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8,398 reviews
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    Timothy M.

Great product, great support!

  • November 19, 2020
  • Review provided by G2

What do you like best about the product?
Powerful tool, great filters that allow me to get the type of contacts that I need.
Support is above and beyond. Brooke Thompson is out support point of contact, does great work. Very respnsive
What do you dislike about the product?
nothing, great tool. very happy. Been solid so far.
What problems is the product solving and how is that benefiting you?
bad data, bounce back, poor filters. All those issues solved


    Information Technology and Services

Great

  • November 19, 2020
  • Review provided by G2

What do you like best about the product?
Great access to contact information, super easy to search, and easy to import into CRM.
What do you dislike about the product?
Not as well organized as Discover.org. Wish they were just consolidated into the same product.
What problems is the product solving and how is that benefiting you?
I need to find contact information for sales calls.
Recommendations to others considering the product:
Not a lot...you'll still need Doiscover.org too.


    Staffing and Recruiting

Jaime Gobel is Terrific

  • November 19, 2020
  • Review provided by G2

What do you like best about the product?
Ease of use, quality data & company Scoops
What do you dislike about the product?
I don;t dislike anything about the technology
What problems is the product solving and how is that benefiting you?
Connecting with New Prospects & gaining timely customer insight & data


    Construction

great data, great Andrea Caffee

  • November 19, 2020
  • Review provided by G2

What do you like best about the product?
1. search parameters to find target contacts combined with export feature
2. customer support (andrea) is always available to not only troubleshoot but also consult to help us maximize the platform
What do you dislike about the product?
better boolean searches, just liked linkedin
What problems is the product solving and how is that benefiting you?
1. cell phone, direct and email of target contacts
2. awareness of product and service
Recommendations to others considering the product:
review full suite of offerings, discuss in detail your needs and confirm that proposal solves, review data integrity and quantity against similar databases in the market


    Kimberly C.

ZoomInfo

  • November 19, 2020
  • Review provided by G2

What do you like best about the product?
What I like best about ZoomInfo is that it allows me to easily prospect and reach out to people so that I can do my job effectively. It is also nice that ZoomInfo integrates with the other tools that I use on a daily basis.
What do you dislike about the product?
The only thing I dislike about ZoomInfo is that I often find that contacts don't have the correct contact info or they are missing email addresses/phone numbers.
What problems is the product solving and how is that benefiting you?
The problem I am solving with ZoomInfo is being able to reach out to contacts that I can't find information on from the Internet. The benefits I've realized is that I can communicate with a lot more people because of this tool.


    Christopher S.

Review of Zoom and Andi Kohen

  • November 19, 2020
  • Review provided by G2

What do you like best about the product?
Client data and detailed information about the company, technology, directives, and contact info.
What do you dislike about the product?
Not much at all, other than when a target account or contact is not in the platform database.
What problems is the product solving and how is that benefiting you?
Providing my sales team with a methodical and effective resource to properly prospect.
Recommendations to others considering the product:
Great tool IF used. Must continue to train sales team, refresh, and reminders are a must for it to be successful.


    Abigail C.

ZoomInfo/DiscoverOrg is my #1 resource for account profiling, contact mining and discovery!!

  • November 19, 2020
  • Review provided by G2

What do you like best about the product?
I really value the vast account contact information per account, especially for direct-dial and email info for contacts.

Quite frankly, I have not come across another tool in the marketplace that provides users with such an enormous amount of quality information on not just accounts, but contacts, the technologies and financials, and market opportunity triggers.
There are so many things I appreciate and value about this tool that I don't know quite how to cover everything in such a short feedback post. As a "super user", I would love to continue using this tool, and have been trying to advocate internally at Oracle for our user entitlement licenses to be returned.

Please share any insight and recommendations to help the case.
Thank you,
Abigail
abigail.campestre@oracle.com
What do you dislike about the product?
This is a really particular complaint, because there isn't anything mentionable that I "dislike", so I had to really search for something to say here.
If I must specify a dislike, I wish I was able to have the option for a "view all" under the "employees" tab, as opposed to maxing out at viewing 100 contacts. Sounds like a lot, but for unique purposes and faster searching, the ability for "viewing all" would be much more useful.
What problems is the product solving and how is that benefiting you?
The #1 benefit I've gratefully realized with ZoomInfo/DiscoverOrg is saving hours of time contact mining for my job. As an account manager for hundreds of accounts, this tool has made a life-changing and career-changing difference in productivity and efficiency.
I was able to cross-reference and identify invalid information in our own CRM , update the info, or submit an update to Zoom for their own update.
Recommendations to others considering the product:
My recommendation to others considering ZoomInfo is, at the end of the day, there is no comparison to the value you will receive from ZoomInfo. You will not regret contracting with this company and the level of insights you receive are one in a million.


    Tim L.

Prospect Smarter Not Harder

  • November 19, 2020
  • Review provided by G2

What do you like best about the product?
ZoomInfo allows me to build out account-based prospecting lists quickly and at scale. The integration with SalesLoft allows me to export account and contacts and immediately add them into sales cadences for outreach.
What do you dislike about the product?
I haven't really ran into any major issues. However, I have noticed on a few occasions that a contact couldn't be added to SalesLoft, even though they did have a business email address. It was marked as 'supplemental' which I believe typically refers to a personal email address. I can still add them manually, but it takes a little more time.
What problems is the product solving and how is that benefiting you?
At Interactive Offers, we have a specific vertical approaches and ZoomInfo allows me to build out appropriate account and contact lists for the specific vertical I'm working on. It has saved me a ton of time in my prospecting and allowed me to spend more time focusing on accounts I'm already engaged with.


    Kenny J.

Gets the job done!

  • November 19, 2020
  • Review provided by G2

What do you like best about the product?
The Reachout Feature helps quickly draw lead info that i need
What do you dislike about the product?
Copying contact details is not slick. I wish my relevant fields were better layed out
What problems is the product solving and how is that benefiting you?
Getting leads to cold call is at the core of my job and Zoominfo helps me get there without dropping a sweat
Recommendations to others considering the product:
If you're looking at Sales Navigator, give Zoominfo a shot first


    Matt D.

Fantastic source of information

  • November 18, 2020
  • Review provided by G2

What do you like best about the product?
I enjoy the Opp Alerts, Similar Companies and direct connection to LinkedIn. All of these features help me to prospect new logos. I have used other search platforms and nothing compares to Zoom Info. The Account Management Team has been very easy to work with - always available and able to help me and the team with any questions that we have about the platform and services of the tool.
What do you dislike about the product?
The only challenge that I have seen is some incorrect information ever now and again - but, it is easy to hit the "fix it" button and get the info updated for a contact!
What problems is the product solving and how is that benefiting you?
Zoominfo has provided me direct contact information for potential clients - including email address and phone number. Without this tool, I would try to leverage other social networks, not nearly as effective.