ZoomInfo Sales Basic
ZoomInfoReviews from AWS customer
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Great Product....Reliable Data, Intent Data, InBox AI
What do you like best about the product?
The ability to quickly access contact information at almost any company in the world using the Chrome Extension. Intent Data powered by ZoomInfo is also a great function to prioritize your ABM strategy.
What do you dislike about the product?
Every now and then the site is glitchy and will continue to buffer. Sometimes the contact information is not correct, however, if you suggest an update they are fairly quick to update the contact information.
What problems is the product solving and how is that benefiting you?
Discovering companies that I never knew existed and fell into our TAM...Accomplished by viewing "Similar Companies"
and Intent Data Reports.
and Intent Data Reports.
Recommendations to others considering the product:
There might be cheaper solutions out there...But you get what you pay for. Since ZoomInfo and DiscoverOrg have merged, the platform is king.
It has been a great tool so far!
What do you like best about the product?
We have been using ZoomInfo for about two months now, to create call-out lists for our sales reps, it has been a great additional tool in getting the right contact information all the time! it is worth every penny!
What do you dislike about the product?
ZoomInfo allows you to tag data within the platform, unfortunately, it does not allow you to share tags between accounts, it would be helpful to do this.
What problems is the product solving and how is that benefiting you?
Updating our CRM system to have quality and correct data. It has also helped us generate new opportunities and leads.
ZoomInfo Review
What do you like best about the product?
Navigation is good, as well as the picking selective criteria.
What do you dislike about the product?
Like other similar databases, there are times when the information is out-dated. However, it is pretty good. Sometimes the physical location of the employee is the corporate location - again, all these databases are limited.
What problems is the product solving and how is that benefiting you?
No real problems. I like it.
Recommendations to others considering the product:
ZoomInfo has better email addresses than other platforms I have used.
Still the Best for Data Quality with vast Quantities but Sales and Service Suck
What do you like best about the product?
Data quantity and quality as it is by far the largest amount of data and has pretty good quality for having so much quantity. Mobile numbers and direct lines are the main value. They also supposedly verify all emails using neverbounce but we have not found that to be the case as many still bounce. We love the email alerts of all the new people that matched our saved search criteria. Problem is you cant see them all in a list that can be exported to Salesforce has to be a CSV and that list does not match the emails.
What do you dislike about the product?
sales and service approach and lack of support. They lie to you and then try to cover up the lie with more lies. The crazy part is they don't need to just state the truth and show your data is best. Especially with all the new features they keep releasing and the acquisitions there product is superior. Bad email quality as many emails still bounce event though they are supposedly verified in neverbounce. Lots of prodcuts are disjointed and their is not a streamlined approach to moving from one to the other. Would love to see bulk export to Salesforce/Outreach of new leads from email reports that matched saved searches.
What problems is the product solving and how is that benefiting you?
appending of existing and inbound data, and new lists for emailing and cold calling. We also use the Form product to help people not have to enter more than their email address if Zoominfo has all the other details we need.
Recommendations to others considering the product:
negotiate hard with sales as they will treat you horribly so might as well take as much commission away as you can.
ZoomInfo is a gamechanger
What do you like best about the product?
It allows me to prospect without limits.
What do you dislike about the product?
Sometimes the contact information isn't correct or hasn't been updated.
What problems is the product solving and how is that benefiting you?
I am able to put together entire marketing campaigns and target industries/companies/companies using certain technologies. It gives me information that allows me to personalize my approach in reaching out.
Great leg up!
What do you like best about the product?
I like how easy the connection from Zoominfo to SalesForce is to manage.
What do you dislike about the product?
I dont like that I have to setup the import data sets multiple times.
What problems is the product solving and how is that benefiting you?
We are trying to find the decision makers quicker.
We switched to Zoominfo after using one of their competitors
What do you like best about the product?
Access to direct numbers
Data enrichment
Data enrichment
What do you dislike about the product?
Licenses could be easier to spread across org
What problems is the product solving and how is that benefiting you?
Great leads
Onboarding & Training better than any other B2B tool I've ever used
What do you like best about the product?
The onboarding and training process was by far the easiest I've ever used. They started by getting a good understanding of our business and our needs and tailored from there.
What do you dislike about the product?
My only complaint so far is the accuracy of data. We specifically use email addresses and they tend to come back with only 80% accuracy. I understand this is the nature of the data, but this seems to be less accurate than the 92% we were sold on.
What problems is the product solving and how is that benefiting you?
We are able to easily and quickly fill the top of our marketing funnel. While our sales process is longer, in the first few months we've seen some success with sales & marketing engagement.
Recommendations to others considering the product:
Have your goals & KPIs in mind for use.
Loving insights so far.
What do you like best about the product?
Zoominfo Insights has been incredibly helpful.
What do you dislike about the product?
There isn't much to say that isn't positive about Zoominfo.
What problems is the product solving and how is that benefiting you?
We are now reaching potential customers at the right time.
Recommendations to others considering the product:
Zoominfo is the best tool for finding who to reach out to and when.
Fantastic Tool With Amazing Customer Support
What do you like best about the product?
The enablement for this tool is great. For new users, a tool with these capabilities can be a bit daunting to use but the enablement provided at go live and the training collateral that the user homepage directs people to is fantastic. The challenge with a lot of tools nowadays is that their features are great but with no enablement it's hard for a user to rely and adopt them in their process. By addressing this gap, Zoominfo has become a "go to" tool for me and my orgs.
What do you dislike about the product?
The exporting into CRM feature is great but there are some minor gaps in it that I dislike quite a bit. There are a lot of data points you can filter on when building a list but when it's time to export that into your CRM not every data point can sync over and you'll need to rely on doing a mass excel enrichment export. I will say that it's only a few data points and the team has been great at either finding a work around or solving it in the platform.
What problems is the product solving and how is that benefiting you?
Solving our ability to go after our TAM and enabling our team to focus on prospecting activity rather than researching which accounts to strategically target. The benefit here is the time saving we've been able to build in the early sales prospecting phase.
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