ZoomInfo Sales Basic
ZoomInfoReviews from AWS customer
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Valuable resource but missing information
What do you like best about the product?
The contact details provided on key executives is by far the most valuable part of the too.
What do you dislike about the product?
There is very little information on company financials. I am typically trying to get an idea of the size and focus of a company I am contacting for the first time to evaluate them as a prospect. Ideally I would like to see recent revenue and profitability history (summary is fine), links to recent annual reports, a better description of their business, a list of business units, and a summary of recent news.
Also the process of searching for contacts is quirky and not friendly. When I am looking at a company, and I click on 'Employees', I would expect to be taken to a search box. Instead I see a summary of 'Employees by Management Level'. I have to pick one of those levels, and then I get to a search box that has limited my search to the management level I picked. I have to correct that, and then go on with my search. It's a couple of extra steps, but when I'm searching a lot of contacts it is very very annoying, and not very logical.
Also the process of searching for contacts is quirky and not friendly. When I am looking at a company, and I click on 'Employees', I would expect to be taken to a search box. Instead I see a summary of 'Employees by Management Level'. I have to pick one of those levels, and then I get to a search box that has limited my search to the management level I picked. I have to correct that, and then go on with my search. It's a couple of extra steps, but when I'm searching a lot of contacts it is very very annoying, and not very logical.
What problems is the product solving and how is that benefiting you?
We are able to identify the key executives we need to reach, and get their contact information to reach them. This information has really improved our ability to make contact and get meetings with the right people.
Recommendations to others considering the product:
ZoomInfo is a great tool for finding key executives and their contact information
This is a terrific way to obtain company data.
What do you like best about the product?
I like that it provides direct contact information.
What do you dislike about the product?
I wish I could export data to Salesforce.
What problems is the product solving and how is that benefiting you?
Logging in does not work at times because I had an old version and it mixes up the login with the new version.
A powerful research and engagement tool for sales/marketing professionals.
What do you like best about the product?
I'm currently using ZoomInfo every day as a key part of my outreach process. It's great for prospecting: finding direct extensions, emails, and other relevant information about a potential lead. In addition, I've found it extremely helpful that recent social media mentions/news articles and technologies/attributes of the target organization are all displayed on the contact or company's profile. Having all of this information in one place is great! Also, it's very useful to be able to use the advanced search functions to simultaneously search for contacts in the job role I'm targeting, in companies that meet my organization's preferred requirements in terms of size and revenue.
What do you dislike about the product?
I've found that some information can be outdated, but no database is perfect. Advanced features (exporting unlimited contacts to Excel, etc.) that some power users might want will require a higher-level subscription.
What problems is the product solving and how is that benefiting you?
In many instances, gatekeepers are hesitant to forward those dreaded "sales calls" to the C-level or director-level individual, even when the individual has visited our website or provided us with contact information directly. ZoomInfo allows me to work around this by searching for the contact's desk extension.
Quality contacts to grow your business
What do you like best about the product?
The ease of usability. Once you get the hang of it, it's easy to take advantage of the many features. The data is pretty accurate and the amount of data show is very helpful. Our team is able to easily collaborate on finding quality leads and creating usable segments. The email notifications for updates and changes to lists are great opportunities for our team.
What do you dislike about the product?
Some of the contact and company info may be out of date. This product is on the higher end of the price range and sometimes it is discouraging when trying to find data that is out of accessible range. When I get a bounce from an email found on Zoominfo powered by DiscoverOrg, I wish there was an easier way to report the information to improve the records. I also have a hard time finding some smaller companies that would be great contacts for us.
What problems is the product solving and how is that benefiting you?
We are looking to grow our email lists with lower bounce rates and so far we have seen this
Recommendations to others considering the product:
A great high-end tool that gives quality information about other businesses
Saves about 2 days a week time for prioritizing prospecting
What do you like best about the product?
Ease of use, customer success, insights.
What do you dislike about the product?
Many contacts no longer work at the company Zoom claims they do and profiles are lacking emails, phone #'s, etc. and why have the profile picture when 99% of the contact profiles do not have one.
