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8,361 reviews
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    Biplab D.

My experience with ZoomInfo Sales

  • May 13, 2024
  • Review provided by G2

What do you like best about the product?
The most helpful feature of ZoomInfo sales is it's huge database of contacts and companies. Secondly, it's integration with various CRM platforms like Salesforce, making it easy to transfer and organise data directly in CRM.
What do you dislike about the product?
One limitation that I and my team experienced with ZoomInfo sales is it's restriction with bulk lead tranfer. Most of the time the platform didn't allow us to transfer more than 100 leads at once.

Another thing that I dislike is the presence of duplicate leads. There were multiple instances of duplicate leads for the same contact.
What problems is the product solving and how is that benefiting you?
In my outbound sales role, ZoomInfo sales helped me by providing contact details I needed for potebtial leads. It also helped me in identifying the high buyer intent companies, which made it easier for me to target right prospects and increase the chances of sales conversion.


    Marketing and Advertising

Prospecting Made Seamless with ZoomInfo Sales

  • May 10, 2024
  • Review provided by G2

What do you like best about the product?
I use ZoomInfo Sales primarily for prospecting and finding new contacts at different accounts, and I appreciate how it helps me stay organized by allowing seamless integration with Salesforce for moving new prospects and leads. The platform keeps me efficient and ensures I am reaching out to the right people with accurate contact information, significantly reducing email bounce rates and enhancing my outreach efforts. I really enjoy the ease of use with its browser extension, making my workflow very efficient. Furthermore, I admire the constant innovation by ZoomInfo Sales, even though I haven't heavily utilized the copilot feature yet, I am eager to incorporate it into my workflow. Additionally, the advanced search and intent signals feature is incredibly beneficial, as it provides insight into the right contacts and potential leads. The initial setup was very easy with single sign-on, making the process smooth. Finally, the secure and quick operation of ZoomInfo Sales, combined with its comprehensive features, makes me highly likely to recommend it to others.
What do you dislike about the product?
I honestly can't find anything to criticize here. Zoominfo fully meets the expectations of both my team and myself.
What problems is the product solving and how is that benefiting you?
I rely on ZoomInfo Sales to keep my prospecting efforts organized, which helps me achieve high response rates through accurate outreach. Its seamless integration with Salesforce allows me to work efficiently, always having access to the correct contact information.


    Kate M.

Excellent tool and excellent support team!

  • May 08, 2024
  • Review provided by G2

What do you like best about the product?
The data we receive from ZoomInfo is always accurate and helpful. I have the best Account Manager and CS rep. They are so helpful and help me create automations that help the sales teams.
What do you dislike about the product?
I can't think of anything. I love the tool.
What problems is the product solving and how is that benefiting you?
We are able to grab contact and account data to help inform our sales, marketing and CS org.


    Sarv Angad S.

Ideal for contact information and expandability.

  • May 08, 2024
  • Review provided by G2

What do you like best about the product?
Extensive contact database sets Zoominfo apart as a market leader in this aspect. While it's user-friendly for individual contributors (ICs), many representatives integrate it with other systems, considering its web browser interface limitations.
What do you dislike about the product?
Somewhat buggy - experiencing more app performance or service issues than expected from a company of their size. Simplifying some of their integration setups would be helpful. Also, their account management team is often difficult to reach based on my experience.
What problems is the product solving and how is that benefiting you?
Assisting us in locating contact information for potential clients.


    Phani Kiran N.

It has the information I am looking for. Though not 100% but atleast 60% right.

  • May 07, 2024
  • Review provided by G2

What do you like best about the product?
The emails & the contact details are accurate as long as the executive is old in the organization.
What do you dislike about the product?
The accuracy of the data about the resources who have switched recently.
What problems is the product solving and how is that benefiting you?
It gets me the email ID, for a person, I want to send mail.


    Information Technology and Services

Websights & Intent Data

  • May 06, 2024
  • Review provided by G2

What do you like best about the product?
As someone on the operations side, I've seen firsthand how ZoomInfo SalesOS can significantly impact a B2B sales team's efficiency.
Scalability: SalesOS can adapt to growing teams and data volumes, making it a good choice for future-proofing your sales operations.
Integration: It integrates with popular CRM and marketing automation platforms, streamlining data flow across the organization.
Implementation and Training: While powerful, initial setup and user training might require some investment from the operations team.
What do you dislike about the product?
Mostly on data side, have seen some discrepancies with some phone numbers and mobile numbers, outside of that the platform is pretty intuitive.
What problems is the product solving and how is that benefiting you?
Mostly on the accurate prospect data, which keeps our machine and business model running.


    Yasmin C.

Best tool to make money with potential clients

  • May 05, 2024
  • Review provided by G2

What do you like best about the product?
Gives accurate information on professionals
What do you dislike about the product?
Nothing. Stellar all the way! Great services.
What problems is the product solving and how is that benefiting you?
ZoomInfo gives me all the accurate information to target potential clients


    Computer Software

Sales tool for outreach

  • May 04, 2024
  • Review provided by G2

What do you like best about the product?
The tool allows me to see the organisation structure and provides me with the contact details of the decisionmakers for easy outreach. The tool also allows me to create a list of leads from different industries and regions.
What do you dislike about the product?
More often than not the updated profiles of the prospects don't reflect in the software
What problems is the product solving and how is that benefiting you?
1) Zoominfo allows me to see the buyer intent of the account
2) The tool also allows me to see the decisionmakers within the organisation
3) The tool allows me to carry out easy outreach by providing me with all the contact details


    Todd L.

Huge Time Saver!

  • May 03, 2024
  • Review provided by G2

What do you like best about the product?
ZoomInfo has saved tons of time in finding contact information on prospective clients.
What do you dislike about the product?
Sometimes I haven't been able to find the person on ZoomInfo even though I can find them on LinkedIn.
What problems is the product solving and how is that benefiting you?
Time managment.


    Computer Software

Not good for anything outside of North America and small pockets of Europe

  • May 02, 2024
  • Review provided by G2

What do you like best about the product?
Pretty accurate info for North America..
What do you dislike about the product?
EMEA and APAC info is 50/50 at best. Probably closer to 20/80 good/bad.
What problems is the product solving and how is that benefiting you?
Contact data for Outreach.