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8,387 reviews
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External reviews are not included in the AWS star rating for the product.


    Computer Software

Quite simply invaluable to my ability to do my job.

  • November 27, 2018
  • Review provided by G2

What do you like best about the product?
I like how ZoomInfo is so easy to use and navigate. The depth of info provided on prospects is incredible. I really like the ability Zoom provides to perform highly specific searches and very general and broad searches depending on what criteria inputted.
What do you dislike about the product?
There is very little that I can say that I dislike about this tool. The only real issues I run into are few and far between. For the most part, all information is up to date and accurate. However, there will be some accounts that have multiple inaccuracies within the contacts. It can be frustrating when almost every contact within an account has incorrect information.
What problems is the product solving and how is that benefiting you?
Finding accurate contact information and being able to quickly upload that info into multiple platforms allows me to do my job more efficiently and effectively.
Recommendations to others considering the product:
Definitely worth the price!


    Computer Software

Great tool for contacts and prospects!

  • November 27, 2018
  • Review provided by G2

What do you like best about the product?
The data accuracy is spot on! I can't say enough good things about the accuracy and up to date info!
What do you dislike about the product?
There are parts of the UI that aren't exactly clear, you pretty much have to learn what buttons do by clicking on them, rather than they being intuitive.
What problems is the product solving and how is that benefiting you?
Sourcing prospect data, making sure that we aren't wasting our time with outdated information.
Recommendations to others considering the product:
This is a great tool depending on your usage. It can really help with how much time it takes to filter prospects.


    Marissa O.

ZoomInfo rocks!

  • November 27, 2018
  • Review provided by G2

What do you like best about the product?
The information I am searching for is readily available and very up to date! ZoomInfo is user friendly and I've had the ability to get in touch with my prospects quickly! I really love that you can import contacts directly into Salesforce. Saves me a bunch of time!
What do you dislike about the product?
I can't think of anything I dislike about ZoomInfo.
What problems is the product solving and how is that benefiting you?
Business problems-too many gatekeepers to get through.
Benefits-saves time and money when searching for leads.
Recommendations to others considering the product:
Great lead tool that will save you time!!


    Information Technology and Services

Always reliable

  • November 27, 2018
  • Review provided by G2

What do you like best about the product?
If I'm looking for a contact - I always know I can rely on Zoom
What do you dislike about the product?
sometimes the naming convention of the healthcare organization is not correct so it makes the search take a bit longer
What problems is the product solving and how is that benefiting you?
healthcare sales search; saves time and is more reliable than definitivehc


    Computer Software

Great database for information!

  • November 27, 2018
  • Review provided by G2

What do you like best about the product?
Contact information for decision makers with a direct line access
What do you dislike about the product?
The company headquarters are not always accurate
What problems is the product solving and how is that benefiting you?
I have found a lot more prospective clients to target


    Michael S.

Zoominfo is a must have for your sales team!

  • November 21, 2018
  • Review provided by G2

What do you like best about the product?
I love how fast and accurate the information is available to me and my sales team. It has really helped drive our business and take our performance to the next level.
What do you dislike about the product?
There really isn't much that I dislike about ZoomInfo, they have done a great job at adding new content and staying up to date with the latest plugins and trends.
What problems is the product solving and how is that benefiting you?
ZoomInfo enables me to find accurate contact info for all of my prospects with direct numbers, direct emails, the technology used and job history.
Recommendations to others considering the product:
Don't miss out on this great product, it has really helped our sales teams get better results. No brainer!


    Jansen D.

Must-have tool for sales teams

  • November 21, 2018
  • Review provided by G2

What do you like best about the product?
Direct phones and emails for the prospects that I want to pursue. Also super easy to build out customized prospect lists
What do you dislike about the product?
Sometimes the leads can be out of data. However if the prospect has been with the company more than a year the info is usually up to date
What problems is the product solving and how is that benefiting you?
Not having access to contact information for the leads we are pursuing. ZoomInfo has given us the ability to contact our prospects with accurate information through a variety of mediums


    Computer Software

DiscoverOrg Experience

  • November 21, 2018
  • Review provided by G2

What do you like best about the product?
I really like how DiscoverOrg verifies its contact information every other week. For instance, it will say "contact information verified on 11/12". This gives me confidence when I reach out to prospects via email/phone, because I know that there is a higher chance that their contact information is correct and it is likely that they will see my email or hear my voicemail.
What do you dislike about the product?
I don't particularly like how some people's contact information is screened. When I am prospecting C-suites within a company, a lot of their information is blurred out with their contact information. This can be frustrating at times when the content is locked. Also, the org charts sometimes don't have a lot of information. They will only have 1-2 people at a company showing in the org chart, which isn't too helpful.
What problems is the product solving and how is that benefiting you?
I am bridging the gap of finding prospect's contact information in order to reach out to engage with them and create awareness for our SaaS platform. I am helping our company find the right contact's with the verified contact information on DiscoverOrg. With this, I am able to create high-level business conversations to help our company get in contact with the economic buyer. This allows us to have deeper value conversations with the right prospect about our platform. In return, this largely helps the prospect become more successful within their company by seeing the value of our product and implementing our SaaS platform.
Recommendations to others considering the product:
It's a nice tool to have.


    Logistics and Supply Chain

Very helpful tool for building out target account contacts

  • November 21, 2018
  • Review provided by G2

What do you like best about the product?
This is a great tool to find contact information for contacts at target accounts. I also like the new Newsfeed feature.
What do you dislike about the product?
I would say ZoomInfo is helpful about 70% of the time. There are a number of contacts with only a phone number, or only an email. I also run into contacts who are no longer at a given company, so it's good to cross-reference with LinkedIn
What problems is the product solving and how is that benefiting you?
As a startup, we're working to ramp up our marketing efforts. While it would be great to have a pure inbound lead flow, outbound if vital to the success of our business. ZoomInfo makes it a lot easier to build out contacts in target accounts so we can spend more time working to engage with people and less time hunting for contact info.
Recommendations to others considering the product:
Very helpful tool, I just wish the data was refreshed more often, and a bit more complete


    Consumer Services

Quality Information

  • November 21, 2018
  • Review provided by G2

What do you like best about the product?
The quality of the contact information. Ease of use
What do you dislike about the product?
That the system times out in the middle of my searches
What problems is the product solving and how is that benefiting you?
Quality information & Appointments made.