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    Nathan A.

Great product, excellent customer support experience

  • August 15, 2017
  • Review provided by G2

What do you like best about the product?
Zoom is an intuitive platform to use; data quality is high. Another selling point for me has been their consistently excellent customer support. They are responsive, personable, knowledgable, and always willing to do right by their customers.
What do you dislike about the product?
I would hardly call this a 'dislike', but one value add for me would be if their platform could start natively including technology signals in their datasets. But, even this is something they have started working on recently.
What problems is the product solving and how is that benefiting you?
High match rates particularly on North American businesses which include accurate direct email and phone numbers. Our SDR team also loves using the prospecting platform as it's easy to use and provides comprehensive data.
Recommendations to others considering the product:
Definitely do a data 'bakeoff' with them and any competitors you are considering. Zoom has beaten competition on match rates and email/phone accuracy for each of the last 2 companies I have worked for that evaluated them.


    Chris S.

Marketing List Creation

  • August 15, 2017
  • Review provided by G2

What do you like best about the product?
I like how much detail there is when you export the data. He Industry information can really help us to get to the right people in a particular industry. Also the ease of use when doing searches is very good. Not have to type in every single type of title but instead having them grouped together by vertical if you will helps us to get all of the right people.
What do you dislike about the product?
How many credits it takes to get a list downloaded and the fact that you can only choose a 10 or 25 miles radius. It would be nice to have a smaller radius to choose from. In the past you had an option to look at the competitors of a particular company. I haven't been able to find that in this version and I am hopeful you can bring it back because that was very helpful.
What problems is the product solving and how is that benefiting you?
It helps us to grow our database of information and users and it helps us to keep track of changes in the upper levels of our clients. This tool also gives us insight into other areas and marketplaces by seeing how many of the types of people we sell to can be found in a geographic area.
Recommendations to others considering the product:
Zoominfo is a great product to use for big picture searches and for touching a lot of people at one time. You will need to sig into the functionality more to really utilize it to it's fullest potential.


    Skyler K.

Pretty Happy with Zoominfo

  • August 15, 2017
  • Review provided by G2

What do you like best about the product?
The data that Zoominfo provides seems to be a bit more up to date that others that I have tried. It also syncs well with our CRM.
What do you dislike about the product?
As with any data provider, getting timely updates and quality assurance for the emails is always tricky. ZoomInfo does have some great resources, but there's always room for improvement.
What problems is the product solving and how is that benefiting you?
Finding the right contacts within the right companies to prospect is every sales-person's challenge, even if you are simoly suplementing a quality lead flow. ZoomInfo provides a clean and mostly up-to-date prospecting tool that provides direct contact info.


    Computer Software

just awesome

  • August 15, 2017
  • Review provided by G2

What do you like best about the product?
the contact information is very helpful and allows me to find people that I did not have a number or email for
What do you dislike about the product?
does not always have a direct number for a person
What problems is the product solving and how is that benefiting you?
helps me do my job faster which helps me sell easily
Recommendations to others considering the product:
get more data!


    Steph S.

Good...when data is complete

  • August 15, 2017
  • Review provided by G2

What do you like best about the product?
I like having access to millions of records for contact information, especially in my work as an SDR.
What do you dislike about the product?
Data is not always up to date, and this means without proper use, you could end up wasting a lot of money on outdated lead info.
What problems is the product solving and how is that benefiting you?
Lead generation. More leads!
Recommendations to others considering the product:
Be sure to get the appropriate levels of training from your org or ZoomInfo so that you don't end up wasting your time or credits.


    John S.

Effectively able to identify connect and contact key individuals in the market place

  • August 15, 2017
  • Review provided by G2

What do you like best about the product?
The ability to identify key individuals my industry and company
What do you dislike about the product?
Would like to see the displace of contact information without clicking into each indiEasier way and more ability to send messages through the tool
What problems is the product solving and how is that benefiting you?
Having the the ability to build contact lists of decision makers in many organizations in our market place.
Recommendations to others considering the product:
Great tool for any staffing professional to use, but would save time if I could view the list of contacts with emails & phone #'s instead of clicking each individual.


    Computer Software

Zoominfo is a great tool to find key decision makers

  • August 15, 2017
  • Review provided by G2

What do you like best about the product?
user adoption is easy and great to find direct numbers and email addresses
What do you dislike about the product?
randomly certain companies will not show up or will show people at companies they have left months prior
What problems is the product solving and how is that benefiting you?
Sales and finding contacts to call and prospect on


    Management Consulting

Zoominfo is a great sales tool

  • August 15, 2017
  • Review provided by G2

What do you like best about the product?
I've tried other search tools, and was just not impressed. Zoominfo is the most comprehensive contact solution.
What do you dislike about the product?
not being able to look up a contact directly from google search
What problems is the product solving and how is that benefiting you?
obtaining correct contact information such as email and direct line, for streamlined prospecting
Recommendations to others considering the product:
Would recommend working with Zoominfo. Great product


    Howard A.

Review of Zoom Info

  • August 15, 2017
  • Review provided by G2

What do you like best about the product?
Ability to source and cross reference contacts.
What do you dislike about the product?
Data can be a bit dated and not always current.
What problems is the product solving and how is that benefiting you?
As a recruiter working a full-cycle desk, i have been able to source the contact information for a great many candidates as well as clients.
Recommendations to others considering the product:
I would highly recommend this for professional use. A very valuable tool.


    Computer Software

Easy to use

  • August 15, 2017
  • Review provided by G2

What do you like best about the product?
The interface is great! Super easy to use. Every team I've worked with enjoys the interface.
What do you dislike about the product?
I wish they checked for phone number accuracy a little more often than they do. I get bad numbers probably for every 1 dial out of 10 that I make.
What problems is the product solving and how is that benefiting you?
Zoominfo allows me to gather contact information for new prospects to sell to.