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8,389 reviews
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    Computer Software

Fantastic data source, needs better integration with SFDC

  • February 13, 2019
  • Review provided by G2

What do you like best about the product?
My users report that the data is highly accurate (more accurate than Hoovers, even though the number of contacts is lower). Also, customer support is very responsive.
What do you dislike about the product?
The SFDC integration. Depending on whether you use the native application or the browser, the behavior is different. Depending on whether you use bulk upload or individual, the behavior is different. I've had lots of issues with mapping, specifically around Country/State. Also, I would argue about some of their "industry" classifications- these need to be more robust. I've found Hoovers to be more accurate in this regard.
What problems is the product solving and how is that benefiting you?
The ability to view a company's org chart has been invaluable to us and has really helped us to map an account.


    Events Services

Great Resource

  • February 13, 2019
  • Review provided by G2

What do you like best about the product?
Discover has great contact info and is easily integrated into my company's salesforce workflow. They're support is really helpful too.
What do you dislike about the product?
So far I can't say that I have a lot of negative feedback.
What problems is the product solving and how is that benefiting you?
I'm able to find contacts for nearly all of my clients, especially ones at larger organizations. I really like that they'll update anything within a day or so.
Recommendations to others considering the product:
It's great! Don't hesitate to reach out to their support. If they're missing info for a contact you can open a ticket and they'll follow up on it and update it.


    SILVIA M.

Great Experience

  • February 13, 2019
  • Review provided by G2

What do you like best about the product?
During my first month of use, I recognized ZoomInfo is a friendly platform with great contacts quality and quantity. Contact Information is crucial for my market development, and this is the tool to complete this data I need.
What do you dislike about the product?
It would be great to have an extended coverage with contacts in other regions than US.
What problems is the product solving and how is that benefiting you?
Great platform for prospecting; contact information is crucial, and ZoomInfo provides good quality of data.
Recommendations to others considering the product:
Great platform for prospecting


    Star B.

Great Prospecting Tool!

  • February 13, 2019
  • Review provided by G2

What do you like best about the product?
Streamlining all the information from one place. DiscoverOrg integrates perfectly with Salesforce - which significantly reduces time spent entering Prospect and Customer information. It also helps to be able to follow your clients as they move to different companies/positions. Our team really likes the scoops and alerts to give us another reason to reach out an connect with our customer base. Being able to use the Google Chrome feature is nice when looking across other outlets (for example, LinkedIn) Customer support and on-boarding process is great! We love how accessible the DiscoverOrg representatives are when we have a question.
What do you dislike about the product?
Some smaller companies that are actually a good target for us are not listed. Maybe a reduced cost for additional licences would be helpful for smaller companies like us.
What problems is the product solving and how is that benefiting you?
Reducing time the sales team spends creating prospecting lists, seamless integration with Salesforce eliminates manual error and keeps information updated, Lower cost than other lead search companies, provides great contact information across multiple platforms.
Recommendations to others considering the product:
If you are in a business of Sales to increase revenue, DiscoverOrg is the best tool on the market for prospecting.


    Neville H.

Powerful tool for target account identification and decision maker prospecting.

  • February 13, 2019
  • Review provided by G2

What do you like best about the product?
Ability to run bulk uploads to Salesforce CRM for adding companies and contacts
Able to run saved searches across given territory and receive weekly email updates with new companies and contacts
What do you dislike about the product?
The UI and navigation does take some time to get used to it.
What problems is the product solving and how is that benefiting you?
Finding target companies and appropriate contacts to reach out to.
Recommendations to others considering the product:
Would definitely recommend taking a look at Discover Org if your company is in need of a sales intelligence and prospecting tool for the team. You are able to quickly and easily search for companies, as well as find the top decision making contacts (sometimes even with email, office and if you are lucky a cell number).

The ability to search for competitive/complementary technologies that a prospective company is using is very helpful as well.


    Hayden A.

Helpful for Role/Title Research

  • February 13, 2019
  • Review provided by G2

What do you like best about the product?
I love that we can both see the location of an employee as well as their role/job function and title.
What do you dislike about the product?
I don't like that the phone numbers are always the directory or just not shown, making calling difficult.
What problems is the product solving and how is that benefiting you?
I cross reference data from Salesforce to find the largest number of the right people for any persona or account I am targeting.
Recommendations to others considering the product:
Use the Advanced Search and Opp Alert functions!


    Information Technology and Services

Discover Org is the tool to have!

  • February 13, 2019
  • Review provided by G2

What do you like best about the product?
I like how easy it is to use and all the information that it provides. I absolutely love the scoop updates that I can get with my prospects.
What do you dislike about the product?
The only thing that I don't like is when the information is out of date but that's the only thing
What problems is the product solving and how is that benefiting you?
the business problems I solve on my end is having the correct contact in my CRM


    Michael H.

Gaming changing tool for prospecting

  • February 13, 2019
  • Review provided by G2

What do you like best about the product?
being able to see what technologies companies are using. I also love how accurate the contact information of contacts is.
What do you dislike about the product?
Only being able to upload 50 contacts at a time into salesforce. I wish I could do a bulk upload directly into salesforce.
What problems is the product solving and how is that benefiting you?
Having access to contacts at companies and understanding what challenges the company is currently facing.


    Computer Software

Director Sales

  • February 13, 2019
  • Review provided by G2

What do you like best about the product?
Ability to find decision makers and contact info quickly
What do you dislike about the product?
Incomplete company contacts and not enough info on company contacts
What problems is the product solving and how is that benefiting you?
Faster to decision makers. Reduced time in research.


    Ted S.

Quick summary of my experience

  • February 13, 2019
  • Review provided by G2

What do you like best about the product?
Impressive on boarding process, attentive support. When it comes to the quality of the leads/data, they set the bar high.
What do you dislike about the product?
I need to take more training courses on the platform so I can leverage more - this is not a dislike but more of a comment
What problems is the product solving and how is that benefiting you?
We call into companies to sell our service. The benefit is DO has detailed information on the lead
Recommendations to others considering the product:
I have used many data/lead companies in the past and Discover far and away beats teh competition