What problems is the product solving and how is that benefiting you?
Time efficiency with prospecting, laser focused messaging that is timely.
zoom
What do you like best about the product?
Great Layout and features. Very easy to use.
What do you dislike about the product?
Wen it glitches and cuts out or kicks your off randomly
What problems is the product solving and how is that benefiting you?
I am able to target the clinets that i need
Recommendations to others considering the product:
Very useful. sometimes the information is not accurate but majority of the time it is.
It is OK but customer service is what lags...
What do you like best about the product?
Direct contact phone numbers and email addresses for most organizations. The plug in is nice but sometimes errors out.
What do you dislike about the product?
Often times the direct phone numbers aren't really direct phone numbers. Often times they aren't updated. As in the person at that organization has been retired for five years... I can understand if they retired within the year but past that there isn't an excuse.
In addition, it felt like once we bought the software both the sales rep and customer service fell off the face of the earth. It is very hard to get questions answered and concerns addressed.
In addition, it felt like once we bought the software both the sales rep and customer service fell off the face of the earth. It is very hard to get questions answered and concerns addressed.
What problems is the product solving and how is that benefiting you?
Honestly we aren't considering renewing our contract. It is an expensive tool that has not brought an overall return on investment. I think for some industries it is great. If you are targeting public traded large enterprise companies it works well. (If you have ever seen a ZoomInfo demo you will see they highlight this)
In real world use it isn't as applicable. If I am going to target Microsoft as a prospect great. If I am going to target a small business funder such as I did in a previous life or in my current life hospitals and health care organizations my honest opinion... Meh.. I am better off calling the front desk and just asking to speak with the Director of IT or compliance manager..
In real world use it isn't as applicable. If I am going to target Microsoft as a prospect great. If I am going to target a small business funder such as I did in a previous life or in my current life hospitals and health care organizations my honest opinion... Meh.. I am better off calling the front desk and just asking to speak with the Director of IT or compliance manager..
Recommendations to others considering the product:
Try hard to find alternatives especially for the cost.
Great system! Find the info you need.
What do you like best about the product?
I can find contact info for prospects easily
What do you dislike about the product?
A lot of the time the info for some prospects is out of date.
What problems is the product solving and how is that benefiting you?
Finding contact info for people to call and reach out to. Huge benefit. I can't imagine doing it any other way.
Recommendations to others considering the product:
Great info. There won't be a better place to find contacts that I'm aware of. Make sure you go through the trainings as you can learn a lot about the platform to make you more successful.
Essential for salesfolks!
What do you like best about the product?
ZoomInfo provides company and contact information that would be difficult to find anywhere else. Easy integration into Salesforce as well making a salesperson's job 100 times easier.
What do you dislike about the product?
The only downfall is identifying while phone numbers are mobile numbers versus their business line.
What problems is the product solving and how is that benefiting you?
I lead a team of salespeople along the East Coast and primarily use this tool to seek contacts, decision makers, and their contact details. It has become an essential tool for our workflow.
Recommendations to others considering the product:
I would highly recommend for any sales environment as the information provided is updated and accurate, allowing us to do our jobs efficiently and effectively.
Most powerful tool on the market for outbound prospecting
What do you like best about the product?
ZoomInfo is an indispensable tool in the modern salesperson's toolset for outbound prospecting, and is now even more useful since its merger with DiscoverOrg, as the company and employee database is more complete and accurate with search and organizational features gleaned from both solutions to create a "best of breed" super solution. ZoomInfo is a must-have for efficient and effective outbound prospecting.
What do you dislike about the product?
There are not many downsides to ZoomInfo. The one I could think of would be the completeness of the data on software being currently used by companies and other organizations (specifically in regard to PIM software), which has the potential to be a very useful feature.
What problems is the product solving and how is that benefiting you?
ZoomInfo allows salespeople to gather valuable prospecting information such as e-mail addresses, direct lines, and mobile numbers as well as job title, seniority level, and company information such as revenue and industry.
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