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8,372 reviews
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    Brindha K.

DiscoverOrg is a great tool and has been extremely helpful in our growth

  • May 11, 2016
  • Review provided by G2

What do you like best about the product?
I find the contact information to be highly accurate and reliable. Also, org charts and triggers feed are just awesome.
What do you dislike about the product?
There is not much to dislike about DiscoverOrg in my experience.
What problems is the product solving and how is that benefiting you?
Understanding the clients organization and identifying the right people to call upon.
Recommendations to others considering the product:
Great tool for outbound prospecting and org charts.


    Karthik Balaji S.

Excellent resource for prospecting

  • May 10, 2016
  • Review provided by G2

What do you like best about the product?
Accurate database, user friendly web interface and great customer support. Org Charts that really show you the entire organization and who the right contacts are is a big plus.
What do you dislike about the product?
Nothing yet. I wish DiscoverOrg adds lot more datasets going forward.
What problems is the product solving and how is that benefiting you?
We are acquiring new business. We are looking to book meetings with the right folks, faster. We have been able to find high level executives and reach out to them directly with much less effort using DiscoverOrg.
Recommendations to others considering the product:
Make sure you understand how your users will be using the product and buy licenses accordingly.


    Computer Software

Great Tool. Increases team productivity and Effectiveness.

  • May 09, 2016
  • Review provided by G2

What do you like best about the product?
Real Time Triggers, Org Charts, Direct Contact information and accuracy of information. My team uses the DiscoverOrg data to prospect into accounts and to better understand and cross-sell / up-sell our existing clients. The data is nearly perfect - phone lines work, org charts are accurate - triggers are identifying real projects. Our account manager is top notch and the service we get from DiscoverOrg is amazing. We were with a competitor before them and are incredibly happy we made the switch.

Integration with Salesforce is head and shoulders above anything on the market and allows us to keep contacts constantly in-sync with DiscoverOrg's researchers.

We use the researchers a lot too - asking for more data on companies or to have a group profiled out - these turn around in less than 24 hours.
What do you dislike about the product?
There's not a lot I dislike about the service before April I would have said more training would be nice, but they have just added a full training platform that engages users both in the platform and through guided sessions that our team has been very happy with.
What problems is the product solving and how is that benefiting you?
Identifying new opportunities at existing accounts, prospecting into net new logos, having constantly updated contact information.
Recommendations to others considering the product:
get it, not having it is stifling your ability to grow.


    Beth T.

Best in Class Product

  • April 28, 2016
  • Review provided by G2

What do you like best about the product?
Just recently launched Zoom to our network of over 500 franchise owners. The offices find that the tool is easy to you and loves the integration with LinkedIn. My experience working with them has been stellar. Working with the Zoom team is one of my favorite parts of the day because our owners are so happy with the product.
What do you dislike about the product?
Nothing now that they enhanced the admin functionality. I love being able to set up offices in literally minutes.
What problems is the product solving and how is that benefiting you?
Accurate data. There is so much bad data out there and Zoom has a higher percentage of accurate information.
Recommendations to others considering the product:
A+++

Highly recommend


    Austin B.

Functions exactly how I need. Very satisfied.

  • April 27, 2016
  • Review provided by G2

What do you like best about the product?
The information is extremely accurate, with direct phone lines and email addresses included. I haven't spoken to a gatekeeper since we got our ZoomInfo subscription, which as a salesperson is amazing. The search criteria is extremely detailed and helps me target specific industries, geographic locations, and various members of any department I specify. Narrowing down my vertical markets has become a simple process.

On the account management side, Alex and Eric have always been thorough and responsive to our issues, even after we'd already paid them. I certainly appreciate their eagerness to ensure we have a great experience with ZoomInfo.
What do you dislike about the product?
Salesforce lead integration is easy, but I want to be able to mass export without creating a list first. I'd like to just take a page from search results, hit "select all" or multiple results at a time, and export into Salesforce like that.
What problems is the product solving and how is that benefiting you?
My main targets are within the HR department. Zoominfo allows me to specify seniority level, type of HR function (ie benefits & compensation, diversity, generalist, etc), and size and industry of the company for which they work. We are focused on finding the right fit for our product and to be as efficient as possible in doing so. ZoomInfo ensures there is no wasted effort on our end.
Recommendations to others considering the product:
Get a demo to test for yourself. Alex and team were not hesitant in doing so because the product sells itself.


