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8,398 reviews
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External reviews are not included in the AWS star rating for the product.


    Public Safety

New way to work

  • November 24, 2020
  • Review provided by G2

What do you like best about the product?
How quickly and accurate finding contacts are and great way to push out e-mails quickly. The descriptions on the companies are very helpful along with ability to narrow down point of contacts.
What do you dislike about the product?
Customer service is very slow to respond and hard to get to the right people to assist.
What problems is the product solving and how is that benefiting you?
Reaching the correct person quickly is essential and Zoom allows you to search specific titles.


    Computer Software

Great platform for finding mobile numbers

  • November 24, 2020
  • Review provided by G2

What do you like best about the product?
I like the user interface along with the large number of mobile numbers available on Zoominfo.
What do you dislike about the product?
I don't have much to say in terms of what I do no like. I think the platform is great!
What problems is the product solving and how is that benefiting you?
Contacting more prospects which Zoominfo has been a great help with considering the amount of mobile numbers available.


    Computer & Network Security

Great website for gathering cell #'s

  • November 24, 2020
  • Review provided by G2

What do you like best about the product?
I like that cell number are available as more people are working from home
What do you dislike about the product?
Sometimes the data is bad when it comes to cell #'s
What problems is the product solving and how is that benefiting you?
I am booking more meetings which allows me to meet my quota


    Ben W.

Dolphins Review

  • November 24, 2020
  • Review provided by G2

What do you like best about the product?
The plethora of up to date information at our disposal. Another huge benefit is finding contact information for high level prospects. I recently learned more about "Scoops" and have been able to access info I never thought possible.
What do you dislike about the product?
Nothing really. The new interface took a little time to adjust to but once you got used to it, it proved to be much more efficient.
What problems is the product solving and how is that benefiting you?
Prospecting new targets in the region - finding new director level and above prospects. Companies expanding in the region, etc. Contact management, finding multiple contacts within companies, etc.
Recommendations to others considering the product:
ZoomInfo is easy to use and straightforward for lead generation and prospecting. The data is accurate and reliable. It has been extremely beneficial for finding new prospects and provides a limitless amount of information


    Hamza K.

Hamza Khan from Leyton

  • November 24, 2020
  • Review provided by G2

What do you like best about the product?
I like the easy integration with SalesForce. Good leads, easy click.
What do you dislike about the product?
I feel like the UI/UX can be a little better. Although it is easy to learn the tool, the slider on the side tab is always hard to expand and close. It is quite pricey but it is cost effective for bigger companies. I use to do lead generation for smaller companies. Although the leads are great, its not affordable unless the company is established.

One of the most important benefits of this strategy is increasing sales of your products or services. Businesses that use lead generation are more likely to make more sales by turning leads into full-fledged customers. As a result, this can also increase the profit margins of the business. I used a lot of tools but would not use it even though I know it good.

Sometimes I wish it was a little accurate. With Revenue and what not. But I cannot complain others wise
What problems is the product solving and how is that benefiting you?
Personal contact numbers and, understanding the company structure.

I have been able to get better vetted leads and under
Recommendations to others considering the product:
its a grea products


    Information Technology and Services

Essential business intelligence tool!

  • November 24, 2020
  • Review provided by G2

What do you like best about the product?
Deepest level of comprehensive contacts per company - bar none!
What do you dislike about the product?
Separation of the legacy DiscoverOrg platform from the new ZoomInfo portal. This affects price considerations from employees to issue a less powerful option with budget constraints in mind but not the actual needs of Sales.
What problems is the product solving and how is that benefiting you?
The ability to reach more corporate decision makers who are now only reachable by cell / mobile as their desk phones are being used only for voicemail. I know more contacts and have more ability to reach them especially with WFH being the present norm.


    Computer Software

Great for Account Based Selling

  • November 24, 2020
  • Review provided by G2

What do you like best about the product?
The amount of data available on a company and person level.
What do you dislike about the product?
Mobile numbers don't export so you have to manually copy and paste them into a spreadsheet.
What problems is the product solving and how is that benefiting you?
We have recently moved to an Account Based Marketing and Selling (ABM/ABS) approach. I use ZoomInfo to target personas by industry of my sales team's accounts - drilling down into the account insights, news and scoops to inform customized outreach on lower level account targets. My sales team has licenses and also does their own research and personalized targeting for top tier accounts. The personalized outreach has improved conversions for meetings and MQLs.


    Computer Software

Not enough data

  • November 24, 2020
  • Review provided by G2

What do you like best about the product?
I like being able to access KDM and other influencer information simply and easily
What do you dislike about the product?
There are too many companies that return "no results". especially in small to medium size businesses, Zoominfo lacks being able to provide necessary informtion
What problems is the product solving and how is that benefiting you?
prospecting into industry


    Julian I.

Pricey but worth it

  • November 23, 2020
  • Review provided by G2

What do you like best about the product?
Being able to find emails and phone numbers of contacts and adding them to Salesforce with only a few clicks.
What do you dislike about the product?
Not having accurate data. Some companies aren’t in their database and some contacts aren’t accurate (they are no longer at the company).
What problems is the product solving and how is that benefiting you?
Prospecting. From trying to find more accounts/companies to go after, to finding the right contacts that fit our ICP and increasing efficiency around data entry into our CRM (Salesforce). We were able to add ~800 new accounts within just a few minutes and also generate lists to help with targeted demand gen efforts.


    Laura C.

LOVE ZOOM INFO

  • November 23, 2020
  • Review provided by G2

What do you like best about the product?
The ability to gain relevant contacts information including phone and email.
What do you dislike about the product?
That there is much more I can do, but I have not yet figured it out. I would like to use it to track prospecting contacts and have been struggling with this within our current systems. It is my understanding zoom info may also do this so I have a scheduled call.
What problems is the product solving and how is that benefiting you?
Solving problems of getting to decision makers quickly.