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    Computer & Network Security

Buried renewal clause - review other vendors first!

  • October 06, 2016
  • Review provided by G2

What do you like best about the product?
Our customer manager and his team have been very helpful with setting up customized Triggers.
What do you dislike about the product?
We have found several leads that are not marked as "Deleted from DiscoverOrg" within our CRM, which creates an extra step for validation that we lean on DO to do for us. The support team is aware of this "bug" with their new release.

Many leads are dated - we've found more leads that are 6-18+ months old.

Technology partner integration feature is not integrated within the Salesforce records.
What problems is the product solving and how is that benefiting you?
DO solves having to manually search for updated lead lists, we can narrow by title and technology products. The daily triggers are very valuable as a prospecting tool and have helped our team craft a more meaningful message when performing call and email outreach.
Recommendations to others considering the product:
They offer a free online training module, called TiLT training - good intro for prospecting & all online.


    Information Technology and Services

DiscoverOrg Changes the way we go after business!

  • October 06, 2016
  • Review provided by G2

What do you like best about the product?
DiscoverOrg has allowed us to reach a new group of clients that we wouldn't have had information for. The ease of use in pulling a list is much quicker than buying one from a third party. We like that we have the database at our fingertips whenever we need it.
What do you dislike about the product?
There are a few features that could make it easier to pull lists like an option to hide a client in a certain list instead of across the entire database.
What problems is the product solving and how is that benefiting you?
We are increasing the number of opportunities by having access to more data about each client.


    Computer & Network Security

Great Product and Amazing Staff

  • October 06, 2016
  • Review provided by G2

What do you like best about the product?
Support and Training. The training team to the time to fly out to our HQ and we had a great time learning how to use the product.
What do you dislike about the product?
Great company and products no complains at all.
What problems is the product solving and how is that benefiting you?
Discover org help us with our day to day tasks and we definitely saw improvement in sales.


    Eric B.

Discovery.org is the best enterprise research tool that I have used

  • October 06, 2016
  • Review provided by G2

What do you like best about the product?
Company profiles are very detailed and contacts are C-Level. Excellent Salesforce integration.
What do you dislike about the product?
Need to add more LATAM financial contacts
What problems is the product solving and how is that benefiting you?
Lead generation - The resource department does a fantastic job of adding contacts to their database.
Recommendations to others considering the product:
If your company has an enterprise sales model - You will not find a better resource Discovery.org


    Alex L.

Superb Support & Ideas of Maximizing Platform

  • October 06, 2016
  • Review provided by G2

What do you like best about the product?
The support team is fantastic (specifically Christina). She and the team have been incredibly helpful in the following ways:

- Proactively helping to use the platform more effectively through continually education & training
- Has been helpful scheduling additional trainings as the team grows
- Reminding me about useful webinars / programs that help my team with various skills
- Training me (how to use the platform for analytics / usage) and bringing new ideas to the table to help the team.
What do you dislike about the product?
- Intuitiveness of the product could be improved through simplified UI
What problems is the product solving and how is that benefiting you?
- Triggers so BDR team can personalize outreach
- Contact info for outreach campaigns
- Company intel for opportunities we have in the pipeline
- Data for Salesforce
Recommendations to others considering the product:
Ask for Christina on Support.


    Gurjeet N.

Great Sales Tool for SDRs

  • October 06, 2016
  • Review provided by G2

What do you like best about the product?
- View of the organization in terms of hierarchy
- Technologies that companies have adopted are listed
- DiscoveOrg has recently done research on individuals and their responsibilities
- New TEDD set great for companies in the Big Data space
What do you dislike about the product?
- Wish there was a more user-friendly chrome extension for LinkedIn
- There are multiple packages (SME, Enterprise, and TEDD) which can get difficult if you have a budget
What problems is the product solving and how is that benefiting you?
- DiscoverOrg has helped us crack into new accounts
- Understand where folks in the org are with our current opportunities
- Great tool for organizations that are adopting the Account Based Marketing model
Recommendations to others considering the product:
- If you are planning on purchasing this tool, work with DiscoverOrg's customer success team to make sure that users get the most out of the product.


    Josh B.

Great and Easy expierence

  • October 05, 2016
  • Review provided by G2

What do you like best about the product?
The ease of use and the information that is coming over to me. Very useful format and good depth on most org charts. Lots of information coming over on most of all the business. Could see multiple uses for just 1 lead.
What do you dislike about the product?
Some of the org charts weren't that deep. Yet at this point it's just the beginning and more info will come in time.
What problems is the product solving and how is that benefiting you?
Business problems are needing to feed the database of customers will qualified leads into the accounts. By using DiscoverOrg I'm gaining an insight into how the business decisions are made and the hierarchy.
Recommendations to others considering the product:
Use this tool, give it a try. First day out and I have tons of qualified leads that I'm going to implement into my salesforce. Great tool and easy to use.


    Information Technology and Services

Great Customer Service

  • October 05, 2016
  • Review provided by G2

What do you like best about the product?
I like the fact that the account managers are very personable. The tool now has step by step tutorials that are easy to find and a training portal for admin.
What do you dislike about the product?
I wish that there were more contacts that I subscribe to in South America due to the fact that we serve that market. Also I wish that the visual force page in saleforce worked easier when looking for lead/contacts.
What problems is the product solving and how is that benefiting you?
We are able to find lead/contacts and import them into campaigns. Also see when projects are starting.
Recommendations to others considering the product:
Be sure to ask what all comes in your subscriptions within countries and industries. Keep up with automatic renew dates due to fine print in contracts.


    Information Technology and Services

Great Product, Great Customer Service

  • October 05, 2016
  • Review provided by G2

What do you like best about the product?
Huge and up-to-date database & customer service.
What do you dislike about the product?
Pricing model. They split up the packages so you have to buy more.
What problems is the product solving and how is that benefiting you?
Lead Generation. A key challenge for our organization has been finding new lead sources. DiscoverOrg has been a great tool as a standalone product, as well as in collaboration with other tools and process. Our Sales team uses DiscoverOrg to actively prospect on their own, while the Marketing team uses it to build lists and generate email campaigns. We are seeing great results in building lists/campaigns that are specific to job titles and industry vertical.
Recommendations to others considering the product:
It wont be cheap, but it will be worth the investment. There are several ways that you can utilize this tool. Great for Sales and Marketing, and the different packages allow you to choose which package fits best with your key targets.


    Kate S.

Zoominfo is a fantastic resource the information is easily accessible, timely and accurate.

  • October 05, 2016
  • Review provided by G2

What do you like best about the product?
Provides the information I must have.
The LinkedIn Profile feature is helpful, especially “Viewers of this profile also viewed”
The ability to track companies and people and receive “Triggers” email updates specific to my interests
The responsiveness of the team when I need help on finding specific information
The new UI is very easy to use.
The search capabilities are fantastic when I am targeting a specific title or planning an event
What do you dislike about the product?
I don't have any complaints. I started with Discoverorg, I love the company and the founder's story. Along with the quality of the product, the people are fantastic to work with.
What problems is the product solving and how is that benefiting you?
Pinpointing who I need to target!
Recommendations to others considering the product:
Learn to use all the tools well and attend the webinars provided