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8,372 reviews
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External reviews are not included in the AWS star rating for the product.


    Computer Software

Unreliable information that is good one day and bad the next

  • January 17, 2018
  • Review provided by G2

What do you like best about the product?
In theory, it is a great tool for prospecting and finding contact information for potential new clients. When the data is good, it makes the job very easy, but this is rare.
What do you dislike about the product?
The data is extremely unreliable and at times you can get back less than 30% correct information. We ultimately had to end of subscription and explore new tools.
What problems is the product solving and how is that benefiting you?
Through ZoomInfo we were simplifying the prospecting process and reaching out to larger numbers of users at once.
Recommendations to others considering the product:
Do not use this system, it will cause headaches trying to correct data.


    Samantha N.

A Good Second-Chance Contact Database

  • January 17, 2018
  • Review provided by G2

What do you like best about the product?
Zoominfo has several contacts along with emails and phone numbers of contacts im looking to reach out too.
What do you dislike about the product?
The information can be outdated and not complete. When complete, the phone numbers can be correct or incorrect.
What problems is the product solving and how is that benefiting you?
The need to find the right contacts at companies to reach out with pitches too.
Recommendations to others considering the product:
It's a great start for a contacts, but it it's not a one-fit solution. You'll need to use it along with other services or databases.


    Internet

Accurate data 85% of the time

  • January 17, 2018
  • Review provided by G2

What do you like best about the product?
For a product that provides data, it does a great job identifying emails and direct lines correctly
What do you dislike about the product?
The credits. I haven't used one credit but there must be another way of a pricing tier than to say we only have 1000 credits a year to upload to SF
What problems is the product solving and how is that benefiting you?
Getting passed gatekeepers and connecting with people immediately.


    Computer Software

High quality database

  • January 17, 2018
  • Review provided by G2

What do you like best about the product?
The contacts were verified and up-to-date.
What do you dislike about the product?
No drill down into categories and was unable to target very specific verticals effectively.
What problems is the product solving and how is that benefiting you?
Needed to replenish database as well as conduct ongoing list hygiene for large sets of contacts.
Recommendations to others considering the product:
I was pleasantly surprised by the accuracy of contacts and tools available to quickly complete list hygiene projects.


    Medical Devices

Need leads, then Zoominfo is for you

  • January 17, 2018
  • Review provided by G2

What do you like best about the product?
We were able to gain new leads in new markets that we jad not been approaching
What do you dislike about the product?
Some of the leads are outdated but that is expected
What problems is the product solving and how is that benefiting you?
Needed more leads for sales people to cold call and reduce the time required to find them
Recommendations to others considering the product:
Try it


    Internet

Solid tool for finding contact info

  • January 16, 2018
  • Review provided by G2

What do you like best about the product?
It's a great tool to find contact info however the info is wrong about 20% of the time. No bueno
What do you dislike about the product?
The contact info is sometimes bad which makes it a guessing game.
What problems is the product solving and how is that benefiting you?
Finding contact info for target accounts


    Computer Software

Best tool I have ever used for getting contact info

  • January 16, 2018
  • Review provided by G2

What do you like best about the product?
Can easily grab information about a prospect from their linkedin page. Easily import into other sales tools.
What do you dislike about the product?
search isn't perfect. more information being imported would be nice
What problems is the product solving and how is that benefiting you?
getting contact information to reach out to prospects
Recommendations to others considering the product:
buy it


    Computer Software

Decent tool for data & contact info for Sales teams

  • January 16, 2018
  • Review provided by G2

What do you like best about the product?
Easy to find data on prospects. Most of the data is valid but I have noticed recently more and more emails & phone numbers are not accurate
What do you dislike about the product?
Emails & phone numbers are not always reliable. I have run into a number of situations where prospects are either not in the database or their contact information is not relevant or valid.
What problems is the product solving and how is that benefiting you?
Sales prospecting
Recommendations to others considering the product:
Trial it out first. Make sure they have the info that you are looking for before purchasing outright.


    Staffing and Recruiting

ZoomInfo - great resource

  • January 16, 2018
  • Review provided by G2

What do you like best about the product?
I did love that if I needed to find a contact for a company, majority were on there. It was beneficial in a recruiter position.
What do you dislike about the product?
When I wasn't a recruiter and had a position in which recruiters were calling me, I didn't like it. Only because they could find my numbers to call me.
What problems is the product solving and how is that benefiting you?
It really depends on what your job is. If you are in the recruiting industry - this tool is highly beneficial.


    Information Technology and Services

Senior Business Development Associate

  • January 15, 2018
  • Review provided by G2

What do you like best about the product?
Comprehensive contact information database
Able to customize search through function, industry, and name
Better than careershift as a sales database
Easy to use
Accounted for 90% of direct lines on contact list due to use of ZoomInfo
What do you dislike about the product?
Old records and 25% inaccurate information
Site crashed a couple times during usage
Some of the company information/description is out of date or for the incorrect company
What problems is the product solving and how is that benefiting you?
Get phone #'s, email addresses, org structure, titles, employee contacts/titles
Recommendations to others considering the product:
Yes - I recommend