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    Michael D.

Powerful, Easy To Use Contact/Selling Tool

  • August 05, 2020
  • Review provided by G2

What do you like best about the product?
I have been using ZoomInfo since the legacy platform. Upgraded earlier this year. User Interface is very friendly. Contacts are accurate and very useful to our selling team. Like the updated search parameters and new features such as scoops, which can be used to give you alerts on happenings within your watched companies.
What do you dislike about the product?
My only complaint is I wish that I would be able to export a limit of 1 or so individual contacts from each location if a company has multiple locations. So many times I've had to go one by one and find an individual at each location. Luckily, in the new platform their locations and hierarchy feature make this much less painful than in the legacy program.
What problems is the product solving and how is that benefiting you?
Finding the decision makers has been made much easier. Sellers have been able to get a foot in the door, contact data is much more correct. Our campaigns have had more engagement and delivery.
Recommendations to others considering the product:
My advice is that this product can seem a little pricey compared to other platforms especially considering the current economical climate, but rest assured the value you gain far exceeds the initial cost.
Connecting this program to your CRM makes exporting very simple. You can set up custom import rules so as not to override information you have already gathered.
Using web URLs to restrict your results is very helpful and ensures that you get the company you are actually looking for.
You can tag companies and contacts for further sorting later on. Those tags are also searchable.
There are a couple different levels of this program for purchase. We have the Advanced and I highly recommend it over the basic version.


    Computer Software

Unrivaled in the space

  • August 05, 2020
  • Review provided by G2

What do you like best about the product?
Solid, intuitive interface with robust filtering options. Zoominfo makes it easy for marketing to create targeted lists easily and export to relevant marketing automation or sales engagement platforms for follow up. Zoominfo also made an improvement over legacy DiscoverORG by allowing for contact and account suppression. This feature ensures we are not exporting competitor/customer data, saving us time and credits.
What do you dislike about the product?
Data exports can sometimes have undesired results - bad contacts, wrong contacts, etc. This gripe is relatively minor compared to the benefits and quantity of data that can be exported from the platform. The new credit system is also not as beneficial to the customer, as it can cost a good amount if you are a power user, although I understand this was the correct move from a business perspective.
What problems is the product solving and how is that benefiting you?
Identifying potential markets and contacts to generate demand. Zoominfo's huge database of contacts allows us to operationalize outreach at scale that was not possible before.
Recommendations to others considering the product:
I believe Zoominfo will let you do a brief trial. This will allow potential buyers to get a feel for the interface and the quality of data they provide.


    Legal Services

I don't know how other sales people do their jobs without Zoom Info!

  • August 05, 2020
  • Review provided by G2

What do you like best about the product?
The fact that we now have access to mobile numbers. Since working remotely this has been extremely helpful to be able to reach the right people at home!
What do you dislike about the product?
I don't like that I can't search by email. For example, if someone reaches out to me and I have trouble figuring out their cell phone, jurisdiction, title, etc. It would be helpful to search by actual email address.
What problems is the product solving and how is that benefiting you?
Having multiple ways to reach out to a prospect, Direct line, mobile, and email.
Recommendations to others considering the product:
If you are a sales person prospecting, invest in this. It will make your life so much easier.


    esther a.

A whole different sales experience through using ZoomInfo with all the wonderful features

  • August 05, 2020
  • Review provided by G2

What do you like best about the product?
I absolutely love the Intent feature and scoops.

finding emails and contact numbers for the prospective companies has become so much easier and simpler.
What do you dislike about the product?
The profiles of some contacts have not been updated, and you can come across employees that have left that specific company already
What problems is the product solving and how is that benefiting you?
I am able to see exactly what companies are searching for and what their funding level is like. Hence I know which companies are currently best to reach out to


    Chava A.

Love this software! - International sales made possible!

  • August 05, 2020
  • Review provided by G2

What do you like best about the product?
I like that ZoomInfo has an extensive resource of contacts and companies. You can find almost any business or anyone. I do sales internationally and I am able to find contacts worldwide.
I really enjoy the filters which also make lead mining possible!
And being able to then export that information straight into my CRM is next level.
I love the technologies function as it makes my outreach very relevant.
I also quite like the organization tab which shows me reporting lines.
What do you dislike about the product?
Sometimes the contacts are not the most up to date. I always double check a contact against LinkedIn.
I also find that sometimes I’m looking for a contact in Spain for example, I’m given their direct number and the number of the HQ in the US but I am not able to easily get their Spanish companies number.
What problems is the product solving and how is that benefiting you?
Sales outreach is much easier than the old days! That’s for sure! Our sales numbers are up!
- lead mining is now possible and very efficient
- data capturing time has reduced significantly by being able to export a contact. Zoominfo also checks with your CRM if the lead already exists which is great.
- you are given many options of contacts in similar roles
- I especially enjoy the technologies function as it makes my outreach more relevant.
Zoominfo helps narrow down the correct companies to target by supplying information which isn’t easily accessible elsewhere (which technologies they use, what is the revenue, what are the scoops and what is the intent of the company)


    Sherina R.

Simple to use and streamlines your processes

  • August 05, 2020
  • Review provided by G2

What do you like best about the product?
I love that I am able to see the scoops about a company. I literally drop a bomb from the scoops and listen to the amazement in their voices. I love that I have access to see the current employees of a company and have access to their emails and direct lines. I makes it easy for me to target them and cold call/email them. I also love that I can gain access to their current technologies they are using within their organization.
What do you dislike about the product?
Sometimes the revenue is not always accurate and up to date.
What problems is the product solving and how is that benefiting you?
I am creating all my leads through ZoomInfo. The benefits have been saved time immensely. Time for me is money. It allows me to


    Computer Software

excellent resource for research on account planning

  • August 05, 2020
  • Review provided by G2

What do you like best about the product?
Being easily able to pull in contacts to Salesforce
What do you dislike about the product?
some companies not represented but that is not often
What problems is the product solving and how is that benefiting you?
gives me complete view of account org chart and players with good contact info
Recommendations to others considering the product:
Great account planning tool


    Lynn L.

Great wealth of information

  • August 05, 2020
  • Review provided by G2

What do you like best about the product?
Easy way to pinpoint the correct person to contact
What do you dislike about the product?
sometimes the amount of data is overwhelming
What problems is the product solving and how is that benefiting you?
The problem with cold calling is getting to the right person in the least amount of attempts. Using ZoomInfo gets you to the right person


    Lloyd W.

Could not do my job without it

  • August 05, 2020
  • Review provided by G2

What do you like best about the product?
I use Zoominfo for everything from pre-call planning to account strategy to QBR's. It is a very feature-rich tool that I use on a daily basis. I will definitely request it at any company I go to in the future.
What do you dislike about the product?
Because it is a very feature-rich tool, there is a bit of a learning curve. You just have to be patient and make sure that you take the time to learn how to use it properly. I am always learning new things.

One other thing is that it does tend to be slightly less accurate with smaller companies.
What problems is the product solving and how is that benefiting you?
I am able to quickly get up to speed on an account. I can also get a lot of insights into companies that I am prospecting into as I am in sales. It has a ton of detail. Everything from the company org chart, to tools that they use.
Recommendations to others considering the product:
Give it a try.


    Computer Software

Sales Director

  • August 05, 2020
  • Review provided by G2

What do you like best about the product?
It's ease of use to get important contacts and new prospects.
What do you dislike about the product?
It would be nice to have email capabilities within the tool.
What problems is the product solving and how is that benefiting you?
New leads with updated contact info is invaluable.
Recommendations to others considering the product:
It allows me to spend less time researching and more time prospecting.