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Patching and Configuration made easy
What do you like best about the product?
The UI is so intuitive and easy to use that no matter the person whether they are in reception or an engineer. It helps make coding and configuration easy with worklets as well. This is a massive time saver. It has taken our vulnerability risk score down massively. Patching happens automatically, and within our set time frames to meet Cyber essentials compliance.
What do you dislike about the product?
It is a great easy to use tool but would like more integrations with common tools like CrowdStrike and Intune. There are plenty of worklets but standardising or implementing UI approach over code would be helpful.
What problems is the product solving and how is that benefiting you?
- Patching (OS and third party)
- Configuration changes
- On boarding ease with software packages
- Configuration changes
- On boarding ease with software packages
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Easy automated patching and visibility into your environment.
What do you like best about the product?
- It works across windows, linux and macs
- No need to VPN to get updates and computer configurations
- Easy to use, nice GUI.
- No need to VPN to get updates and computer configurations
- Easy to use, nice GUI.
What do you dislike about the product?
- If somehow it could be agentless then it would be a lot better but not sure how this would be achieved.
- Doesn't scan for vulnerabilities
- Doesn't scan for vulnerabilities
What problems is the product solving and how is that benefiting you?
Making patching easier and confiuratiosn across our multi-OS estate simpler and faster!
Wonderful Patch Management System
What do you like best about the product?
Ease of patching systems and keeping an eye on them.
What do you dislike about the product?
The remote software is not as good as it could be.
What problems is the product solving and how is that benefiting you?
Systems crashing due to not getting properly patched.
Great Cloud Based Patch Management System
What do you like best about the product?
Automox has been great for us as a service provider. Maintaining a central server for patching was alway an obstacle when dealing with a multi-tenant customer base. Automox easily solved this issue for us. It's also very affordable for our clients.
What do you dislike about the product?
There's not much to dislike. It's been a good tool for our use case. Maybe adding more multi-tenant features would allow a better experience for our customers.
What problems is the product solving and how is that benefiting you?
It's solved the issue of maintiaing a central repo server for updates. We are a service provider and opening holes in our network to allow a central server is not a best practice. Automox solved this issue for us. Also allows for multi-tenancy which was a hard requirement.
MSP software that works
What do you like best about the product?
The ability to control patching and stop Patch Tuesday from Microsoft.
What do you dislike about the product?
There is nothing so far that i dont like about Automox.
What problems is the product solving and how is that benefiting you?
It''s helping us stop patch tuesday from microsoft.
Solid platform with good reporting
What do you like best about the product?
Automated updates and the ability to push out scripts, high versatility and time saving, easy to push out/add devices
What do you dislike about the product?
Sometimes endpoints stop communicating to the tennant properly
What problems is the product solving and how is that benefiting you?
Users previously had to update their device themselves, this eliminates that need and brings us in line with our acreditations and pen testing
Automox is good
What do you like best about the product?
It's easy to use and to push out end points to users. The dashboard is clean and simple to navigate.
What do you dislike about the product?
Sometimes the end point will stop talking to the main control panel. You have to force start the service, or uninstall and reinstall it on the end point.
What problems is the product solving and how is that benefiting you?
It helps keeps out end users machines up to date. We also use it to push out PS scripts
Automox - A tool that should be in every IT team toolkit
What do you like best about the product?
Super easy to setup, customer support is resposive and helpful! If you have a blended environment, it is easy to scope policies to your windows and mac machines. The reporting is great and easy to follow.
What do you dislike about the product?
While the Otto AI should only be used as means to help you, there are times that is has thrown out some really bizzare responses. That will take some time to mature.
What problems is the product solving and how is that benefiting you?
We have a blended environment (50/50 mac and windows), and this greatly helps us with patching both OS's. Cuts down on trying to manage 2 different tools.
Automox is a great solution that just works
What do you like best about the product?
Automox is a great solution that works really well across all platforms. I have tested against Tanium and for ease of use, functionallity, performance, and platform support Automox out performed in all areas. Not only did I test the product but the support as well and their support team is very responsive, add the community support that they have you can get most any issue resolved quickly. If you know power shell then you can use Automox to do even more.
Their third party support is very good as well. I was able to install the agent on vendor supplied appliances in a monitor only mode, this allowed me to keep my vendors in compliance when they were found to not updating security patches in a timely manor. For example Automox was able to detect Suricata signature updates and found out that one of the vendors had a configuration issue that stopped the signatures from updating. I was able to catch this and work with the vendor to get this resolved, without the notification from Automox I would have never known that this was not updating.
Emplemetation could not be any easier, just download the agent and push it out using the automation platform of choice. I was able to use PDQ Deploy to push this out to all end points with no issues. Its integration with Crowd Strike end point protection allows you to deploy using their agent to deploy.
I have found that once you get it setup the way you want it with the groups and patching profiles you do not need to log in to the console very often. Just setup your reports and it will tell you when there is an issue. I do logon to the console on a weekly bases just to confirm everything is working.
Their third party support is very good as well. I was able to install the agent on vendor supplied appliances in a monitor only mode, this allowed me to keep my vendors in compliance when they were found to not updating security patches in a timely manor. For example Automox was able to detect Suricata signature updates and found out that one of the vendors had a configuration issue that stopped the signatures from updating. I was able to catch this and work with the vendor to get this resolved, without the notification from Automox I would have never known that this was not updating.
Emplemetation could not be any easier, just download the agent and push it out using the automation platform of choice. I was able to use PDQ Deploy to push this out to all end points with no issues. Its integration with Crowd Strike end point protection allows you to deploy using their agent to deploy.
I have found that once you get it setup the way you want it with the groups and patching profiles you do not need to log in to the console very often. Just setup your reports and it will tell you when there is an issue. I do logon to the console on a weekly bases just to confirm everything is working.
What do you dislike about the product?
The only thing I would like to see improved would be the dashboard, feels a little outdated and needs a refresh.
What problems is the product solving and how is that benefiting you?
I am able to monitor all applications across Windows, Linux, and Mac systems, local and remote, then push out patches to those that need it and remove software that is against our policies.
Works well
What do you like best about the product?
It has been a game changer in how quickly and effectivly we manage vulnerabilities and patches on our devices.
What do you dislike about the product?
I do not really have any issues or dislikes about Automox.
What problems is the product solving and how is that benefiting you?
It is allowing us to manage our vulnerabilities and patch deployment efficently.
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