    Broadcast Media

Zoom Info is the best. Bar none.

  • April 27, 2016
  • Review provided by G2

What do you like best about the product?
As a salesperson, time is money. This is irrefutable.

Zoom info is incredibly accurate, and very far-reaching. It covers every industry and gets you contact data immediately. It saves hours of work a week - and weeks of time every year previously spent poring over useless websites with old data.

If you're not using it, you're wasting time. And if you're wasting time as a salesperson - you're not living up to your earning potential. Buy it. Or convince your boss to buy it for you. Now.
What do you dislike about the product?
Every once in a great while I can't get a direct line or email address. That is the exception, however, rather than the rule. If this is the case, I move on to the next prospect.
What problems is the product solving and how is that benefiting you?
I find the decision maker. Right away. This is a 100% time-saving play.
Recommendations to others considering the product:
Try it. If you've tried anything else, you'll have a more informed opinion and will be even more likely to purchase Zoom - because it really is that much better.

If you've never tried another lead-gen/access-gain resource, it'll be very hard to switch to anything else after this, because again, it really is that much better.


    Ben B.

Good Stuff

  • April 25, 2016
  • Review provided by G2

What do you like best about the product?
I really like the contact in Discover. They are accurate, and they supply you with email phone, and cell phone in some occasions. Discover is very easy to use, and it makes prospecting go quickly. The reporting capabilities also is very useful.
What do you dislike about the product?
There is not alot to dislike about Discover. The biggest issue i have seen is the scoops for potential business. Some of the scoops have been wrong, and lead me to an awkward conversation when they ask "Who told you we were evaluating?"
What problems is the product solving and how is that benefiting you?
Prospecting
Lead Generation
Finding contact


    Tyler F.

Very capable. Simple to use.

  • April 22, 2016
  • Review provided by G2

What do you like best about the product?
We love the simplicity of the interface. Whether through the Salesforce integration or the web-based app, the user experience is intuitive and easy to use.
What do you dislike about the product?
Company profile data could be more detailed and comprehensive. It's also time-consuming to sift through the company results with the Salesforce integration when you're given multiple company results to find the correct match.
What problems is the product solving and how is that benefiting you?
The business problem we are solving is obtaining sales intelligence and contact data for marketing and outbound sales efforts. By using ZoomInfo, we save significant amounts of research time, and our sales reps are able to reach prospects more quickly and effectively.
Recommendations to others considering the product:
If you are needing a tool that excels in providing quality contact phone and email data through a user-friendly interface and is reasonably priced, ZoomInfo is a great choice. If you need very detailed company profiles, then you might want to look elsewhere.


    Management Consulting

Zoominfo is a wonderful tool that really helps us drive growth!

  • April 22, 2016
  • Review provided by G2

What do you like best about the product?
ZoomInfo gives us the upper hand on gathering the "hard to get" pieces of contact information so we can greatly increase our chances of reaching our clients. The data is almost always accurate and reliable.
What do you dislike about the product?
I've never really had an issue with ZoomInfo. It really helps us move the needle and I'm not sure we'd have the same success without a tool like it at our disposal. The one thing i would change is the integration with Salesforce. The function to automatically update numbers and emails in SF could be a lot easier, and i don't like that it costs money to do that. That should be a service provided.
What problems is the product solving and how is that benefiting you?
We're solving problems for some of the world's largest companies. The benefit through ZoomInfo is having the ability to actually get in contact with these individuals and share our unique value proposition.
Recommendations to others considering the product:
Use this if your customer base is difficult to get in contact with. The more senior the executive the more lilkely this tool will be useful.


    Matthew S.

Dependable: We've used all the others and ZI is the biggest, most accurate DB we could ask for

  • April 20, 2016
  • Review provided by G2

What do you like best about the product?
The size and quality of data, with access to Direct #'s and email addresses is unparalleled. We're a volume heavy business, and getting phone #'s is important. We also use Data.com, RainKing, and DiscoverOrg, but none had the amount of dependable data that ZoomInfo has
What do you dislike about the product?
Export maximums can be tricky at points.
What problems is the product solving and how is that benefiting you?
We're a volume business selling technology to SMB and Large Enterprise companies alike