2020
  • Review provided by G2

What do you like best about the product?
The added details are great and the Chrome extension is extremely convenient.
What do you dislike about the product?
Having more people in the data base is always better and some of the info is outdated but not too much.
What problems is the product solving and how is that benefiting you?
Increasing my connection rate to desired prospects
Recommendations to others considering the product:
Use the scoops and the Chrome extension. They are excellent features. The list building capabilities are excellent


    Kris G.

Provides the key contacts you need

  • November 25, 2020
  • Review provided by G2

What do you like best about the product?
I like being able to get the details of the contacts that I need almost immediately
What do you dislike about the product?
The search colors all fade into each other and make it difficult to know where to go on the page.
What problems is the product solving and how is that benefiting you?
The problems that I have solved include those in which I need to find the key contacts at my target accounts.


    Computer & Network Security

Pretty good tool, implementation a breeze and onboard team rocks!

  • November 25, 2020
  • Review provided by G2

What do you like best about the product?
The tool is intuitive and it was very easy to get started once the subscription was active. The onboard team took over and helped answer any questions I had (and I had a lot) and provided additional information that I requested. Our trainer was spot on in training the team focusing on what mattered most which was appreciated. From an Admin perspective, it was also incredibly easy and seamless to provision user licenses and integrate the tool into Salesforce. I have had to integrate other competing tools to Salesforce in the past and it was never as easy as integrating ZoomInfo.
What do you dislike about the product?
I have run into contact records that are found to be older than I would like them to be, including people who are no longer at the company. But when you do come across that, you can submit a request to remove which is helpful. I would like to see more UK contacts made available but I understand that could be more challenging due to GDPR. I don't like that the search functionality doesn't have the ability to add negation (this, but not that) as I've created lists that include contacts that I don't want but they fit some of the criteria somehow.
What problems is the product solving and how is that benefiting you?
The problems we are solving using ZoomInfo include: 1) Providing Sales with a tool to easily identify their targets and obtain contact info, 2) Ability to watch target companies to reach out to when they have an interest, and 3) Providing marketing the ability to efficiently enrich the database and a low cost per contact.

The tool is intuitive and without training Sales Reps were able to get into the system and build lists quickly. Marketing was able to quickly identify targets to enrich target accounts in Salesforce and thus able to utilize in our marketing automation system.


    Vince C.

Best Platform Available for Corporate Contact Information and Business Development

  • November 24, 2020
  • Review provided by G2

What do you like best about the product?
With ZoomInfo, I can collect the business contact information on nearly anyone I like, in any market. I can find corporate emails and direct corporate phone numbers that allow me to work around gatekeepers. ZoomInfo has a very good search tool to collect specific data in bulk and also gives direct insight into company size and structure. It is the best tool out there for anyone who is looking to develop new business because it has all the data and all the tools to make business development efforts as simple as possible.
What do you dislike about the product?
Dislike? I wish ZoomInfo had a better database of cell phone numbers in the contacts provided. Also, sometimes when using the search tool I feel the information isn't specific enough to what I'm looking for.
What problems is the product solving and how is that benefiting you?
I'm solving the issue of being able to develop accurate business development lists and the ability to integrate directly into the sales platform we use.