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    Darien S.

Highly Recommend

  • October 21, 2020
  • Review provided by G2

What do you like best about the product?
The ability to locate the Decision maker and contact info sets Zoom Info out among its piers.
What do you dislike about the product?
I don't have negative feedback regarding the company.
What problems is the product solving and how is that benefiting you?
It eliminates a lot of time researching and cold calling by providing the contact information needed prior to solicitation.


    Telecommunications

it was great

  • October 21, 2020
  • Review provided by G2

What do you like best about the product?
support is always there for me to answer questions or update users as needed
What do you dislike about the product?
nothing they are great people to work with
What problems is the product solving and how is that benefiting you?
just finding more leads - this survey is pretty annoying though - why are you making me add word and not say exactly what I want to say - then the whole login thing - why can't I just sign in with DO/Zoominfo information - I am not likely to take it again nor am I likely to continue to feel great about the company when this is harder than it should be - it's the wrong way around - support should be more difficult than the survey.
Recommendations to others considering the product:
this survey is starting to get on my nerves - never had one that was so annoying - take a picture of my screen - are you kidding - how about proof that this is not a scam of some sort trying to collect other information you are not supposed to have - then it jumps past questions and says questions were missed - yep because your scroll is off - then it still says questions were missed even though everything is answered


    Research

DiscoverOrg (now a part of ZoomInfo) has been very helpful

  • October 21, 2020
  • Review provided by G2

What do you like best about the product?
Ease of access to the info on DiscoverOrg and easy to search by criteria as specific or detailed as we need.
What do you dislike about the product?
Over time, the quality of info has gone down - how often it's updated and the number of bounces in emails seems to have gotten worse.
What problems is the product solving and how is that benefiting you?
We are using it to gather contact info for marketing and sales outreach. Saves a ton of time versus trying to generate organically or put things together drawing from several sources. DiscoverOrg has proven to be a one-stop solution for our contact info searches.


    Marketing and Advertising

User friendly - but isn't always updated

  • October 21, 2020
  • Review provided by G2

What do you like best about the product?
I like that I can type in most companies and find information on them.
What do you dislike about the product?
The information presented, isn't always up to date. So the employees/personnel contacts aren't 100% accurate.
What problems is the product solving and how is that benefiting you?
It's great for finding a new contact at a company you haven't had interactions with before. Especially for prospecting and trying to form new partnerships.
Recommendations to others considering the product:
It's a great tool, especially for sales and prospecting, but it isn't always correct. Maybe try other sources of prospecting in addition to ZoomInfo.


    Financial Services

SpyWare for Businesses

  • October 20, 2020
  • Review provided by G2

What do you like best about the product?
Nothing, there's no way to un-install the software. I had to quarantine the files.
What do you dislike about the product?
They had a public facing server that revealed our entire companies domain contact information to the web. This includes e-mails, cell phone numbers, faxes, time with the organization, etc. Basically a social engineers wet dream. We've been under attack ever since. Seriously Zoominfo, secure your servers. Not to mention, I'm not even sure how they installed the service on our domain. They state they can only install and pull your domain information if you allow it, by "creating an account". Well guess what? I did a password recovery from every e-mail on our domain and nothing was returned. We are a financial business and we most definitely did not allow it. This is SpyWare for businesses and the installation was unauthorized.
What problems is the product solving and how is that benefiting you?
We're under attack because of them. There is no benefit, only continual nightmares from this day forward, or until I switch our domain name and website. We have so far received over 4,000 virus attempts, 270,000 phishing e-mails and constant attempts against our Firewall. This is a horrible company for doing what they do. DO NOT trust them! I've been in the IT field for 32 years, have handled Data Breaches, Ransomware takeovers, SAN to SAN migrations, Firewall support & implemented Full Business Installations. I have saved companies millions of dollars and accomplished 1000's of projects successfully. So believe me when I say, ZoomInfo isn't a good thing.


    Shalini A.

RainKing Online Review

  • October 20, 2020
  • Review provided by G2

What do you like best about the product?
The database accuracy is up to the mark.
What do you dislike about the product?
for the small enterprises the accurate information couldn't be found
What problems is the product solving and how is that benefiting you?
The issue related to finding of email ids and contact details of the prospects
Recommendations to others considering the product:
The company needing database at a lower cost. Go for it


    JoJo D.

Time saver for lead generation

  • October 20, 2020
  • Review provided by G2

What do you like best about the product?
The ease of intergration with SalesForce.
What do you dislike about the product?
The information is not updated frequently. Many times, when I try to reach out to a prospect that I have found on Zoominfo, I am notified that the employee no longer works with x company.
What problems is the product solving and how is that benefiting you?
Saving time with lead generation to be able to outbound more effectively.
Recommendations to others considering the product:
Don't be afraid to use customer support at Zoominfo. Very help and prompt responses.


    Telecommunications

Intuitive UI, great training support, highly accurate data.

  • October 20, 2020
  • Review provided by G2

What do you like best about the product?
The contact data is accurate, the date it was pulled is transparent and modifiable, and there's no red tape preventing a user from pulling data out of the system (beyond the expected credit usage associated with doing so).
What do you dislike about the product?
The inability to share items like lists and tags with other users.
What problems is the product solving and how is that benefiting you?
Able to more quickly prospect into new companies by reducing the time needed to collect contact information.
Recommendations to others considering the product:
No other recommendations--this survey platform is very odd though. I feel like it was originally meant to be a college test administration platform that morphed into one that administers surveys.


    Information Technology and Services

Off The Charts

  • October 20, 2020
  • Review provided by G2

What do you like best about the product?
The ability to pull accurate contacts with insight within their firms IT environment!
What do you dislike about the product?
I dislike the kick-backs on email blast when not choosing.
What problems is the product solving and how is that benefiting you?
I am able to prospect accurately without wasting so much time.
Recommendations to others considering the product:
If you are having trouble breaking into accounts this is the key!


    Facilities Services

Easy UX and Powerful Data Mining

  • October 20, 2020
  • Review provided by G2

What do you like best about the product?
So far the team has been super enthusiastic and EXTREMELY proactive in getting us set-up and using the platform. I really like the organization and systematic approach to making certain we understand the Zoom Info tool and very important, how to reach a real time person in the event we have a question.
What do you dislike about the product?
Nothing. This is a great tool! It really is easy and has exactly the type of information you can use to identify new potential businesses. Highly recommend!
What problems is the product solving and how is that benefiting you?
Branching out into new essential businesses and using the org chart.