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8,372 reviews
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    Information Technology and Services

Great data and in depth informattion

  • January 25, 2018
  • Review provided by G2

What do you like best about the product?
There is a full complement of current employees available for the research I am doing for potential customers. It shortens my research time and allows me to touch more levels within an organization
What do you dislike about the product?
I would prefer that the org charts are a little more condensed and reflect the standard view of an organizational chart.
What problems is the product solving and how is that benefiting you?
My business problems are not having enough prospects to fill the tunnel and knowledge of their current projects, interests, and organizational changes. DiscoverOrg provides me with all of that and also recommends similar prospects. That is sales gold.
Recommendations to others considering the product:
It is worth the investment to provide a sales team with accurate and relevant data for their client building needs.


    Jake G.

Customer service fell a little short

  • January 25, 2018
  • Review provided by G2

What do you like best about the product?
Love the data! I love the fact that we can request more data when its not readily available. Only dislike there is lately we are not getting the responses to those data requests timely or at all so teammembers lose trust.
What do you dislike about the product?
Response back on data requests and why do we always have to call and email our support folks repeatedly to get a response? Not good for what the prices are.
What problems is the product solving and how is that benefiting you?
Expanding our footprint nationally. We are scaling quickly and need access to potential customers nationally to keep pace.
Recommendations to others considering the product:
Fix the support and get back to caring about those data requests.


    Telecommunications

Really helpful for data segmentation and targeting

  • January 25, 2018
  • Review provided by G2

What do you like best about the product?
Breadth of information available, easy to search for companies
What do you dislike about the product?
Mainly US contacts, not enough EMEA contacts
What problems is the product solving and how is that benefiting you?
Cleaner data
More sales leads
Better customer/prospect insight
Recommendations to others considering the product:
Think through what datasets you need


    Computer Software

Good experience with DiscoverOrg

  • January 25, 2018
  • Review provided by G2

What do you like best about the product?
Advanced searching for building large industry lists. Helpful categorizing of title and position.
What do you dislike about the product?
Inability to search for different business units within companies. For example, Sony has over 30 different business units but you don't have all them nor contacts for them.
What problems is the product solving and how is that benefiting you?
Finding sales leads and contacts. Ability to get emails and contact info is main key.
Recommendations to others considering the product:
Learn about all the tools within advanced searching and getting weekly updates on new contacts. They just partnered with Rain so they have even more contacts now.


    Franklin E.

Makes me so much more efficient

  • January 24, 2018
  • Review provided by G2

What do you like best about the product?
Business e-mail address, phone number, ability to look up their LinkedIn profile, new names within the dept. and corporate hierarchy, easy uploading into Salesforce.
What do you dislike about the product?
They probably need to stay a lit bit ahead of the curve by updating the names more frequently. I know it's very challenging.
What problems is the product solving and how is that benefiting you?
Identifying proper prospects and getting their contact information efficiently.


    Information Technology and Services

Discover Review

  • January 24, 2018
  • Review provided by G2

What do you like best about the product?
Everyday new company is added, that's the best i Like about it.
What do you dislike about the product?
I haven't come across that dislike me , I feels its good
What problems is the product solving and how is that benefiting you?
Especially triggers updating is good, I solve that .


    Kollin W.

DiscoverOrg enables effective outbound prosepcting

  • January 24, 2018
  • Review provided by G2

What do you like best about the product?
DiscoverOrg's DB of names, emails, phones, company information, and triggers
What do you dislike about the product?
That company family tree is a paid product
What problems is the product solving and how is that benefiting you?
Locating new leads to contact becomes a lot easier with DiscoverOrg. This has resulted in a huge increase in efficient time use in my day to day
Recommendations to others considering the product:
If you are in an outbound prospecting role, it is an essential tool. I wouldn't be able to do my job without it


    E-Learning

Increased Pipeline

  • January 24, 2018
  • Review provided by G2

What do you like best about the product?
We're successfully scaling our Enterprise team because of the data provided. Direct lines. Direct emails. All great data!
What do you dislike about the product?
Limited data, not all companies are there and cannot access government information.
What problems is the product solving and how is that benefiting you?
increasing pipeline


    Computer Software

ZoomInfo has Direct Lines!

  • January 23, 2018
  • Review provided by G2

What do you like best about the product?
The absolute best thing about ZoomInfo is that they have direct lines for all the prospects I'm trying to get ahold of. I have used other similar products but for me, this is the number one priority, along with accurate email addresses. Some other products offer lots of other things like organizational charts, etc. but I want something that is fast and accurate!
What do you dislike about the product?
Sometimes it says they have the phone number for a prospect and then they only have the phone number to the headquarters.
What problems is the product solving and how is that benefiting you?
I am selling more! The more prospects I can get in touch with, the more pipeline I can build!
Recommendations to others considering the product:
Do not be swayed. ZoomInfo is a simple product but it is fast and accurate - Don't pay more for other products that say that can offer more!


    Josh W.

Good, could be great

  • January 23, 2018
  • Review provided by G2

What do you like best about the product?
The connection with CRM saves a TON of time creating accounts, mapping buying committee and providing general insights into target accounts.
What do you dislike about the product?
The average CMO is in their role for 18 months, marketing coordinators, directors, etc are in their roles an even shorter amount of time. Many times it's tough to source accurate contact data as people are moving so frequently.
What problems is the product solving and how is that benefiting you?
Target account planning. The greatest benefit to our org has been time savings when DO has the data we need.
Recommendations to others considering the product:
If you are targeting high growth companies, you will likely see gaps in data, however, if you sell in the mid market to enterprise, you will find DO to be a great tool.